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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Concessions Cart Attendant

part time

Practices assertive hospitality while providing excellent customer service to the golfers, members, and guests.  Drives concession golf cart around golf courses in a safe and courteous manner and sells products to the golfers.   Responsible for keeping the hospitality cart clean, organized and properly stocked with fresh food and cold beverages.   Must be organized, willing to work outdoors, basic knowledge of food and beverage operations, plus good math skills to ensure proper recording of all purchases.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Reservations Travel Consultant

full time

Book reservations and provide exceptional customer services through telephone calls and emails. Focused on the reservation selling effort for rooms and packages to identify and fulfill guests’ needs, whilst following selling standard guidelines. Must have a welcoming personality, enjoy working with people, and possess persuasive selling skills to overcome obstacles. Applicant must be detail oriented and self-motivated, able to organize and prioritize their own work. Must be able to follow direction and adapt to change quickly.

Previous Hotel related experience desired.

Full Time, Flex to work schedule. Weekends and holidays required.

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Front Desk Agent

full time

The Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.   Some desired qualifications of the Front Desk Agent position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.  Must be able to work a flexible schedule including Weekends and Holidays.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Spa Locker Room Attendant

full time

Spa Attendants are the liaison between spa treatments and amenities.  This individual is primarily responsible for cleanliness and sanitation of guest lockers, relaxation areas, and treatment rooms.  This includes the distribution of linens and the maintenance of toiletries in locker room vanities.  Spa Attendants add to the guest experience by hosting and fostering an atmosphere of calm and relaxing/fun environment for members/ guests in the Resorts continuing effort to deliver “Championship” guest service and financial profitability.  You must have a true desire to satisfy the needs of others in a fast paced environment and be able to work a flexible schedule including Weekends and Holidays.

Spa Front Desk Receptionist/Reservations

full time

PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist/Reservations at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail.  The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.

 

Golf Course Assistant Superintendent (Fazio)

full time

The Superintendent of Golf will oversee the management of all the golf course maintenance and services.  The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest.  All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.

Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Bell Staff

full time

Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities.  Responsible for attending to immediate needs of each guest upon arrival.  Ensure follow through on each guests request throughout their stay. Must have customer service experience.

Security Agent

full time

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contactEMSor administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security; two or three years of previous security, military or law enforcement experience is required.

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Stewarding Supervisor

full time

The Stewarding Supervisor will coordinate and direct all work assignments, hands on, in the Stewarding Department and ensure that organization, sanitation and cost of operation is consistent with the overall food and beverage goals and objectives. He/She will be responsible for the supervision, scheduling and training of all employees when necessary. Ensure ware washers are consistent in total dish washing operations by meeting departmental standards. Coordinate with banquet runners to ensure that all set up sheets are completed and delivered in a timely manner. Ensure that employees have all the necessary tools to complete work assignments; monitor and coordinate the day to day set ups of china, glassware, and silverware items to all banquet functions and outlets and ensure they are properly completed and delivered, responsible for chemical supply control and inventory and for china, glassware, and silverware items breakage and loss awareness and control.

Requirements: High school or equivalent education required; able to speak, read, write and understand the primary language(s) used in the workplace; requires good communication skills, both verbal and written; must possess basic computer skills; knowledge of chemicals, sanitation and ware washing techniques and procedures;  possess strong motivational skills; Full Time, Flex to work schedule, weekends and holidays required.

Director of Northeast Sales

full time

PGA National Resort & Spa, located in Palm Beach Gardens,Florida is searching for an experienced Manager of Northeast Sales, who will represent in the development of the northeast market segment and new customer relationships while maintaining existing relationships with assigned accounts and consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.  

Qualified individual will have 5+ years previous experience with selling group rooms within hotel sales in the Northeast Market with established contacts.

