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(800) 863-2819

Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Choose one of three ways to apply for an open position posted below :

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Rooms Coordinator

FULL TIME

Summary Maintain the high standard of service expected in a deluxe hotel. General administrative duties as assigned. On occasion, the Rooms Coordinator will be tasked as the Front Desk Supervisor, as assigned by Front Office Manager. This position reports to the Front Desk Manager. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. • Assign room numbers to reservations booked in a RAK and above for arrivals up three weeks out. • Audit Room Chart to identify and resolve any room night holes, especially when approaching high occ dates • Assign rooms for one day prior to arrival date, accommodating/maintaining records of guest requests and preferences. • Organize and coordinate check-in/pre-registration procedures for arriving VIP’s & groups • Review/Track/Accommodate requests for room moves/changes when possible; communicate to appropriate staff. • Confirm upcoming reservations for duplicate bookings/errors. • Verify billing instructions for Wholesale, OTA, Package & Group reservations prior to arrival, when possible. • Review out-of-order rooms daily, confirm with status with Engineering/Housekeeping. • Coordinate, assign & block Site Visit Showrooms in advance with Sales/CCS Teams. • Confirm with Sales/CCS day prior to Site Visit, communicate to Eng/Hskp & ensure prepared properly • Audit reservations daily for accuracy of tariffs in conjunction with guest type, segments, file cards, etc. • Audit guest billing accounts daily, rectify any errors found, specifically but not limited to Wholesale, OTA, Package & Group markets. • Ensure all in house guests have valid method of payment and available credit authorization balance. • Notify guests that have insufficient funds to bring updated MOP to Front Desk, communicate to FD Leadership • Attend all staff, resume, stand ups and pre-convention meetings. • Act as Front Office liaison, communicating pertinent information to various teams as presented at meetings. • Meet with all group contacts, ensure all group requests and contractual agreements/concessions set up accordingly. • Identify upcoming over-commitments of room inventory within a 2-week window, communicate to FD Leadership. • Answer incoming FD phone calls – Receive, record, and relay messages/requests accurately, completely, and legibly. • Monitor/respond to guest written requests via Front Desk Email / Zingle messaging service. • Follow up with guests to ensure their requests or problems have been met to their satisfaction. • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. • Develop and maintain positive working relationships with others; support team to reach common goals. • Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. • Enter and locate information using computers and/or POS systems. • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience High school diploma or equivalent, two years of experience in a resort/hotel front office, knowledge of general front office/accounting procedures, proficiency in computer software applications to include: VisualOne PMS, InfoGenesis and Delphi preferred, all Microsoft based systems, strong level of proficiency in Excel, strong organization and maintenance skills, detail oriented, effective leadership, organizational and communication skills, strong team player, enthusiastic to learn and accomplish the Front Office Department & PGA National Resort & Spa overall goals. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. If the situation becomes uncomfortable for you to handle, ask for supervisor’s assistance.

