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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Choose one of three ways to apply for an open position posted below :

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Lead Line Cook-Ironwood Steak and Seafood

FULL TIME / SEASONAL

Lead Line Cook

We have an immediate position available for a professional, motivated Lead line cook in our signature fine dining Steak and Seafood restaurant, Ironwood Steak and Seafood. The Lead line cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability. This position will also be running the kitchen in the absence of the restaurant Chef.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  Stock and maintain par levels for designated food stations. Practice correct food handling and food storage procedures. Assist in monitoring and developing team member’s performance by providing supervision, training, scheduling and assigning work. Must be able to work a flexible schedule including Weekends and Holidays.  

 

 

QUALIFICATIONS
Qualified candidates will have at least 2 years of experience in food and beverage/kitchen environment with demonstrated food prep and cooking abilities, strong customer service and interpersonal communication skills, demonstrated leadership skills and the ability to produce a quality dining event experience for members, guests, and customers, must be a team player

Poolside Food & Beverage Outlet Manager

FULL TIME

The Poolside Food & Beverage Outlet Manager is responsible for directing and organizing the activities and services of the resorts food and beverage outlet poolside as well as pool attendants. Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, and a strong food and beverage knowledge. This position reports to the Director of Restaurants.
Additional responsibilities include:    Assist with the Development and implementation of creative strategies for revenue enhancement and cost containment, labor controls, etc.    Assist in the development and recommendations of the budget, marketing plans and objectives.  Manage within those approved plans.   Responsible for maintaining a high energy, positive, professional appearance concerning team members. Plan, coordinate & manage special events and holiday functions.  Ability to take the initiative to run the pool area as a free standing entity.    Ensure effective hiring, training, development, promotion and continuous reinforcement of all team members. Lead and coach the team towards achieving “Championship” guest service and employee satisfaction results.    Full understanding of team member engagement and accountability. Will manage the food and beverage poolside restaurant team as well as the pool attendant staff.

 

QUALIFICATIONS

High school diploma or equivalent, minimum of 1yr restaurant management, Must be proficient in Microsoft office products; a working knowledge of point of sale systems (Micros), hotel experience with operating restaurants and Bars a plus. Requires full schedule flexibility, ability to work weekends and holidays and a varied schedule.

Tennis Pro Shop Attendant

FULL TIME

We are looking for a customer service focused team member to deliver Championship Service to our Sports and Racquet Club guests. Duties for this position include but are not limited to greeting all guests and members to the club, telephone answering, retail sales, cash credit cards, and member charges, opening and closing including balancing register and locking up, maintaining an organized and clean pro shop, plus any additional duties as requested from the Director of Fitness.

 

QUALIFICATIONS
Experience or interest in tennis, sports also an advantage, High school or equivalent, 2 yrs. of customer service experience

Retail Sales Associate

FULL TIME

The Retail Sales Associate is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions, inventory receipt, reconciling cash receipts, or in performing services for customers, promotes customer service by greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner, Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties, models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires, maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management, other duties as assigned/required.

 

QUALIFICATIONS
Must be 18 years of age or older, High school diploma or equivalent, minimum 2 years prior retail or sales management experience preferred, Excellent communication, verbal and written skills, excellent customer service skills, communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling, ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Turf Technician

FULL TIME

The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

 

QUALIFICATIONS
Previous experience as head or assistant equipment technician/mechanic preferred with knowledge in gasoline and diesel engines, hydraulics, electrical trouble shooting and welding a plus. High school diploma, technical schooling a plus.

Beverage Cart Attendant

FULL TIME

 The Beverage Cart Attendant provides on-course food and beverage service to golfers in accordance with customer service standards. The Beverage Cart Attendant must be outgoing and be able to multi task, actively up-sell products, drive a golf cart on the golf course, must be able to work individually and as a team, load and unload the golf cart, perform opening and closing duties as directed by outlet manager and stock the beverage cart room at the end of each shift. Shift may vary depending on the weather and the amount of golf play. Other duties as assigned.

