Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals
Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to firstname.lastname@example.org. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.
Applications will be accepted for current openings.
For all questions, please call (561) 227-2547.
Host/Hostess Members Club, Ironwood, Palm Terrace -Am/PMseasonal
The primary duties and responsibilities of the host/hostess at the is to provide exemplary service “PGA Championship Experience” by coordinating the guests dining experience. This includes answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation. Every guest should leave the restaurant having had his or her expectations met or exceeded every time. The host/hostess is the face of the restaurant. They are the first and last person our guests will see when they join us for a dining experience. One year of serving or related experience in a full-service restaurant and must be able to work a flexible schedule including Weekends and Holidays.
Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.
Room Service Serverpart time
This position will provide the highest quality of service to our guests during their In Room Dining experience. Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Ensure all orders are accurate with all necessary side items that were requested. Set-up the proper dining experience in the guest's room. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clean-up and remove In Room Dining food and supplies once meal is complete. Ensure station and In Room Dining area are clean and organized. Perform various side duties as assigned by the Supervisor and Manager. Provide “Championship” service. Ideal candidate should possess the following qualifications: must have one year Food & Beverage experience, previous In Room Dining experience preferred and basic knowledge of food presentation, preparation and handling.
Line Cookspart time
We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers. The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability. In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. You will have the opportunity to work with an energetic staff in an educational kitchen environment. Must be able to work a flexible schedule including Weekends and Holidays.
Banquet Set Up Attendantpart time
Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.
Members Club Serversseasonal
Currently we are seeking Lunch and Dinner Servers.
Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette. We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus
Housekeeping Room Attendantfull time
We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment. This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards. Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift. Able to work a flexible schedule, including weekends and holidays, candidates can apply in person.
Housekeeping Floor, Cottage, Villa Supervisorfull time
Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.
At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.
Sports & Racquet Club- Fitness Attendantpart time
Fostering the health and wellbeing of our members, guests and employees is an integral part of the PGA National Resort and Spa culture. As a Fitness Attendant, your will promote Resort standards, policies, rules and actively participate in the promotion of program activities throughout the Recreation Sports area (Tennis, Racquet Sports, Fitness, etc.) while promoting safety through assisting members, guests and employees with all exercise equipment operations. Your warm service and knowledge of all our Health Club facility has to offer will support our members, guests and employees in their commitment to healthy living. Must have knowledge of fitness equipment and exercise fundamentals.
Sports & Racquet Front Desk Tennis Receptionistpart time
As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments, and personal training for members, guest, and non-members. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you! If you are energized by working with people, are outgoing and enthusiastic, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred. Must have Tennis knowledge
Culinary Supervisor Ironwood Steakhousefull time
At PGA National Resort & Spa we are dedicated to nurturing the skills and passion of our culinary professionals. In the role of Supervisor/ Lead Line Cook you will assist the Chef and Sous Chef in overseeing the Ironwood Steak & Seafood outlet. You’ll have the opportunity to work hands on with employees to develop their creative passion for food, produce phenomenal tasting dishes, and ensure the kitchen is operating smoothly. If you’re looking for the opportunity to display your talents and passion for the culinary arts and develop those same skills in your staff, then this could be the position for you.
Perform duties as both a Starter and Marshal to ensure a quality experience for members and guests playing golf; enforce rules and policies, coordinate play off the first tee, monitor pace of play, and assist with golf facilities and equipment.
Server Ironwood Steak & Seafoodpart time
The Fine Dining Server for the Ironwood Steak & Seafood is responsible for ensuring that all of the PGA National Resort and Spa members and guests have the highest quality food and beverage dining experience possible. The Server follows the brand standards from the beginning of the service cycle through the entire dining process. He/She exhibits strong menu and beverage/wine knowledge is professional and gracious while enhancing the dining experience through outstanding service skills by delivering a “Championship Experience”
Assistant Housekeeping Managerfull time
The Assistant Housekeeping Manager is responsible for assisting the Housekeeping Director in the oversight of the entire housekeeping area, to include public areas, laundry department and night cleaning. This requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development and scheduling. The Assistant Housekeeping Manager will promote an atmosphere that insures customer and associate satisfaction to deliver the “Championship Experience”. This position reports directly to the Housekeeping Director and requires a strong attention to detail and the ability to effectively deal with guests, other departments and team members. Must possess the following strengths; high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service. Preferably 2-3 years Hotel Supervisory Experience. Bilingual a plus
Director of Engineeringfull time
As Director of Engineering, you will empower your team to achieve exceptional standards, and develop preventative maintenance and resource management programs that ensure a safe and welcoming Resort for Members/Guest and Visitors.
Previous leadership experience as a Chief Engineer or similar required, minimum 5-10 years’ experience in facilities management in luxury hotel; Computer literate in Microsoft Window applications required; Engineering degree/diploma or related discipline preferred; Proven ability to handle multiple complex projects with a focus on results; Excellent communication and organizational skills; Strong interpersonal and problem solving abilities; Highly responsible & reliable with exceptional attention to detail; Ability to work cohesively as part of a team; Ability to focus attention on member/guest needs, remaining calm and courteous at all times; Work in a dynamic and constantly changing environment
Valet Parking Attendantseasonal
The Valet Parking Attendant is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and providing exceptional hospitality in an attentive, friendly and efficient manner to all guests during their entire stay.
We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.
Reservations Group Coordinatorfull time
We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as Reservations Group Coordinator. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, attendance at pre-convention meetings, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact.
Qualified candidates will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment; high school diploma or equivalent education required; One to two years’ experience in customer service; prior hotel experience preferred, preferably in Front Office or Reservations; experience with hotel PMS/Delphi systems a plus; command of the English language both written and verbal, bilingual English/Spanish is a plus.
The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner. Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times. Previous bartending experience required. A working knowledge of bar related beverages, spirits, wine and beer. A working knowledge of the most common cocktails, mixed drinks and specialty drinks.
Food Runner-AM/PMpart time
The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner. Prior experience in a dining establishment is highly desired.
Spa Women's Locker Room Attendantfull time
Spa Attendants are the liaison between spa treatments and amenities. This individual is primarily responsible for cleanliness and sanitation of guest lockers, relaxation areas, and treatment rooms. This includes the distribution of linens and the maintenance of toiletries in locker room vanities. Spa Attendants add to the guest experience by hosting and fostering an atmosphere of calm and relaxing/fun environment for members/ guests in the Resorts continuing effort to deliver “Championship” guest service and financial profitability. You must have a true desire to satisfy the needs of others in a fast paced environment and be able to work a flexible schedule including Weekends and Holidays.
Golf Course Assistant Superintendents - Squirefull time
The Assistant Superintendent will report to the Superintendent of Golf who will oversee the management of all the golf course maintenance and services. The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest. All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.
Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.
Spa Nail Technicianfull time
The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments. You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs. Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements. Must have a current Florida State Nail Technician License.
Cocktail Server/Serverpart time
Responsible for providing prompt, efficient, courteous, professional food and beverage service. Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Bell Stafffull time
Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities. Responsible for attending to immediate needs of each guest upon arrival. Ensure follow through on each guests request throughout their stay. Must have customer service experience. Overnight Schedule 11PM-7AM
The Concierge at PGA National Resort & Spa ensures all requests for information or assistance are fulfilled in an exceptionally courteous, efficient and professional manner. He/She provides knowledgeable and comprehensive information about the Resort and surrounding area, including restaurants, attractions, shops, transportation and recreational activities. Develops and maintains a database detailing such services and appropriate contact person. Networks with the providers of leisure, dining and transportation companies to promote exceptional working relationships. Promotes the Resort’s food and beverage facilities and recreational activities. Builds relationship with the Resort’s preferred vendors. Follows up with the guests in an exceptionally timely, thorough, and professional manner. The individual must possess excellent communication skills – oral and written; excellent guest service skills; knowledge of computer programs; able to work a flexible schedule, including weekends and holidays.
Director of Northeast Salesfull time
PGA National Resort & Spa, located in Palm Beach Gardens,Florida is searching for an experienced Manager of Northeast Sales, who will represent in the development of the northeast market segment and new customer relationships while maintaining existing relationships with assigned accounts and consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.
Qualified individual will have 5+ years previous experience with selling group rooms within hotel sales in the Northeast Market with established contacts.
Strong Telemarketing skills required
Experienced user of LinkedIn required
Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, andDelphiexperience a plus
Food & Beverage Managerfull time
The Food & Beverage Manager with PGA National Resort & Spa is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlet (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service.
The Food & Beverage Manager’s Responsibilities:
Supports and Manages the Resorts Outlets while working closely with the General Manager of Ironwood Steak and Seafood, Director of Food and Beverage, as well as, the other resort departments
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, strong food and beverage knowledge which should include wine, spirits and beer. Full Time Management Position that requires full flexibility, ability to work weekends, holidays and a varied schedule. Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)
Food & Beverage Storeroom Managerfull time
Responsible for following established procedures in ordering, receiving, storing, distributing and payment of items. Ensures that all deliveries are to Resort specifications in accordance with receiving sheets, purchase orders, pricing and weights. Assists the Purchasing Manager in Managing Work, Projects, Policies, and Standards for Purchasing Across the Food & Beverage Departments.
2+ years’ experience as storeroom attendant in a high volume, upscale Hotel or Resort.
At least 2 years of previous hotel experience as manager or supervisor preferred.
Proficient knowledge of MS Word and Excel.
Knowledge of Birchstreet Purchasing Software preferred
Ability to work flexible schedule (Including weekends and holidays)
Must be able to work with and understand financial information, data and basic arithmetic functions.
Resort Reservations Sales Consultantfull time
Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.
High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.
Catering Manager Members Clubfull time
The Catering Manager will be an experienced party planner, skilled team player and effective communicator able to multi-task effectively in a fast paced, high-volume environment. He/She will play an important leadership role in the PGA National Members Club Events Department by supporting the Membership General Manager. This position is primarily responsible for promoting the Club’s banquet facilities and organizing private banquets, business and social meetings, as well as Member events. This person will develop and oversee all aspects of preparing for and executing events and will work closely with the Executive Chef and F&B Team to assure that member and guest expectations are exceeded.
Must be willing to work evenings, weekends and holidays; demonstrates exceptional interpersonal skills, organization, and self-management; bachelor’s degree from a four-year college or university; two to three years Event/Catering Management Experience required as well as previous experience in a similar luxury environment.
Conference Services Administrative Assistantfull time
The Conference Services Administrative Assistant will support the Conference Services Department by providing administrative support to the Conference Service Department. Responsibilities include, answering a high volume of incoming calls in a timely and courteous manner, composing correspondence, department organization, distribute department documents, greet clients, ensure that all filing systems are maintained according to standard operating procedure, weekly department cover forecast among other responsibilities as determined by the Director of Conference Services. The position covers catering administrative support as necessary. This customer contact position requires ability to multitask while consistently providing exceptional service.
High school graduate or equivalent preferred, Additional training and education is highly desirable; requires two or more years of clerical experience in a Resort/Hotel Catering and/or Sales Hotel environment; capable of accurately typing fifty-five WPM; experience with MS Office applications and Outlook required; knowledge of Hotel policies, practices, and procedures, experience with Delphi, Opera, and other hotel-specific computer programs preferred, but not required; ability to work flexible schedule to include weekends and holidays