Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals
Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to firstname.lastname@example.org. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.
Applications will be accepted for current openings.
For all questions, please call (561) 227-2547.
Host/Hostess Members Club -Am/PMseasonal
The primary duties and responsibilities of the host/hostess at the Members Club is to provide exemplary service “PGA Championship Experience” by coordinating the guests dining experience. This includes answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation. Every guest should leave the restaurant having had his or her expectations met or exceeded every time. The host/hostess is the face of the restaurant. They are the first and last person our guests will see when they join us for a dining experience. One year of serving or related experience in a full-service restaurant and must be able to work a flexible schedule including Weekends and Holidays.
Line Cookspart time
We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers. The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability. In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. You will have the opportunity to work with an energetic staff in an educational kitchen environment. Must be able to work a flexible schedule including Weekends and Holidays.
Assistant Banquet Managerfull time
Reports to Banquet Manager and receives general direction from Catering / Conference Services Department. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Liaison to the kitchen and supervise all service personnel in the function rooms. Direct contact with clients and the various departments connected to banquets.
Spa/Salon Hair Stylistpart time
Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair. The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service.
Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties
Director Mid West Salesfull time
The Director of Mid West Sales responsibilities include prospecting for new group business, establishing a strong partnership with regional representation companies, monitoring operational execution of accounts with all departments, researching client room night histories for previous meetings and managing the room block for the time of booking until the meeting begins, understanding sales strategies and tactics of competitor resorts, negotiating all rates for group accounts within the guidelines of the budgeted average rates.
Qualified individual will have 5+ years previous experience with selling group rooms within resort sales in the Mid West Market with established contacts
Delphi experience a plus
Strong Telemarketing skills required; experienced user of LinkedIn required
Must be a self-starter with the ability to produce business.
Strong client base and multiple contacts in territory with proven track record required.
Health & Racquet Club Directorfull time
PGA National Resort & Spa is seeking a Full-Time Director of the Health & Racquet Club who is responsible for overseeing all fitness center operations, tennis, staffing and personal training programs. The primary role of the Director is to build, develop and lead a team of skilled trainers and manage their interactions with members/guest in an effort to enhance their health & well-being. The Health & Racquet Club Director will manage to and exceed company personal training revenue, profitability and service expectations. The key areas of focus are Fitness revenue, drive and sell memberships and other fitness product sales to ensure the club meets or exceeds monthly revenue goals; set minimum performance criteria for team performance and effectiveness to ensure goals are met, ensure fitness products and services offered are aligned and consistent with the company’s overall fitness strategy. Minimum requirements are 5-10 years of multi-unit management experience in a fitness, hospitality or retail environment including direct experience in profit and loss management, revenue generation and people management, direct experience translating strategy into executable initiatives and action plans that drive results; fitness certification by a recognized authority, BA or BS degree in a fitness related field preferred
Members Club Serversseasonal
Currently we are seeking Lunch and Dinner Servers.
Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette. We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus
Housekeeping Room Attendantfull time
We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment. This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards. Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift. Able to work a flexible schedule, including weekends and holidays, candidates can apply in person.
Sous Chef Ironwood Steak and Seafoodfull time
The Sous Chef of the Ironwood Grille would be responsible for assisting in the direction and administration of the menu planning, preparation, production and control of all culinary operations in the Ironwood Grille’s continuing effort to deliver outstanding guest service and financial profitability.
Health & Racquet Front Desk Receptionistpart time
As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments, and personal training for members, guest, and non-members. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you! If you are energized by working with people, are outgoing and enthusiastic, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred.
Culinary Supervisor Ironwood Steakhousefull time
At PGA National Resort & Spa we are dedicated to nurturing the skills and passion of our culinary professionals. In the role of Supervisor/ Lead Line Cook you will assist the Chef and Sous Chef in overseeing the Ironwood Steak & Seafood outlet. You’ll have the opportunity to work hands on with employees to develop their creative passion for food, produce phenomenal tasting dishes, and ensure the kitchen is operating smoothly. If you’re looking for the opportunity to display your talents and passion for the culinary arts and develop those same skills in your staff, then this could be the position for you.
Banquet Servers On-Callseasonal
PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services. Prior banquet experience and open availability is a must!
Assistant Director of Financefull time
This position is responsible for the oversight of the resort’s general ledger operations to ensure proper fiscal management, timely and accurate reporting and analysis for the resort. This responsibility also includes resort financial planning, budgeting, accounting and cash management and supports the Resorts Chief Financial Officer. Additionally, this person will be responsible for efficiently running the Accounting department in line with PGA National Resort & Spa standards while meeting member/guest and owner expectations.
Accounting degree preferred; at least 3 to 5 years of work experience that can be demonstrated to be applicable to the duties listed in the job description. Experience in the luxury hotel/resort industry is preferred; Experience supervising Accounting staff members; Prior MICROS, Kronos, and systems (Opera) expertise desired; Must be an advanced user of Microsoft Excel; Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability and ethnic background; Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line; Clear concise written and verbal communication skills in English; Must have excellent organizational, administrative and problem-solving skills
We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.
Food Runner-AM/PMpart time
The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner. Prior experience in a dining establishment is highly desired.
Spa Front Desk Receptionistfull time
PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail. The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.
Conference Services Managerfull time
The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills, Able to work a flexible schedule, including weekends and holidays, college degree a plus, minimum three years in event management, progressive Resort/Hotel management experience, computer knowledgeable, specifically Delphi, Word and Excel.
Golf Course Assistant Superintendents - Champ-Squirefull time
The Assistant Superintendent will report to the Superintendent of Golf who will oversee the management of all the golf course maintenance and services. The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest. All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.
Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.
Executive Stewardfull time
The Executive Steward will coordinate and direct all work assignments in the Stewarding Department to ensure that organization, sanitation, training, inventory and control of all china, glassware, and silverware items and cost of operations are consistent within the Food & Beverage goals and objectives.
High school or equivalent education required; Bachelor’s Degree preferred.
Minimum of two to three years as a Stewarding Supervisor at a multi-outlet Resort/Hotel preferred or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position; the ability to be serve-safe certified and familiar with a wide variety of chemicals, compounds and equipment needed within the department.
Golf Trainerpart time
Promote and develop golf programs for adults, children, and seniors. Organize golf clinics, private lessons that encourage participation in the golf activities.
Golf instruction experience required
PGA Apprentice preferred
Spa Guest Service Managerfull time
The Spa Guest Service Manager will be responsible for the day to day operation of the Customer Service / Front Desk Department as well as the overall wellbeing of the front desk and support staff. The team of professionals is the cornerstone of our Spa and the guest experience. Your team will be responsible for providing outstanding sales and customer service for members/guests/clients that visit our elegant spa. As the Guest Service Manager, you will be expected to train and develop your staff and empower your team to make smart decisions. Guest and employee satisfaction will be critical to your success. You will maintain discount detail, and subsequent follow-up, client surveys, employee morale, event planning, coaching and counseling and sales motivation. In this position you will work closely with the Director of Spa and the Spa Operations Manager. The Guest Service Manager will have great organizational skills, exceptional follow through, and a can-do attitude.
A minimum of one-two year’s supervisory/management experience, within a spa environment in addition to having exceptional customer service skills.
Strong interpersonal and communication skills with the ability to communicate effectively with guests and employees.
Demonstrated supervisory and influential leadership skills with the ability to motivate and train staff, & work cohesively with other departments & co-workers as part of a team.
Ability to multi task and prioritize tasks efficiently
Strong knowledge of Sales, proficient with Microsoft Office including Word & Excel will prove extremely vital to this role.
Previous experience/knowledge working with Spa scheduling systems is preferred
Ability to handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting.
Personal & Youth Trainerspart time
The Personal Trainer is responsible for the managing the fitness floor, being responsive to members and guest by offering assistance, and educating active sports members on the safe and correct use of cardio and weight training equipment. This person also performs assessments and answers fitness and wellness related questions.
Skills & Qualifications:
4-years college degree in fitness related field or certificate from accredited 2-year program at a university; previous health club personal training experience is a plus; customer service oriented; operational knowledge of resistance training equipment and proper form; knowledge of anatomy, biomechanics; CPR/AED and First Aid Required, current Nationally Recognized Personal Trainer Certification; NASM certification preferred
Banquet Captainfull time
The Banquet Captain will be responsible for coordinating the execution of our catered events. The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. You will be responsible for motivating and leading our team of banquet servers and bartenders to ensure our members and guests expectations are exceeded by delivering “Championship” service. Must be service oriented and have an excellent knowledge of banquet operations. Hotel or Club background preferred. Scheduling flexibility to meet operational needs, hours may be extended or irregular to include nights, weekends and holidays.
Spa Nail Technicianfull time
The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments. You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs. Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements. Must have a current Florida State Nail Technician License.
Cocktail Server/Serverpart time
Responsible for providing prompt, efficient, courteous, professional food and beverage service. Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Aerobics/Yoga/Zumba/Kickboxing/Pilates Instructorspart time
Instruct group fitness Pilates Barre, Pilates Reformer, Water, Sports Yoga, Zumba, Kickboxing, Vinyasa Yoga, Hip Hop Dancer classes; responsible for providing fun, effective, ability to motivate others and safe group exercise in the Aerobics program. Certification required.
Health & Racquet Housekeeping Attendantfull time
The Health & Racquet Club at PGA National Resort is seeking a Housekeeping Attendant who is responsible for providing cleaning services to the club and a clean and safe environment for all while they are using the club. The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player. Requires a passionate, friendly, energetic, positive attitude, focused and driven Housekeeping Attendant.
Spa Sales Managerfull time
PGA National Resort & Spa fosters a creative, entrepreneurial and energetic work environment. The Spa Sales Manager is responsible for increasing business through inside and outside sales calls, telephone solicitation, site visits and written communication. Responsibilities include developing, maintaining and qualifying accounts.
Must have previous strong and proven result-oriented Sales and Spa background
Must be aggressive and self-motivated to succeed.
Maximize the profitability of the Resort Spa through creative and selective selling.
Stewarding Supervisorfull time
The Stewarding Supervisor will coordinate and direct all work assignments, hands on, in the Stewarding Department and ensure that organization, sanitation and cost of operation is consistent with the overall food and beverage goals and objectives. He/She will be responsible for the supervision, scheduling and training of all employees when necessary. Ensure ware washers are consistent in total dish washing operations by meeting departmental standards. Coordinate with banquet runners to ensure that all set up sheets are completed and delivered in a timely manner. Ensure that employees have all the necessary tools to complete work assignments; monitor and coordinate the day to day set ups of china, glassware, and silverware items to all banquet functions and outlets and ensure they are properly completed and delivered, responsible for chemical supply control and inventory and for china, glassware, and silverware items breakage and loss awareness and control.
Requirements: High school or equivalent education required; able to speak, read, write and understand the primary language(s) used in the workplace; requires good communication skills, both verbal and written; must possess basic computer skills; knowledge of chemicals, sanitation and ware washing techniques and procedures; possess strong motivational skills; Full Time, Flex to work schedule, weekends and holidays required.
Resort Sales Consultantfull time
Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.
High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.
Junior Tennis Profull time
The Junior Tennis Pro is responsible to teach private and group lessons; develop and cultivate the junior tennis program, players ages 7-18; assist the Head Professional in daily operations, assist with court maintenance. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members/guest.
USPTA/PTR certified, Pro 2 or higher; 3-5 years teaching experience, 4.5 or higher playing ability