Strong Telemarketing skills required

Experienced user of LinkedIn required

Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, andDelphiexperience a plus

 

Health & Racquet Membership Sales Manager

full time

PGA National Resort & Spa currently has an opportunity for a Health & Racquet Membership Sales Manager to join our team. This individual will have the responsibility and accountability for the development, deployment and implementation of the Health and Racquet Club’s marketing and sales objectives, programs, market research, budgets, promotion and public relations as approved and directed by the Membership Director. He/She will be responsible for assisting in the execution of the overall Membership Department’s sales and marketing plan to ensure the Club achieves and maintains membership goals.  Interaction with the members and assisting with member events is necessary. The ideal candidate will be a seasoned Membership Sales person with an Associates Degree (A.A.) or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. 2 years office experience required.  Responsible to represent the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective members.

Shampoo/Hair Assistant

full time

As a shampoo assistant you will set the stage for an inviting and pampering Salon experience! Must have a passion for people!  Exceptional customer service skills and outgoing personality.

Kids Club Summer Counselor

seasonal

Are you Friendly, Energetic, Dependable and do you love having fun and a positive impact on kids; if you answered “yes” then PGA National Resort & Spa might be the ideal place for you.  We are looking for outstanding staff who will provide encouragement, support, and a thriving environment for all of our Kids Club participants.  Our staff members are an integral part of making the summer kids club a success and ensuring the members/guest needs are satisfied.  We will provide a variety of activity through various components including: games, crafts, creative challenges, athletic individual and team play and new experiences.

Director of Group Sales

full time

The Director of Group Sales provides day to day leadership to a team of on-property sales associates and pulls through a number of above-property sales channels (e.g., Area Sales, Group Sales within the Sales Office and Catering Sales) in order to achieve the resort’s sales objectives, booking goals and property revenues. Develops strategic working relationships with leaders of these sales channels in order to proactively position and drive sales to the property. Interfaces with the Marketing team to review collateral and execute the property’s marketing plan. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of PGA National Resort & Spa target customer profile and property employees and provides a return on investment to the owner.

 

Education & Experience: Bachelor's Degree (four year college or university). Minimum of 5 year’s experience and track record in hotel sales. Strong selling, negotiating & closing skills. Excellent ability to conduct group presentations, written and oral. Demonstrated ability to be creative to develop strategies that will drive revenue. Strong business planning, account planning and budget management skills. Ability to manage multiple priorities and reprioritize to ensure weekly prospecting & outside sales calls goals are met or exceeded. Knowledge of Hotel Computer Systems, including Delphi Sales Management Systems. Knowledge of Microsoft Office Suite and very experienced on Knowland Insight program. Involvement in Hotel Sales Organizations and Associations

Director of IT

full time

The Director of IT’s primary function will be to ensure that the Resort’s technology assets are functioning efficiently, effectively and are properly protected through the daily management of the IT Department and all of its resources.  In addition, the Director of IT will accomplish the responsibilities as outlined below:

The Director of IT will be responsible for coordinating end-user support including administration, security, installation, configuration, and troubleshooting of hardware and software.   This will include developing and maintaining documentation for operation of the computer systems and software licensing.  In addition the Director of IT will be expected to make recommendations for improvements and enhancements to existing systems. The Director of IT will also work on assigned projects related to property systems, hardware and software vendors.  The Director of IT will be actively involved in budgeting and planning support for guest and group technology issues in all public space, guest and meeting rooms required.

The Director of IT will be available to provide after-hours error resolution for property systems as needed.  This will include being on call for after hour issue resolution.

Job Requirements:  Associate of Arts Degree in Information Technology or equivalent levels of certification and/or demonstrated on-the-job skills required.

Certification in MCP, MCSA, MCSE, MCSD, A+, or systems currently used at property preferred.

Experience with Microsoft software required; Opera preferred

Experience in a networked computer environment.

Excellent oral and written communications skills required.

Strong analytical and problem-solving skills

Knowledge of wireless (Wi-Fi) systems

Two years previous Hotel or Resort experience desired.

Must be able to work flexible days/hours –on-call duty is required.

 

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