Chef De Cuisine

FULL TIME

Summary: Reports to Executive Chef. Oversees the daily operations of the kitchen, responsible for successfully maintaining quality, timeliness, and financial success of the kitchen, while accountable for team morale, hygiene standards and guest satisfaction. Administers all phases of kitchen operations including food purchase and selection, preparation and menu planning, supervision of subordinates and coordination of kitchen service with other departments. Responsible for the production of high quality food products at a cost level consistent with management objectives. Chef De Cuisine is the steward for guarding Company’s policies and culture of respect for each other, delivering “Championship Experience”, not only to the external guests, but internal guests as well, leading by example, coaching, mentoring, and holding the team members accountable for delivering the “Championship Experience.” Essential Duties and Responsibilities: Include the following. Other duties may be assigned. • Oversee entire food operation of respective outlet and special parties ensuring the quality of all food meets standards. • Responsible for the direct supervision over all engaged in the operation of the kitchen, including Stewarding Department. Strives to maintain good labor, observes safety and legal requirements as to health and labor department. • Supervises food preparation, cost quality, quantity, inventories, portion control, menu planning, recipes and testing of samples submitted by Purchasing Department. Plans monthly kitchen budget. • Establishes and supervises job methods and cooking standards to maintain a high quality of food service. • Develops standard recipes for all dishes to ensure proper portion control, uniformity of taste and quality; tests new products on the market, recipes and formulas. • Develops new cooking methods for improvement of cuisine; reads trade magazines and periodicals; maintains contact with other chefs and visits other kitchens to keep abreast of new development of food and equipment. • Interviews and hires applicants for employment; responsible for training program and proper placement of employees; sets up work schedules and job requirements. • Prepares inventories; budget forecast and may revise work schedules for each week; reports on daily payrolls, overtime, absenteeism and accidents; daily market orders; etc. • Completes markets lists; orders necessary items and inspects such food as meat, fish and vegetables as received from vendors. • Maintains and purchases all kitchen supplies such as stoves, boilers, freezers, pottery and utensils. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: Must have a Culinary School degree with formalized training in all aspects of food preparation in a high volume, fine hotel and resort property. A minimum of five years experience in food preparation management in a multiple outlets in a hotel resort with high volume turnover. Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Menu planning and execution of menus and costing. Strong knowledge in sauces, butchering and soups. Purchasing of food in high volume. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk and/or to hear. Must have the ability to lift 50 pounds chest high, able to twist left to right, and have good hand-eye contact. Must be able to stand 8 – 10 hours at one time. Must be able to walk up and down stairs (at least 2 flights) without difficulty. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

IT Administrator

FULL TIME

We are looking for a full time IT Administrator to join our 3 person IT team at the PGA National Resort & Spa. A qualified individual will have proven experience in the IT industry as well as possess the following skills & knowledge: • MUST have Excellent customer service skills • Excellent diagnostic and problem solving skills • Excellent communication ability • Outstanding organizational and time-management skills • In depth understanding of diverse computer systems and networks • Good knowledge of internet security and data privacy principles, experience with PCI a plus • Degree in Computer Science, engineering or a minimum of 2 years of relevant field experience • IT related certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) • This positions schedule is Tue~Fri from 8:30am to 5:00pm, Sat from 7am~3:30pm with rotating on call every 3rd week. This position is an hourly position and will report to the Director of IT. THE BENEFITS AT PGA NATIONAL Medical & Dental Insurance, Short Term Disability Insurance, Life Insurance, Paid Holidays, 401K Retirement Plan (with company matching), Paid Vacation, Sick Days, Credit Union, Hotel Discounts, Discounted Movie Tickets, Florida Theme Park Discounts, Thanksgiving Turkeys, Uniforms, Employee Meal Discount, Spa & Salon Discounts, Golf Benefits, Supplemental Insurance (pre-taxed child care, personal accident, personal cancer, personal recovery)

Director of Food & Beverage

FULL TIME

Summary:
Supervise and administer all food and beverage departments including, but not limited to, coordination of new ideas in guest service and revenue enhancement, insuring high quality food and beverage products consistent with management cost objectives. Oversee food preparation, merchandising, inventory, purchasing and employee relations.

Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.

  • Supervise all food and beverage areas to insure compliance with hotel Management objectives and health and safety of employees and guests. This includes but is not limited to the Palm Terrace, Room Service, Bar 91, Ironwood, Café’ Pronto, Wave and Pool Operation, Waters of the World Café and assisting Members Club.
  • Reports directly to the Resort Manager.
  • Maximize food and beverage profitability. Achieve budgeted revenues and control expenses and budget for Food & Beverage department.
  • Supervise training programs, merchandising and quality / cost control of all food and beverage department heads.
  • Interview, hire, review performance and coach food & beverage personnel.
  • Supervise budget and forecast preparation, scheduling, payroll control and data gathering.
  • Supervise inventory control and purchase of food and beverage equipment.
  • Devise new approaches to increasing food and beverage business and revenues.
  • Complete other projects as assigned by Resort Manager.
  • Directly supervises all Outlet Managers.
  • Ability to deal effectively with all departments, regular communication with all other Executives and Managers.
  • Ability to maintain a high level of service and discipline with all food and beverage departments.
  • Responsible for high quality food and beverage product in purchase, preparation and delivery.
  • Responsible for economical purchase and control of china, glass, silver, linens and all other food and beverage equipment.

