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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Bagroom/Range Attendant

seasonal

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Line Cooks

part time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

 

Banquet Set Up Attendant

part time

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

Cafe Attendant Cafe Pronto

seasonal

With a friendly, upbeat and positive attitude, the Cafe Attendant at Café Pronto provides Food and Beverage orders to guests while ensuring product and “Championship” service are a surprise and delight.  High School Graduate or equivalent required; previous customer service experience in a food and beverage environment preferred, excellent customer service skills, energetic, enthusiastic, dependable, punctual and the ability to work weekdays, evening and weekends.

Members Club Servers

seasonal

Currently we are seeking Lunch and Dinner Servers.

Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette.  We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Housekeeping Floor, Cottage, Villa Supervisor

full time

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

Required:

At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

Server Ironwood Steak & Seafood

part time

The Fine Dining Server for the Ironwood Steak & Seafood is responsible for ensuring that all of the PGA National Resort and Spa members and guests have the highest quality food and beverage dining experience possible.  The Server follows the brand standards from the beginning of the service cycle through the entire dining process.  He/She exhibits strong menu and beverage/wine knowledge is professional and gracious while enhancing the dining experience through outstanding service skills by delivering a “Championship Experience”

Banquet Servers On-Call

seasonal

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  Prior banquet experience and open availability is a must!

Director of Engineering

full time

As Director of Engineering, you will empower your team to achieve exceptional standards, and develop preventative maintenance and resource management programs that ensure a safe and welcoming Resort for Members/Guest and Visitors.

Qualifications:

Previous leadership experience as a Chief Engineer or similar required, minimum 5-10 years’ experience in facilities management in luxury hotel; Computer literate in Microsoft Window applications required; Engineering degree/diploma or related discipline preferred; Proven ability to handle multiple complex projects with a focus on results; Excellent communication and organizational skills; Strong interpersonal and problem solving abilities; Highly responsible & reliable with exceptional attention to detail; Ability to work cohesively as part of a team; Ability to focus attention on member/guest needs, remaining calm and courteous at all times; Work in a dynamic and constantly changing environment

Front Desk Agent

seasonal

The Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.   Some desired qualifications of the Front Desk Agent position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.  Must be able to work a flexible schedule including Weekends and Holidays.

Golf Reservations

full time

As a member of the Golf Operations team, the Golf Reservations Agent must be energetic, friendly and well-spoken.  Primary responsibilities are to book golf tee times and billing information.  The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player. The knowledge of the game of golf and the rules that apply is preferred; requires strong organizational skills and must be able to work independently.  Must be willing to work a variety of day and weekend shifts.

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Bell Staff

full time

Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities.  Responsible for attending to immediate needs of each guest upon arrival.  Ensure follow through on each guests request throughout their stay. Must have customer service experience. Overnight Schedule 11PM-7AM

Director of Northeast Sales

full time

PGA National Resort & Spa, located in Palm Beach Gardens,Florida is searching for an experienced Manager of Northeast Sales, who will represent in the development of the northeast market segment and new customer relationships while maintaining existing relationships with assigned accounts and consistently striving to maximize revenue in rooms, public space, food and beverage and ancillary products and services.  

Qualified individual will have 5+ years previous experience with selling group rooms within hotel sales in the Northeast Market with established contacts.

Strong Telemarketing skills required

Experienced user of LinkedIn required

Proficiency in the use and operation of computer systems with the ability to navigate efficiently through Word, Excel, Access, Outlook, andDelphiexperience a plus

 

Food & Beverage Manager

full time

The Food & Beverage Manager with PGA National Resort & Spa is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlet (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service.                                                                                            

The Food & Beverage Manager’s Responsibilities:

Supports and Manages the Resorts Outlets while working closely with the General Manager of Ironwood Steak and Seafood, Director of Food and Beverage, as well as, the other resort departments

Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, strong food and beverage knowledge which should include wine, spirits and beer.  Full Time Management Position that requires full flexibility, ability to work weekends, holidays and a varied schedule.  Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)

Resort Reservations Sales Consultant

full time

Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.

Qualifications

High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.

Room Service Cashier

full time

The In-Room Dining Cashier will be the primary point-of-contact for our guests who wish to experience an exemplary in-room meal or beverage experience. This person will close checks to the correct account and ensure servers have all the information they need to deliver orders efficiently and correctly. The In-Room Dining Cashier also facilitates amenity deliveries, calls back guests to ensure every aspect of their order was delivered to their satisfaction and does whatever it takes to ensure timely and accurate service. 

Qualifications:

Ability and willingness to work a varied work schedule including nights, holidays and weekends; Ability to communicate clearly with guests and co-workers in English both verbally and in writing; Working knowledge of computers and telephone systems; Previous customer service experience preferred; Previous cashiering experience preferred; Knowledge of Micros point-of-sale technology preferred 

Members Club Captain

seasonal

To serve Food and Beverages to our members in a friendly, professional and courteous manner. Oversees and assists with full restaurant operations and directly participates in the service of meals and beverages to members. Directly supervises employees in Restaurant. Carries out supervisory responsibilities, in accordance with the organization’s policies and applicable laws. Responsibilities include assisting management team with training, planning assigning and directing work.

QUALIFICATIONS:

High school diploma or equivalent; Wine Knowledge; Must have organizational and time management skills; One-year restaurant (food & beverage) experience; high level of professionalism; Pleasant personality; Excellent communication skills; Able to work well with others – Teamwork!

Managing Director

full time

The prestigious PGA National Resort & Spa, located in Palm Beach Gardens, Florida, is searching for a Managing Director.

This leadership position is responsible for the overall delivery of Championship Service at the same time focusing on achieving hotel profitability through cost control, revenue generation, guest satisfaction and managing and developing hotel professionals, while upholding the integrity of the hotel.

Hotel Description:  Fresh off its comprehensive $125 million revitalization, PGA National Resort & Spa is a world-class golf, spa, vacation and meetings destination. The South Florida locale offers 90 holes of championship golf on five courses, including the famed Champion Course, home to the popular PGA TOUR Honda Classic and past host of the Ryder Cup, PGA Championship and several Senior PGA Championships. PGA National hosted the 23rd season of Golf Channel’s “Big Break” in early 2015.

Basic Qualifications:

10 years progressive experience in a multi golf resort & spa / hotel or a related field; OR a 4-year college degree and at least 5 to 10 years of related experience; OR a 2-year college degree and at least 10 to 15 years of related experience.

Preferred Qualifications:

Possess strong financial expertise; effectively communicate both verbally and written, with all levels in an attentive, friendly, courteous and service oriented manner; approach all encounters with guests, members and staff in an attentive, courteous, friendly manner; must be effective at listening to, understanding, and clarifying concerns; strong ability to multi-task and meet deadlines regularly; successful experience in various hotel operations; must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary; must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives

 

VP of Finance

full time

The prestigious PGA National Resort & Spa, located in Palm Beach Gardens, Florida, is searching for a Vice President of Finance.   The VP of Finance is responsible for managing the finances, developing and suggesting plans to increase the profitability, while upholding the integrity of the resort.  This position reports to the Managing Director as well as the Ownership Group.

ESSENTIAL SKILLS:

Ability to understand complex business operations and develop appropriate policies and procedures; Ability to effectively communicate with executive committee peers as well as managers throughout Resort; Ability to provide financial guidance and mentorship for Resort; Any combination of education, experience and training that provides the required knowledge, skills and abilities; Minimum 10 years accounting experience required; An Accounting Degree or equivalent work experience; Excellent understanding of computer systems and procedures.

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