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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Reservations Travel Consultant

full time

Book reservations and provide exceptional customer services through telephone calls and emails. Focused on the reservation selling effort for rooms and packages to identify and fulfill guests’ needs, whilst following selling standard guidelines. Must have a welcoming personality, enjoy working with people, and possess persuasive selling skills to overcome obstacles. Applicant must be detail oriented and self-motivated, able to organize and prioritize their own work. Must be able to follow direction and adapt to change quickly.

Previous Hotel related experience desired.

Full Time, Flex to work schedule. Weekends and holidays required.

Turf Equipment Technician

full time

The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

Bagroom/Range Attendant

seasonal

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Activities Coordinator

full time

As an Activities Coordinator, you would be responsible for coordinating, promoting, publicizing and facilitating activities and programs in the Resort’s continuing effort to deliver “Championship” guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: implementing adult, teens and children’s activity programs including, but not limited to, crafts, bingo, movie night, treasure hunts, hiking and any other activity that enhances the members/guests vacation experience, receptionist duties including, but not limited to, answering telephones, taking and relaying messages, processing and recording financial transactions, stocking and maintaining supplies, as needed Maintain cleanliness of work area in accordance with federal, state, local and company standards.    Must be able to work a flexible schedule including Weekends and Holidays.

Vacation Rental Coordinator

full time

The Vacation Rental Coordinator at PGA National Resort & Spa performs all administrative duties consisting of but not limited to soliciting business for Home Rental Owners and potential renters, processing contracts and lease agreements, and responsible for maintaining accurate program information files and excel sheets. This position must present a positive image and attitude with strong interpersonal skills to interact with fellow associates, homeowners, and rental guests. Strong communication and customer service skills are mandatory for this role. The ability to multitask and meet project deadlines is critical for success. Maintaining accurate and organized records regarding each property, homeowner, renters, potential homeowners and rental leads, lease applications, individual property inventories and photographs, warranties, group maintenance contracts with records of repairs, insurance records, guest complaints, and owner reservations are all required.

Requirements:  College degree is preferred with at least 2 years’ experience within a property management, hotel, or resort environment.  The position requires physical mobility for various activities involved from time on the computer and phone, to actively escorting guests to home rental locations, and meeting with home owner leads. Organizing data is critical for effective follow up and maintaining historical records. Flexible schedule must be willing to work weekends and holidays, along with morning, mid and evening shifts.  Proficient working knowledge of all basic computer programs including Microsoft Office, Excel, Access, Publisher, and Internet.  Familiar with web design and on-line marketing strategies.

Line Cooks Bar 91, Palm Terrace, & Members Club

full time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. Full time & Seasonal positions available

 

Spa Front Desk Supervisor

full time

The Spa supervisor should have great managerial skills and be able to follow, support and enforce the facility's policies and procedures. This position is aimed towards the individual who has some supervisory or management experience. Being a spa supervisor means having the ability to sell concepts and ideas to peers, management, employees and having a "can-do" attitude. Also, a spa supervisor must possess the ability to solve practical problems and deal with a variety of different situations at one time.  The main duties of a spa supervisor are to assist the spa manager to oversee and supervise all appointments and desk activities that may occur at the spa. This person will also report to the Director of Rooms in addition to the Spa Manager.

A minimum 3 years spa supervisor capacity or equivalent is required for this position. The spa supervisor must have a solid knowledge of Spa Operations, Spa software, and have strong marketing skills. The Spa Supervisor will oversee the Spa software program, all membership programs, and any changes to the software and assure all front desk staff are trained in such. The Spa Supervisor should have knowledge of labor laws, be proficient in Microsoft word, and excel, publisher and power point. The Spa Supervisor must be able to make correct cash change, and conduct normal sales transactions. Good written and verbal communication skills, as well as strong customer service skills are required for this position.

Banquet Set Up Attendant

part time

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

Food Server Assistant

seasonal

PGA National Resort & Spa is seeking friendly and engaging individuals with a thorough knowledge of menu and Five Star service standards.  The ability to render quick, efficient service while paying close attention to detail is required.  The Food Server Assistant is responsible primarily for assisting the Food Server in serving the guest. This person will work in a team-oriented, high-volume, fast-paced environment to provide a “Championship” Guest Experience. Must have good communication skills as well as the ability to lift, pull and push moderate weight.

Members Club Servers

seasonal

Currently we are seeking Lunch and Dinner Servers.

Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette.  We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Barback Attendant

part time

The Barback Attendant is responsible primarily for ensuring the bars are fully stocked. This person will also act as food runner and assist bar staff with various duties, as needed. This person must have good communication skills as well as the ability to lift a moderate amount of weight. This is a fast paced position that will involve constant customer interaction.  

Health & Racquet Front Desk Receptionist

seasonal

As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments, and personal training for members, guest, and non-members. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you!  If you are energized by working with people, are outgoing and enthusiastic, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred.

Banquet Cook

seasonal

As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability.  Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.

Server Ironwood Steak & Seafood

part time

The Fine Dining Server for the Ironwood Steak & Seafood is responsible for ensuring that all of the PGA National Resort and Spa members and guests have the highest quality food and beverage dining experience possible.  The Server follows the brand standards from the beginning of the service cycle through the entire dining process.  He/She exhibits strong menu and beverage/wine knowledge is professional and gracious while enhancing the dining experience through outstanding service skills by delivering a “Championship Experience”

Banquet Servers On-Call

part time

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  Prior banquet experience and open availability is a must!

Front Desk Agent

full time

The Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.   Some desired qualifications of the Front Desk Agent position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.  Must be able to work a flexible schedule including Weekends and Holidays.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Food Runner-AM/PM

part time

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.   Prior experience in a dining establishment is highly desired.

Assistant Superintendent (Palmer Golf Course)

full time

The Superintendent of Golf will oversee the management of all the golf course maintenance and services.  The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest.  All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.

Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.

Operations Analyst

full time

The Operations Analyst position applies principles of finance and accounting to analyze past, present, and future financial operations with estimates of revenues and expenditures to assist in preparation of company budgets and financial statements.  This individual will monitor all operational elements to identify opportunities to increase revenue capture, decrease operational expenses, and verify all controls, systems, processes, & procedures are in place and being followed.  This position will be required to report weekly to CFO and Managing Director with suggestions to improve operational efficiencies, controls, and processes.  Must have strong leadership and organizational skills with the ability to work within a diverse work force; must be highly skilled in multi-tasking and meeting deadlines; a self-starter that is highly motivated with a can do attitude; must be able to maximize business profitability through analyzing data; excellent modeling and data/database manipulation skills required; very high level of proficiency in Microsoft Excel required (VLOOKUP, conditional formatting/formulas, pivot tables, macros, and more); Hotel/Resort experience preferred, but not necessary; Bachelor's degree in accounting, finance, or related field preferred.  Software knowledge preferred:  Micros Opera PMS, Micros 9700 POS (EMC), Micros Net Vu Point, Birchstreet and Unifocus/Watson Labor Management System

Banquet Captain

full time

The Banquet Captain will be responsible for coordinating the execution of our catered events.  The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. You will be responsible for motivating and leading our team of banquet servers and bartenders to ensure our members and guests expectations are exceeded by delivering “Championship” service.  Must be service oriented and have an excellent knowledge of banquet operations.  Hotel or Club background preferred.  Scheduling flexibility to meet operational needs, hours may be extended or irregular to include nights, weekends and holidays.

 

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Ironwood Steak & Seafood Restaurant General Manager

full time

PGA National Resort & Spa is looking for leaders who are upbeat, energetic and dedicated to “Championship” guest satisfaction.  We have an exciting opportunity available for a General Manager of the Ironwood Steak & Seafood Restaurant.  The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer.  You will oversee the day to day PM operations monitoring all guest service standards improving product and service as well as increase volumes and profits.  Must have 3-5 years of General Manager experience in an upscale casual dining or fine dining environment; previous experience managing a steakhouse is strongly preferred; strong wine pairing skills; outstanding leadership skills, with the ability to effectively communicate, train and develop your team.

Health & Racquet Housekeeping Attendant

full time

The Health & Racquet Club at PGA National Resort & Spa is seeking a Housekeeping Attendant who is responsible for providing cleaning services to the club and a clean and safe environment for all while they are using the club. The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player. Requires a passionate, friendly, energetic, positive attitude, focused and driven Housekeeping Attendant.

Security Agent

part time

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contactEMSor administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security; two or three years of previous security, military or law enforcement experience is required.

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Social Media Marketing Coordinator

full time

The Social Media Marketing Coordinator will employ internal business units to ensure that hotel initiatives include social tags; engage our key audiences and help to attract new customers.  He or she will help create and execute a focused and penetrating social media marketing strategy that makes use  of traditional and emerging social media channels and will also be a critical contributor to extending the reach of the company with key constituents, including employees and guests.  As a Marketing Coordinator, responsibilities include assisting and helping to develop, plan and execute marketing strategies; work in conjunction with Sales & Marketing; Catering; Public Relations and with all major business units within the Resort.  Strong writing skills, Excel, PowerPoint and the ability to multi task are required.  Must actively participate in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc; have an understanding of popular social networks – design, functionality, users; proficiency in social listening tools; basic knowledge of HTML and Photoshop and/or Adobe Illustrator highly preferred.

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