  • Because of the fluctuating demands of the Restaurant operations, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

    Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

    Qualification Requirements:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficient in Word and Excel, a plus.

    Education and Experience:
    High School Diploma with trade school or 4 year college equivalent. 8 – 10 years experience in all food and beverage areas with emphasis on creativity and merchandising. Strong knowledge of supervisory and other management skills. Thorough knowledge of food preparation and purchasing, dining room service, banquet operation, back-of-the-house operations, cost control, basic accounting, scheduling, payroll, bartending, wine and alcoholic beverage merchandising and dispensing.

    Reasoning Ability:
    Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Other Skills and Abilities:
    Basic office skills, experience with personal computer, general office equipment and 10 key calculator.

    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee frequently is required to talk or hear.

    Specific vision abilities required by this job include close vision, screen reading 1 to 3 feet.

    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate.

    F&B Controller / Logistics Agent

    FULL TIME

    Organize and maintain the purchasing, receiving and storeroom systems. The proper controls and quality are an important factor to achieve the Resort’s aggressive sales goals and profitability levels.
    ACCOUNTABILITY:
    Reports to Logistics Manager
    DUTIES AND RESPONSIBILITIES:

  • Beverage Storeroom Management:
  • Coordinate weekly wine, liquor, and beer purchases, ensuring compliance with liquor laws.
  • Maintain requisition procedures for alcoholic beverages that guarantee maximum control over Inventories.
  • Establish and maintain par Levels.
  • MUST be detail oriented / Pay close attention to detail
  • Inventory Management:
  • Schedule and conduct all month end inventories. Reconcile variances and prepare month end report for Accounting.
  • Maintain storerooms and Birchstreet for accuracy.
  • Helps monitor running food and beverage cost percentages to facilitate prompt attention to purchasing issues and procurement procedures and specifications.
  • Cost Control and Reporting
  • Strong sense of Internal Controls. Assists with periodic operational audits to discover areas of weakness in controls and devises ways to reduce pilferage and increase efficiencies.
  • Manages purchases and requisitions to ensure accuracy in reporting food and beverage costs across outlets.
  • Helps monitor running food and beverage cost percentages to facilitate prompt attention to purchasing issues and procurement procedures and specifications.
  • Daily and Month end reporting to the Food and Beverage Director, Executive Chef and Banquet Manager.
  • Food and beverage cost control is aimed to assist each department head in their job to run the operations smoothly and most economically. The report and data prepared by the Cost

  • Other:
  • Attend all F&B and related meetings to ensure all group/event needs are met.
  • Work daily with Accounts Payable to ensure Birchstreet is accurate and up-to-date.
  • Oversee procurement processes by department buyers and provide necessary training.
  • Shipping and receiving management.
  • Minimizing loss through standardization and efficient adherence to procedures with the continual application of best practices.
  • Manage vendors in Birchstreet Procurement System and ensure Avendra compliance.
  • Maintain close communications with Chef and F&B Director to achieve goals.
  • Performs any additional tasks or projects as requested/assigns.