 

 

 

QUALIFICATIONS

High School Diploma or General Education Degree required. Must be 18 with a valid driver’s license. Previous Food and Beverage experience preferred. Must be able to work a flexible schedule including weekends and holidays.

Maintenance Engineer

FULL TIME

The Maintenance Engineer is responsible for the general maintenance of all areas within the Resort.  This individual is expected to perform semi-skilled plumbing, painting, maintenance and repair duties for the property and is responsible for insuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to our members/ guests. Must maintain a polite, cheerful and professional relationship with our members/guests.

 

 

QUALIFICATIONS
One plus years of hands-on experience working on minor electrical, painting, plumbing and HVAC repairs preferred.  Experience in a hotel/resort engineering department highly desired. Pool Certification a plus. Valid Driver's License required.  Ability to obtain and/or maintain any government-required licenses, certificates or permits.

Houseperson

FULL TIME

The Houseperson has overall responsibility for assisting room attendants on assigned floors.  You will assist room attendants with heavy items such as mattresses and linens, deliver linens and other supplies to room attendants while maintaining cleanliness and organization of floor closets and vending areas.  This important role responds to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner to ensure the continuing effort to deliver outstanding guest service.  You will clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.  You will monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.  Able to work a flexible schedule, including weekends and holidays

 

QUALIFICATIONS

High school diploma or equivalent. Previous hotel experience preferred. Must have a valid Florida driver’s license. Ability to read and comprehend simple instructions, short correspondence and memos in English.

 

Laundry Manager

FULL TIME

It is the primary responsibility of the Laundry Manager to oversee the daily operations of the Laundry department. Not only does the manager oversee the overall maintenance and upkeep of all laundry machinery and equipment and personnel, the manager will work as part of the laundry team.  All duties are to be performed in accordance with property and Resorts policies, practices and procedures.  Supervises, trains and coordinates the activities of all Laundry  personnel; inspects work performed to ensure it meets specifications and established standards; takes corrective action as appropriate  Works with external vendors to ensure all chemicals and formula are pumped correctly and meet expectations  Checks and maintains all machinery and equipment to ensure that it is in working order  Oversees linen inventory and monitor par stocks  Approves various administrative tasks and requests, including work schedules and time-off, performance feedback, and makes recommendations for disciplinary action  Performs other job related duties as assigned.

QUALIFICATIONS

At least 2 years of experience in Laundry or related experience. Strong organization skills with attention to detail and quality. Working knowledge of OSHA and safety procedures.  Knowledge of Laundry Ozone systems and automate chemical pumps.  Ability to effectively prioritize tasks.  Excellent verbal and communication skills.  Excellent customer service skills.  Able to lead and mentor a team.  Have interpersonal skills to deal effectively with all business contacts.  Professional appearance and demeanor.  Work varied shifts, including days, nights, weekends and holidays.  High school diploma or equivalent.  Proficiency in Microsoft Office.  Able to effectively communicate in English, in both written and oral forms.  Previous supervisory experience.  Previous experience working in a similar resort setting.

Palm Terrace Server (breakfast restaurant)

FULL TIME

Palm Terrace Breakfast Server

The Palm Terrace Breakfast Server provides efficient, courteous and quality service to all members and guest of PGA National Resort and Spa.  The Server follows the steps of service to ensure delivery of a Championship Experience. The Server exhibits strong menu knowledge is professional and gracious while enhancing the dining experience. Responsibilities include maintaining the breakfast buffet and full service a la carte menu service all while providing exemplary customer service. This is a Full Time position which includes company benefits.

 

QUALIFICATIONS

Prior serving experience; must be able to work a flexible schedule including weekends and holidays.

Banquet Server On Call

FULL TIME

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  

QUALIFICATIONS
Prior banquet experience and open availability is a must!

Members Club Food Service Assistant

FULL TIME

Championship service is at the heart of our Members Club staff. We are seeking Food Service Assistants (FSA) in our Members Club dining room. This position requires an energetic person with a friendly demeanor to work with our servers to ensure excellent service for our Members. Duties include but are not limited to clearing tables and resetting to club standards, assist servers during meal times by pouring water, clearing the table, resetting the table, setting up and breaking down buffets, setting up and breaking down events, running food to tables and ensuring cleanliness of the dining room. Follows all company and Member Club staff policies. We offer Full Time positions with benefits.

QUALIFICATIONS

Prior experience recommended. Must have a positive demeanor and willing to assist when and where needed. Must have a flexible schedule to work days, nights, holidays, and weekends for optimum coverage.

Members Club Host/Hostess

FULL TIME

Championship service is at the heart of our Members Club staff. We are seeking an experienced Host/Hostess for our Members Club dining room.  We are looking for a polished individual to fill this role.  He/She must be professional and organized to accomplish any task assigned by the manager on duty. This position requires warmly receiving our Members and their guests with a smile and positive demeanor. Must have a team centered and positive attitude to additionally assist in any other area when needed. Follows all company and member club staff policies. We offer Full Time positions with benefits and Part Time positions. Flexible schedule including weekend and holidays is needed.

 

QUALIFICATIONS

Prior Host/Hostess experience recommended, must be friendly with a positive, gracious demeanor and customer focused. Previously working in a private Members Club is a plus. A flexible schedule working days, nights, weekends and holidays is required.

Members Club Server

FULL TIME

Championship service is at the heart of our Members Club staff. We are seeking an experienced server to deliver a membership experience in a professional and courteous manner with a smile and positive demeanor. All members and guests are to be warmly greeted by name with a smile and eye contact.  Getting to know our members and their preferences is essential to our foundation to success as a club. As an important part of our Members Club team you will know our menu items and be able to describe in detail; accurately take drink and beverage orders; enter into our POS system; follow all opening/closing and side work duties; always following the steps of service and be a team player. Follows all company and Member Club staff policies. We offer Full Time positions with benefits and Part Time positions. 

QUALIFICATIONS

Server experience required. Private members club experience a plus. Must me customer service focused with a flexible schedule including nights, weekends and holidays. 

 

Director of Golf Sales

FULL TIME

 The Director of Golf Sales will increase group room and golf revenue by increasing production of existing accounts as well as developing new accounts for the Resort while staying within the Resorts booking guidelines. Meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan, as well as carry out necessary job functions that may not be directly related to group room nights sold. Reports to Director of Group Sales. Proactively creates and works a multi-faceted sales plan through outside sales calls, telemarketing, e-mailing, trade shows, mailings, referrals and social media to develop relationships with target groups in order to secure business. Respond to inquiries and “request for proposal”. Monitor operational execution of accounts with all departments. Maintain accurate, in-depth account files. Assist in updating database on a continual basis. Understand sales strategies and tactics of competitor hotels. Negotiate all rates for group accounts within the guidelines of our budgeted average rate. Responsible for all wholesale production and market development. Must have excellent group presentation, writing, speaking and training skills; Business Analysis; able to understand and manage complex sales; excellent negotiation skills; ability to develop and execute marketing plans excellent proposal writing skills; rapid response and follow-up to account service needs; excellent time management skills; ability to be a leader with the hotel; ability to interact with all levels of customer management; ability to work jointly with other resorts.

 

 

QUALIFICATIONS

Bachelor’s degree in sales, marketing or hospitality management preferred; minimum 5 years proven Hotel/Resort sales experience, golf experience/knowledge is a plus; successful history in delivering sales success; superior communication, negotiation, and customer service skills; able to work in a dynamic and fluid team environment; relentlessly focused on a great customer experience; accountable for results; advanced knowledge of sales/hospitality principles, and experience working with international and domestic wholesalers.

 

Bellperson and overnight Bellperson

PART TIME

The Bellperson provides exceptional ‘Championship Service” to our members and their guests by providing prompt, friendly and professional services to include:
Greet and assist guests upon arrival.
Answer inquiries and inform guests of hotel and local information.
Clean bell carts and keep lobby and other areas free from debis.
Assist Valet department as needed.
Handle and store luggage as requested.

QUALIFICATIONS
High School degree or equivalent. Prior hospitality experience preferred. 

Benefits Coordinator

FULL TIME

We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as a Benefits Coordinator. In this role the ideal candidate will be responsible for the following:

 -Administer and enroll employees into group health, dental, vision, life, workers compensation, 401k, COBRA, FMLA.

-Conduct audits and/or reports as needed for ACA, worker’s compensation, OSHA, 5500 reviews, annual wage and benefit survey.

-Other functions include annual open enrollment, insurance billing, promoting health and safety throughout the property, assist with new hire orientation, assist with daily operation of Human Resources office.

 

 

QUALIFICATIONS

High School degree required with two years of college or additional training in Human Resources, Insurance, and Worker’s Compensation.  Minimum of one year in Human Resources or insurance administration.  Working knowledge of worker’s compensation law and OSHA standards, general knowledge of employment law and hotel positions preferred.

Valet Attendant

FULL TIME

Essential duties and responsibilities include park and retrieve vehicles of hotel guests upon request while logging keys and bags, make deliveries in a timely manner, keep front drive clean,

 

QUALIFICATIONS
High school diploma or equivalent. Valid Florida Driver’s License with no more than 3 points.

Retail Attendant

PART TIME

The Retail Attendant is a key person in the overall success of our numerous retail outlets. The candidate will have excellent communication and interpersonal skills, a solid work ethic, and a passion for service. This person must have a warm and welcoming personality that can build relationships with our members, guests and staff. Key responsibilities include selling, managing inventory and overall support of the retail department. In addition, skills for merchandise display and handling many personalized orders are needed. Must be able to work weekends and evenings.

QUALIFICATIONS

High school diploma or equivalent. 1-2 years retail experience. Visual merchandising experience helpful. Excellent Guest Service skills including etiquette and the ability to work with diverse clientele. Must possess strong communication and organization skills.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performing the duties of this job, the employee is regularly required to stand for a full shift, walk 85% of the shift, bend from the waist and use arms and hands.

Reservations Group Coordinator

FULL TIME

We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as Reservations Group Coordinator. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, attendance at pre-convention meetings, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact.

 

QUALIFICATIONS
Qualified candidates will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment; high school diploma or equivalent education required; One to two years’ experience in customer service; prior hotel experience preferred, preferably in Front Office or Reservations; experience with hotel PMS/Delphi systems a plus; command of the English language both written and verbal, bilingual English/Spanish is a plus.

Room Service Server

PART TIME

This position will provide the highest quality of service to our guests during their In Room Dining experience.  Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Ensure all orders are accurate with all necessary side items that were requested. Set-up the proper dining experience in the guest's room. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clean-up and remove In Room Dining food and supplies once meal is complete. Ensure station and In Room Dining area are clean and organized. Perform various side duties as assigned by the Supervisor and Manager. Provide “Championship” service. 

QUALIFICATIONS
 Ideal candidate should possess the following qualifications: must have one year Food & Beverage experience, previous In Room Dining experience preferred and basic knowledge of food presentation, preparation and handling.

Engineering - Painter

FULL TIME

Apply paint, vinyl and wallpaper including special papers and fabrics to all walls, furniture and structures; Examine and maintain painted exterior and interior painted surfaces, trimming and fixtures; Prepare surfaces and apply paints, stains, shading stains, and clear finishes; Remove previous paint by means of sandblasting, scraping, sanding, hydro-blasting and steam-cleaning; Inspect and refurbish wall surfaces by means of the appropriate materials; Determine, cut and apply wallpaper or fabric to walls; Read blueprints and drawings of the premise for the execution of painting job; Order paint supplies and materials; Apply wood finishing by suitably preparing surface; Cover interior walls and ceilings with wallpaper or fabrics; Operate and maintain high pressure low volume spray machines; Submit finished work orders to supervisor; Provide assistance to semi-skilled or unskilled workers; Operate and maintain various power and manual tools; Maintain logs of Volatile Organic Compound and spray volume; Follow established protection procedures; Clean up job site after work and return equipment and tools; Maintain a clean work environment; other duties as designated by supervisor /lead painter


 

QUALIFICATIONS
5years of experience; previous hospitality experience a plus. Must be able to work a flexible schedule including holidays and weekends .

Spa Nail Technician

PART TIME

The Nail Technician  ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  Establish a client base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. 

QUALIFICATIONS
Excellent customer service skills, engaging, motivated, attention to detail on customer needs.  Must be able to work various hours including weekends. Must be a team player and work well with others. Have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License. 1 year of previous nail technician experience.

Room Service Cashier

FULL TIME

The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience an exemplary in-room meal or beverage experience. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely, accurate “Championship Service”. 

QUALIFICATIONS
Must deliver excellent customer service, ability and willingness to work a varied work schedule including nights, holidays and weekends; Ability to communicate clearly with guests and co-workers in English both verbally and in writing; Working knowledge of computers and telephone systems; Previous customer service experience preferred; Previous cashiering experience preferred; Knowledge of Micros point-of-sale technology preferred 

Recruiter

FULL TIME

This administrative position is the first level point of contact for screening potential new hires. Responsible for interviewing potential candidates for jobs within the company, in person, by telephone, or at job fairs.  
Requirements 
•    Source potential job candidates for open job orders.
•    Advertise jobs in the newspaper, online, at employment agencies, and at local colleges.
•    Provide forms for job seekers to fill out.
•    Ensure completed forms have the following: work history, references, salary range, skills, and education.
•    File papers and input information into computer database.
•    Interview applicants to determine if person is a match for job opening.
•    Ask questions about work history and performance.
•    Review resumes and match skill-set to open positions.  
•    Ascertain proper salary range for job seeker.
•    Contact respective manager and discuss candidate’s skill-set, etc., to appropriate hiring manager.
•    Coordinate candidate interviews.
•    Check applicant's references; e-verify, and complete background checks.
•    Make offers working within budget guidelines and invite to orientation.  
•    Assist with preparations for orientation
•    Revise Job List and post with inside and outside resources
•    Maintain job requisition book as jobs get filled
•    Maintain I-9 books (Immigration Compliance) 
 

QUALIFICATIONS
Must have a high school diploma; Associate or Bacehelors degree preferred, familiar with Microsoft Office, must have good communication skills and a strong command of the English language, must also be detail oriented. Hospitality experience in the Human Resources Department preferred. Primarily Monday – Friday schedule, however may include evening and weekends at times. 

Server iBar/iDeck/Wave

PART TIME

Responsible for greeting, serving and assisting guests promptly, efficiently and courteously. Must have excellent guest service & communication skills. Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up. 
Wave server positions are poolside. P

QUALIFICATIONS
Previous cocktail serving or bartending experience required. 

Food and Beverage Outlet Manager

FULL TIME

The Food & Beverage Outlet Manager is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlets (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service, while working closely with the Director of Food and Beverage, the Director of Restaurants and other resort departments.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, and a strong food and beverage knowledge. Additional responsibilities include: 
•    Assist with the Develop and implementation of creative strategies for revenue enhancement and cost containment, labor controls, etc.
•    Assist in the development and recommendations of the budget, marketing plans and objectives.  Manage within those approved plans.
•    Responsible for maintaining a high energy, positive, professional appearance.
•    Plan, coordinate & manage special events and holiday functions.
•    Ability to take the initiative to run the outlets as a free standing entity.
•    Ensure effective hiring, training, development, promotion and continuous reinforcement of all staff.
•    Lead and coach the team towards achieving “Championship” guest service and employee satisfaction results.
•    Full understanding of Associate engagement and accountability.
 

QUALIFICATIONS

•       Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule.
•       A true desire to understand and anticipate the needs of others in a fast paced multi-Outlet environment.
•       Refined verbal and written communication skills.
•       Must be proficient in Microsoft office products; a working knowledge of point of sale systems (Micros).
•       Should be extremely detail oriented and organized.
•       Possess proven leadership skills.
•       Possess strong food and beverage knowledge.  Beverage knowledge should include wine, spirits and beer.
•       Hotel experience with operating multiple Outlets and Bars a plus.

Security Agent including split shift

FULL TIME

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security.

QUALIFICATIONS
Two or three years of previous security, military or law enforcement experience is required. This positions schedule will be 3pm-1130pm Fri & Sat and 11am-7pm Sun, Mon, Tues 

GOLF MAINTENANCE EQUIPMENT TECHNICIAN

FULL TIME

Maintain quality mowing of greens, tees, fairways and roughs in the priority.
Maintain in good working order all tools and equipment used to maintain the grounds of the golf course(s) at the facility.
Repair diesel, gas and electric powered equipment with direct mechanical, belt, and hydraulic drive as instructed by Supervisor.
Sharpen all reel and rotary mowers as required.
Follow a preventive maintenance program on all equipment.
Perform minor welding and fabrication work as instructed by Supervisor.
Perform shop area maintenance. Follow the clean-as-you-go policy; ensure that all work areas are broom clean at end of each job and at end of the work day.
Periodically check equipment performance in the field as directed by Supervisor.
Periodically operate all equipment to check performance.
Working Knowledge of the general operation of gasoline, diesel and electric powered equipment, the proper methods of servicing golf course equipment, and the repair and adjustment of power mowing equipment.
Working knowledge of the hazards and safety precautions of the profession.
Ability to lift and move heavy objects.
Ability to work in a variety of weather conditions while repairing equipment.
Ability to understand and follow oral and written direction.
Mechanical ability; ability to use common mechanical tools properly.
Ability to maintain cooperative working relationships with other employees and Resort Guests.
Maintain a clean, safe work environment.
Assist in maintaining a clean and well-organized parts inventory room.
Adhering to the proper recycling and/or disposal rules for various fluids and materials (antifreeze, oil filters, etc.).
Service equipment as instructed by Supervisor.
Each employee is expected to carry out all reasonable requests by management which the employees are capable of performing.

QUALIFICATIONS

The Golf Resort operates seven days per week, with flexible hours per day. I am aware that business demands may make it necessary to change my accustomed shift. I am also aware that the number
of my scheduled hours may fluctuate with business levels.

ACCOUNTS RECEIVABLE CLERK

FULL TIME

As an Accounts Receivable Clerk, you would be responsible for responding to guest inquiries and request, resolving guest billing disputes in the Resort’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards plus any other duties as assigned by management or supervisors: Ensure that all billings go out in a timely manner with supporting backup for all charges; audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy to ensure proper application of charges and that the credit limit is not exceeded; work closely with Sales Department, Catering & Conference Services, Front Office Manager and Front Office personnel to service all group billing requirements; attend pre and post function and sales meetings where billing arrangements are involved

QUALIFICATIONS

At a minimum, two years prior experience in a resort/ hotel accounts receivable or collections, Knowledge of collection and credit reporting procedures, Proficiency in computer software applications to include: Opera,  and Micros Systems a must and Delphi preferred.  All Windows based Accounting systems, Strong level of proficiency in Excel, Strong organization and maintenance skills, Effective management, leadership, organizational and communication skills, Strong team player, enthusiastic to learn and accomplish the Finance Department & PGA National Resort & Spa overall goals.

FRONT DESK AGENT days and overnight

FULL TIME

Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment.
Be able to correct problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out.
Be able to charge the correct guest the right amount for using our services.
Be able to use computer for guest check in/out and other daily task.
Be able to give the correct type of room that is requested by the guest.
Inform incoming guests on the following, while checking them to their room: hotel amenities, room amenities/location/views, hours of operation for spa, health & racquet, pro-shop, and restaurants, location of vending/ice machines, golf/spa packages (if the guest is using it).
Be able to accommodate guest needs if the resort is sold out of rooms.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day’s use
Be able to work flexible hours
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments when discrepancy.
Be able to make reservations correctly when the reservations department is closed.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Provide other assistance to guests as necessary to ensure the highest quality of service.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2 years of college, previous front desk/guest service experience is a plus.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.

HAIRSTYLIST

PART TIME

Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair. The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service.

QUALIFICATIONS

Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties

Catering/Conference Services Administrative Assistant

FULL TIME / PART TIME

The Catering / Conference Services Administrative Assistant will be responsible for the efficient running of the department in line with PGA National Resort and Spa’s standards, whilst meeting employee, guest and owner expectations. 

 

This position is responsible for providing administrative support to a team of Catering / Conference Services Managers. The ideal candidate has a friendly demeanor, exceptional customer service and problem solving skills, the ability to learn new computer programs, can multitask and complete projects in a timely manner. Duties include but are not limited to: taking leads, preparing and sending proposals, preparing resumes and BEOs, diagrams, assisting with site visits, daily reports, weekly financial reports, purchase orders, etc. The Catering / Conference Services Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.

 

 

 

QUALIFICATIONS

Must have a high school diploma or equivalent; previous hotel, catering, Delphi experience preferred.  This position requires excellent organizational skills, computer proficiency (Word, Excel, PowerPoint, Outlook), written and verbal communication skills with the ability to maintain strong client relationships. The ability to multi-task and re-prioritize and complete daily tasks in a high paced environment are essential.

RESORT SALES CONSULTANT

FULL TIME

Resort Sales Consultants, working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answer guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in an incentive plan.

BANQUET SET UP 3RD SHIFT

FULL TIME

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

BARTENDER (WAVE & IBAR, Members Club)

FULL TIME

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times. 

QUALIFICATIONS
Previous bar tending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

POOL ATTENDANT

PART TIME

As a Pool Attendant, you ensure our members/guests enjoy an optimal experience while utilizing the pool facilities; you would be responsible for providing excellent customer service to our members/guests while facilitating and maintaining consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.  We are looking for people that take pride in their work and enjoy being part of a team. 

QUALIFICATIONS
6 months minimum customer service experience; ability to work a flexible schedule, including nights and weekends; ability to bend, stoop, walk and lift/push/pull up to 50lbs; must be detail oriented, have high standards and able to work independently; previous experience working in a similar resort setting preferred

GOLF TEE TIMES RESERVATIONS

FULL TIME

As a member of the Golf Operations team, the Golf Tee Times Reservations Agent must be energetic, friendly and well-spoken.  Primary responsibilities are to book golf tee times and billing information.  The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player.

QUALIFICATIONS
The knowledge of the game of golf and the rules that apply is preferred; requires strong organizational skills and must be able to work independently.  Must be willing to work a variety of day and weekend shifts.

FOOD RUNNER-AM/PM

PART TIME

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.

QUALIFICATIONS
Prior experience in a dining establishment is highly desired.

MASSAGE THERAPIST

FULL TIME

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. 

QUALIFICATIONS
The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

HOUSEKEEPING FLOOR, COTTAGE, VILLA SUPERVISOR

FULL TIME

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

QUALIFICATIONS
At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

HOUSEKEEPING ROOM ATTENDANT

FULL TIME

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

CAFE ATTENDANT CAFE PRONTO (BARISTA)

FULL TIME

With a friendly, upbeat and positive attitude, the Cafe Attendant at Café Pronto provides Food and Beverage orders to guests while ensuring product and “Championship” service are a surprise and delight.

QUALIFICATIONS
High School Graduate or equivalent required; previous customer service experience in a food and beverage environment preferred, excellent customer service skills, energetic, enthusiastic, dependable, punctual and the ability to work weekdays, evening and weekends.  

LINE COOKS

PART TIME

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays.