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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Concessions Cart Attendant

part time

Practices assertive hospitality while providing excellent customer service to the golfers, members, and guests.  Drives concession golf cart around golf courses in a safe and courteous manner and sells products to the golfers.   Responsible for keeping the hospitality cart clean, organized and properly stocked with fresh food and cold beverages.   Must be organized, willing to work outdoors, basic knowledge of food and beverage operations, plus good math skills to ensure proper recording of all purchases.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Golf Course Turf Equipment Mechanic

full time

The turf equipment mechanic will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

Bagroom/Range Attendant

full time

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Line Cooks

part time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

 

Banquet Set Up Attendant

part time

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

Pro Shop Attendant

part time

The entry level position of Pro Shop Attendant will allow a great opportunity to gain knowledge in all facets of the golf industry; a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills is a must. Will assist with the member and resort check-in, starting times and merchandising. May also have the opportunity to assist with tournament operations and group member functions.  The ideal candidate must be friendly, energetic and available to assist members and resort guests with any and all their needs.  Knowledge about the game of golf preferred.

Members Club Servers

seasonal

Currently we are seeking Lunch and Dinner Servers.

Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette.  We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Housekeeping Floor, Cottage, Villa Supervisor

full time

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

Required:

At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

Banquet Cook

full time

As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability.  Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.

Starter Marshal

part time

Perform duties as both a Starter and Marshal to ensure a quality experience for members and guests playing golf; enforce rules and policies, coordinate play off the first tee, monitor pace of play, and assist with golf facilities and equipment. 

 

Banquet Servers On-Call

seasonal

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services. 

Requirements:

High School Diploma or equivalent is required with two years hotel banquet food and beverage experience. You must be of legal age and TIPS trained to serve alcoholic beverages. Clear, effective communication in written and verbal English is required. The ability to accurately count cash and efficiently process transactions using company systems is expected. This position requires the ability to lift and carry up to 20 pounds.

Catering Sales Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must; experience with Delphi system or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Night Auditor Overnight Front Desk Agent

full time

The Night Auditor Overnight Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.  Additional responsibilities of the Night Auditor Overnight Front Desk Agent is to accurately balance the Resort’s operating transactions.   Some desired qualifications of the position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees. 

Requirements:

Strong customer service skills needed for this position; High school diploma or equivalent required; prior hotel/resort experience preferred; computer skills required; knowledge of accounting principle; must be able to work a flexible schedule including Weekends and Holidays.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Food Runner-AM/PM

part time

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.   Prior experience in a dining establishment is highly desired.

Spa Women's Locker Room Attendant

full time

Spa Attendants are the liaison between spa treatments and amenities.  This individual is primarily responsible for cleanliness and sanitation of guest lockers, relaxation areas, and treatment rooms.  This includes the distribution of linens and the maintenance of toiletries in locker room vanities.  Spa Attendants add to the guest experience by hosting and fostering an atmosphere of calm and relaxing/fun environment for members/ guests in the Resorts continuing effort to deliver “Championship” guest service and financial profitability.  You must have a true desire to satisfy the needs of others in a fast paced environment and be able to work a flexible schedule including Weekends and Holidays.

Conference Services Manager

full time

The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills. The position reports to the Director of Conference Services.

Job Requirements:

Must have a minimum of 3-5 years’ experience in catering sales, or conference services, preferably in a convention Resort/Hotel 

Flexible work hours to include weekend and holidays; Associates Degree or Bachelor’s in Hospitality or Business field a plus; excellent communication skills in all aspects: verbal, written and non-verbal; strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook.

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Servers

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Stewarding Supervisor

full time

The Stewarding Supervisor will coordinate and direct all work assignments, hands on, in the Stewarding Department and ensure that organization, sanitation and cost of operation is consistent with the overall food and beverage goals and objectives. He/She will be responsible for the supervision, scheduling and training of all employees when necessary. Ensure ware washers are consistent in total dish washing operations by meeting departmental standards. Coordinate with banquet runners to ensure that all set up sheets are completed and delivered in a timely manner. Ensure that employees have all the necessary tools to complete work assignments; monitor and coordinate the day to day set ups of china, glassware, and silverware items to all banquet functions and outlets and ensure they are properly completed and delivered, responsible for chemical supply control and inventory and for china, glassware, and silverware items breakage and loss awareness and control.

Requirements: High school or equivalent education required; able to speak, read, write and understand the primary language(s) used in the workplace; requires good communication skills, both verbal and written; must possess basic computer skills; knowledge of chemicals, sanitation and ware washing techniques and procedures;  possess strong motivational skills; Full Time, Flex to work schedule, weekends and holidays required.

Food & Beverage Outlet Manager

full time

The Food & Beverage Manager with PGA National Resort & Spa is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlet (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service.                                                                                            

The Food & Beverage Manager’s Responsibilities:

Supports and Manages the Resorts Outlets while working closely with the General Manager of Ironwood Steak and Seafood, Director of Food and Beverage, as well as, the other resort departments

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, strong food and beverage knowledge which should include wine, spirits and beer.  Full Time Management Position that requires full flexibility, ability to work weekends, holidays and a varied schedule.  Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)

Resort Reservations Sales Consultant

full time

Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.

Qualifications

High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.

Pool Attendant

part time

As a Pool Attendant, you ensure our members/guests enjoy an optimal experience while utilizing the pool facilities; you would be responsible for providing excellent customer service to our members/guests while facilitating and maintaining consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.  We are looking for people that take pride in their work and enjoy being part of a team. 

Requirements:  6 months minimum customer service experience; ability to work a flexible schedule, including nights and weekends; ability to bend, stoop, walk and lift/push/pull up to 50lbs; must be detail oriented, have high standards and able to work independently; previous experience working in a similar resort setting preferred

Room Service Cashier

full time

The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience an exemplary in-room meal or beverage experience. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service. 

Qualifications:

Ability and willingness to work a varied work schedule including nights, holidays and weekends; Ability to communicate clearly with guests and co-workers in English both verbally and in writing; Working knowledge of computers and telephone systems; Previous customer service experience preferred; Previous cashiering experience preferred; Knowledge of Micros point-of-sale technology preferred 

Director of Banquets

full time

PGA National Resort & Spa, boasting 90 holes of championship golf, this luxurious resort and spa is nestled in the heart of the prestigious Palm Beach Gardens, Florida community, and provides unrivaled facilities and first-class services.

This position is responsible for managing all operations related to the delivery of superlative banquet/group food service, to include planning, organizing, directing and coordinating all banquet, service-related activities, to ensure efficient operation of the department and that a quality product which exceeds guest expectations and Resort standards is delivered in a friendly, professional manner.  You will be responsible for staffing, training, scheduling employees and for managing the financial performance of the Banquets Department.

Requirements 

* Five to Seven years progressive management experience in large luxury, Resorts or Convention Center Banquet Operations
* Proficient in Micros, Delphi is a plus
* Effective management, leadership, organizational and communication skills
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the event management, food and beverage, sales and marketing, or related professional area. 

Bartender (Wave)

full time

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

Golf Course Irrigation Technician

full time

The Irrigation Technician, under the Golf Course Superintendent or Assistant Golf Course Superintendent, is responsible for the programming, operation and maintenance of the golf course irrigation system(s).   The irrigation specialist is required to report any irregularities in course turf quality to the superintendent or assistant superintendent.

Qualifications

 2 to 3 years’ experience in irrigation industry required; working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers, and working knowledge of various types of pumps and pumping system; understanding of agronomy, turf grass science and the rules of golf; knowledge of tools, methods and materials used in grounds and landscape area maintenance work; ability to follow oral and written directions; possession of a valid driver’s license.

Laundry Manager

full time

It is the primary responsibility of the Laundry Manager to oversee the daily operations of the Laundry department. The Manager also oversees the overall maintenance and upkeep of all laundry machinery and equipment. All duties are to be performed in accordance with property and Resorts policies, practices and procedures.  Supervises, trains and coordinates the activities of all Laundry personnel; inspects work performed to ensure it meets specifications and established standards; takes corrective action as appropriate.  Works with external vendors to ensure all chemicals and formula are pumped correctly and meet expectations. Checks and maintains all machinery and equipment to ensure that it is in working order. Oversees linen inventory and monitor par stocks.  Approves various administrative tasks and requests, including work schedules and time-off, performance feedback, and makes recommendations for disciplinary action.  Performs other job related duties as assigned.

Required Criteria:

Resort/Hotel experience; High school diploma or equivalent; Minimum of 3 years' experience in a managerial role; Minimum of 2 years' experience as Laundry Manager; Strong knowledge of Microsoft office products; Good organizational skills; Excellent English communication (verbal & written); Excellent knowledge of housekeeping chemicals; Trained and proficient in handling machinery; Responsible for Stock and inventories; Linen and fabric knowledge

Overnight Supervisor on Duty

part time

The Overnight Supervisor is the Supervisor on Duty and responsible for all Resort operations during overnight hours, focusing on hotel safety/security, cleanliness and customer service.  The Overnight Supervisor provides leadership and support to all resort staff and enforces the standards of excellence in all areas supervised.  The primary duties and responsibilities are, deliver excellent customer service and maintain a high standard of customer management at all times; fulfill all reasonable requests from guests, to ensure their comfort, satisfaction and safety; be knowledgeable of Front Office operations, required daily interaction with our VIP Guest; ensure that our Resort operates safely, at all times; be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests’ safety and comfort; adhere to company policy for reporting accidents and incidents.

Requirements:

At least one year security experience preferred; high school graduate or equivalent required, College degree preferred; knowledge of computer systems; ability to effectively deal with internal and external guests, which requires tact, patience, and diplomacy; ability to lead, delegate, follow up and supervise staff

Director of Outside Golf Operations

full time

PGA National Resort & Spa, boasting 90 holes of championship golf, this luxurious resort and spa is nestled in the heart of the prestigious Palm Beach Gardens, Florida community, and provides unrivaled facilities and first-class services.

The Director of Outside Golf Operations requires a strong strategic leader who is responsible for promoting the game of golf through an operational structure and programming that provides for a “Championship” environment for our Members/Guests.  The candidate will be responsible for all outside golf operations, including golf carts, bagroom, starter/marshal, special tournaments and Member/Guest events.

Requirements:

Strong organizational, communications and interpersonal skills; Provide excellent customer service to all members and guests; Excel working in a team environment, demonstrating strong leadership skills; Exceptional time-management; Prompt communication with players and other associates; Portrays an image of professionalism, class and sophistication, as well as a passion for the game of golf.

SKILLS AND EXPERIENCE

Bachelor’s Degree in Business Administration or other related field required; Prior experience overseeing a comparable, high-end golf facility; Strong knowledge of the game of golf, as well as previous experience managing operations and coaching a team of associates; Knowledge of the latest teaching techniques, equipment and developments; Familiar with emergency education and protocol; Strong knowledge of golf cart maintenance and preparation; Class A PGA Member preferred; Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

 

Member Billing Clerk

full time

The Member Billing clerk position is accountable for creating invoices and credit memos, issuing them to Members by all necessary means, and updating customer files. Principal Accountabilities:  Issue invoices to Members; Issue monthly Member statements; Update Member files with issued invoices; Process credit memos; Update the Members master file with contact information.  The position reports to the Accounting Members Billing Manager

Requirements:

3 years of general accounting experience; must be detailed oriented; exceptional customer service and service recovery skills; proficient in all Microsoft programs (Word, Excel and Outlook)

 

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