  • QUALIFICATIONS AND EDUCATION REQUIREMENTS:
  • High School Diploma
  • Experience working in a food and beverage, catering or hospitality environment.
  • Above average Computer Skills including intermediate to advanced Excel skills.
  • Experience with inventory management systems, and point-of-sale systems.
  • Confident and self-motivated personality.
  • Able to manage people and processes.
  • Ownership and attention to detail.
  • Must be able to communicate effectively in English, both verbally and through written communications.
  • Prefer experience in Birchstreet, Avendra, and Igilysys POS
  • Ability to stand for a long period of time, stoop, bend, and lift items weighing up to 50 lbs.
  • Ability to work flexible schedule and weekends/holidays as required.
  • Exceptional guest service skills.
  • Golf Course Equipment Maintenance Technician

    FULL TIME

    High school diploma or equivalent preferred. Working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers and of various types of pumps and pumping systems required. Must be able to handle and use manual tools such as weed eaters, flymos, rakes, shovels, spreaders and similar tools. Must be able to walk extensively, as well as, sit or stand for extended periods of time while performing job functions. Must be able to stoop at the knees, bend at the waist, and have a complete dexterity of arms and legs to perform tasks in cramped or awkward positions. Must be able to lift up to 50lbs.Knowledge of irrigation components, processes, and equipment. Must be a detail-oriented individual and possess time management skills.

    QUALIFICATIONS
    High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and at least 2 years experience in inspecting, diagnosing, repairing and maintaining diesel, electric and gasoline powered automobiles, trucks, trenchers, sweepers, rollers, mowers and other mechanical equipment.

    Turf Technician

    FULL TIME

    The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.

    QUALIFICATIONS

    Previous experience as head or assistant equipment technician/mechanic preferred with knowledge in gasoline and diesel engines, hydraulics, electrical trouble shooting and welding a plus. High school diploma, technical schooling a plus.

    Banquet Server On Call

    FULL TIME

    PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.

    QUALIFICATIONS

    Prior banquet experience and open availability is a must!

    Members Club Server

    FULL TIME

    Championship service is at the heart of our Members Club staff. We are seeking an experienced server to deliver a membership experience in a professional and courteous manner with a smile and positive demeanor. All members and guests are to be warmly greeted by name with a smile and eye contact.  Getting to know our members and their preferences is essential to our foundation to success as a club. As an important part of our Members Club team you will know our menu items and be able to describe in detail; accurately take drink and beverage orders; enter into our POS system; follow all opening/closing and side work duties; always following the steps of service and be a team player. Follows all company and Member Club staff policies. We offer Full Time positions with benefits and Part Time positions.

    QUALIFICATIONS

    Server experience required. Private members club experience a plus. Must me customer service focused with a flexible schedule including nights, weekends and holidays.

    Spa Nail Technician

    PART TIME

    The Nail Technician  ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  Establish a client base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. 

    QUALIFICATIONS
    Excellent customer service skills, engaging, motivated, attention to detail on customer needs.  Must be able to work various hours including weekends. Must be a team player and work well with others. Have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License. 1 year of previous nail technician experience.

    Security Agent including split shift

    FULL TIME

    The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security.

    QUALIFICATIONS
    Two or three years of previous security, military or law enforcement experience is required. These positions schedules will vary between 3pm - 11:30pm, 7am - 3pm and 11am - 7pm.

    GOLF MAINTENANCE EQUIPMENT TECHNICIAN

    FULL TIME

    Maintain quality mowing of greens, tees, fairways and roughs in the priority.
    Maintain in good working order all tools and equipment used to maintain the grounds of the golf course(s) at the facility.
    Repair diesel, gas and electric powered equipment with direct mechanical, belt, and hydraulic drive as instructed by Supervisor.
    Sharpen all reel and rotary mowers as required.
    Follow a preventive maintenance program on all equipment.
    Perform minor welding and fabrication work as instructed by Supervisor.
    Perform shop area maintenance. Follow the clean-as-you-go policy; ensure that all work areas are broom clean at end of each job and at end of the work day.
    Periodically check equipment performance in the field as directed by Supervisor.
    Periodically operate all equipment to check performance. Working Knowledge of the general operation of gasoline, diesel and electric powered equipment, the proper methods of servicing golf course equipment, and the repair and adjustment of power mowing equipment.
    Working knowledge of the hazards and safety precautions of the profession.
    Ability to lift and move heavy objects.
    Ability to work in a variety of weather conditions while repairing equipment.
    Ability to understand and follow oral and written direction.
    Mechanical ability; ability to use common mechanical tools properly.
    Ability to maintain cooperative working relationships with other employees and Resort Guests.
    Maintain a clean, safe work environment.
    Assist in maintaining a clean and well-organized parts inventory room.
    Adhering to the proper recycling and/or disposal rules for various fluids and materials (antifreeze, oil filters, etc.).
    Service equipment as instructed by Supervisor.
    Each employee is expected to carry out all reasonable requests by management which the employees are capable of performing.

    QUALIFICATIONS

    The Golf Resort operates seven days per week, with flexible hours per day. I am aware that business demands may make it necessary to change my accustomed shift. I am also aware that the number
    of my scheduled hours may fluctuate with business levels.

    Banquet Captain

    FULL TIME

    Responsible for the proper table service along with the proper table arrangements to execute a stellar event for guests from the beginning to the end. Supervise and direct banquet servers and indirectly supervise banquet bartenders and setup house personnel by handling any questions the banquet servers may have regarding a particular function, any questions pertaining to meeting rooms and set up house personnel may have and conducting pre-meal / post-meal meeting with wait staff. Check on all assigned meeting and banquet rooms for proper table arrangements and settings, general room cleanliness and presentation, and ensure all equipment is in order. Ensure sign in / sign out sheets, Banquet checks, and all other reports are properly filled and submitted for their assigned functions.

    QUALIFICATIONS

    Minimum two years experience as wait staff and one year as a Captain or Maitre d’ in a hotel or restaurant required.
    Full time. Days and hours vary, flexible as needed. Weekends & holidays required.

    HAIRSTYLIST

    PART TIME

    Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair. The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service.

    QUALIFICATIONS

    Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties

    BANQUET SET UP 3RD SHIFT

    FULL TIME

    Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

    SERVERS (I IBar, Wave, Members Club)

    FULL TIME / PART TIME

    Reports to Manager, Chef and Host/Hostess. Provide efficient, courteous, and quality service to all club members and guests.
    Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

  • Set up station/table and sidework.
  • Maintain the proper condition and cleanliness of serving equipment.
  • Greet guests and establish identity of member (membership card).
  • Take orders and serve food and beverage requests while using suggestive selling techniques for Chef’s specials, fish of the day, etc.
  • Clear tables during course of service.
  • Handle and expedite all guest requests in a timely manner by following proper guest check and ordering procedures.
  • Maintain positive communication with kitchen personnel and precheck orders before receiving food from kitchen.
  • Inform Host/Hostess/Manager of any problems or complaints.
  • Perform assigned cleaning tasks.
  • Responsible for payment of check.
  • Perform all other duties as assigned by Supervisor and/or Manager.
  • Responsible for service items, transport carts, kitchen and cleaning equipment.

  • Qualification Requirements:
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education and Experience:
    High school diploma or equivalent, with 6 months food and beverage service experience.

    Language Skills:
    Ability to read all menus and promotions.

    Reasoning Ability:
    Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

    Other Skills and Abilities:
    Basic knowledge of food and beverage service and the ability to deal with people. Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times.

    Physical Demands:
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to stand for a full shift, walk 85% of the shift, bend from waist and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or hear.

    The employee must have the ability to write orders and carry a tray up to 50 pounds (up to 8 dinners).

    Work Environment:
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The employee must be able to withstand temperature changes from kitchen to dining room.

    FOOD RUNNER-AM/PM

    PART TIME

    The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.

    QUALIFICATIONS
    Prior experience in a dining establishment is highly desired.

    MASSAGE THERAPIST

    FULL TIME

    We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. 

    QUALIFICATIONS
    The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

    BANQUET COOK

    FULL TIME

    As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability.

    QUALIFICATIONS
     Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.

    HOUSEKEEPING FLOOR, COTTAGE, VILLA SUPERVISOR

    FULL TIME

    Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

    QUALIFICATIONS
    At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

    HOUSEKEEPING ROOM ATTENDANT

    FULL TIME

    We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

    LINE COOKS

    PART TIME

    We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays.