Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals
Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to email@example.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.
Applications will be accepted for current openings.
For all questions, please call (561) 227-2547.
Host/Hostess Ironwood Steak & Seafood & Members Clubpart time
The primary duties and responsibilities of the host/hostess at the is to provide exemplary service “PGA Championship Experience” by coordinating the guests dining experience. This includes answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation. Every guest should leave the restaurant having had his or her expectations met or exceeded every time. The host/hostess is the face of the restaurant. They are the first and last person our guests will see when they join us for a dining experience. One year of serving or related experience in a full-service restaurant and must be able to work a flexible schedule including Weekends and Holidays.
Concessions Cart Attendantpart time
Practices assertive hospitality while providing excellent customer service to the golfers, members, and guests. Drives concession golf cart around golf courses in a safe and courteous manner and sells products to the golfers. Responsible for keeping the hospitality cart clean, organized and properly stocked with fresh food and cold beverages. Must be organized, willing to work outdoors, basic knowledge of food and beverage operations, plus good math skills to ensure proper recording of all purchases. Able to work a flexible schedule, including weekends and holidays, candidates can apply in person.
Golf Course Turf Equipment Mechanicfull time
The turf equipment mechanic will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment. High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.
Bagroom/Range Attendantfull time
Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.
Line Cookspart time
We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers. The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability. In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events. You will have the opportunity to work with an energetic staff in an educational kitchen environment. Must be able to work a flexible schedule including Weekends and Holidays.
Banquet Set Up Attendantpart time
Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.
Pro Shop Attendantpart time
The entry level position of Pro Shop Attendant will allow a great opportunity to gain knowledge in all facets of the golf industry; a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills is a must. Will assist with the member and resort check-in, starting times and merchandising. May also have the opportunity to assist with tournament operations and group member functions. The ideal candidate must be friendly, energetic and available to assist members and resort guests with any and all their needs. Knowledge about the game of golf preferred.
Members Club Serversseasonal
Currently we are seeking Lunch and Dinner Servers.
Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette. We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus
Housekeeping Room Attendantfull time
We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment. This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards. Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift. Able to work a flexible schedule, including weekends and holidays, candidates can apply in person.
Housekeeping Floor, Cottage, Villa Supervisorfull time
Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.
At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.
Sports & Racquet Front Desk Tennis Receptionistpart time
As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments for tennis and personal training sessions for members, guests, and non-members. This position is involved with a point of sale system for tennis and fitness merchandise including shoes, fitness/tennis wear, and tennis racquets with their accessories. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you! If you are energized by working with people, are outgoing and enthusiastic, friendly with a big smile, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred. Knowledge of Tennis a must.
Banquet Cookfull time
As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability. Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.
Starter Marshalpart time
Perform duties as both a Starter and Marshal to ensure a quality experience for members and guests playing golf; enforce rules and policies, coordinate play off the first tee, monitor pace of play, and assist with golf facilities and equipment.
Banquet Servers On-Callseasonal
PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.
High School Diploma or equivalent is required with two years hotel banquet food and beverage experience. You must be of legal age and TIPS trained to serve alcoholic beverages. Clear, effective communication in written and verbal English is required. The ability to accurately count cash and efficiently process transactions using company systems is expected. This position requires the ability to lift and carry up to 20 pounds.
Catering Sales Managerfull time
The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.
Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.
Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must; experience with Delphi system or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.
Ability to travel when needed although limited.
Night Auditor Overnight Front Desk Agentfull time
The Night Auditor Overnight Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services. Additional responsibilities of the Night Auditor Overnight Front Desk Agent is to accurately balance the Resort’s operating transactions. Some desired qualifications of the position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.
Strong customer service skills needed for this position; High school diploma or equivalent required; prior hotel/resort experience preferred; computer skills required; knowledge of accounting principle; must be able to work a flexible schedule including Weekends and Holidays.
We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.
Reservations Group Coordinatorfull time
We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as Reservations Group Coordinator. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, attendance at pre-convention meetings, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact.
Qualified candidates will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment; high school diploma or equivalent education required; One to two years’ experience in customer service; prior hotel experience preferred, preferably in Front Office or Reservations; experience with hotel PMS/Delphi systems a plus; command of the English language both written and verbal, bilingual English/Spanish is a plus.
Food Runner-AM/PMpart time
The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner. Prior experience in a dining establishment is highly desired.
Spa Women's Locker Room Attendantfull time
Spa Attendants are the liaison between spa treatments and amenities. This individual is primarily responsible for cleanliness and sanitation of guest lockers, relaxation areas, and treatment rooms. This includes the distribution of linens and the maintenance of toiletries in locker room vanities. Spa Attendants add to the guest experience by hosting and fostering an atmosphere of calm and relaxing/fun environment for members/ guests in the Resorts continuing effort to deliver “Championship” guest service and financial profitability. You must have a true desire to satisfy the needs of others in a fast paced environment and be able to work a flexible schedule including Weekends and Holidays.
Conference Services Managerfull time
The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills. The position reports to the Director of Conference Services.
Must have a minimum of 3-5 years’ experience in catering sales, or conference services, preferably in a convention Resort/Hotel
Flexible work hours to include weekend and holidays; Associates Degree or Bachelor’s in Hospitality or Business field a plus; excellent communication skills in all aspects: verbal, written and non-verbal; strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook.
Splash Retail Sales Attendantpart time
The Splash Retail Sales Attendant will work closely with all of the resort departments to gain knowledge in all facets of the resort/golf industry but particularly with the Retail Shops to ensure we provide a diligent yet charismatic first impression as we greet and assist our guests during their retail experience. The candidate must have a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills.
Minimum of 2 years customer service experience is required in a luxury environment. Candidates must have strong communication skills, exceptional attention to detail, be self-motivated, have the ability to suggest upsell retail items effectively, and be dependable. Must be willing to work in other stores if needed. Previous retail/selling experience preferred. High school diploma or equivalent required. Excellent Hospitality skills.
Accounts Receivable Clerkfull time
As an Accounts Receivable Clerk, you would be responsible for responding to guest inquiries and request, resolving guest billing disputes in the Resort’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards plus any other duties as assigned by management or supervisors: Ensure that all billings go out in a timely manner with supporting backup for all charges; audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy to ensure proper application of charges and that the credit limit is not exceeded; work closely with Sales Department, Catering & Conference Services, Front Office Manager and Front Office personnel to service all group billing requirements; attend pre and post function and sales meetings where billing arrangements are involved
At a minimum, two years prior experience in a resort/ hotel accounts receivable or collections, Knowledge of collection and credit reporting procedures, Proficiency in computer software applications to include: Opera, Micros Systems and Delphi preferred, All Windows based Accounting systems, Strong level of proficiency in Excel, Strong organization and maintenance skills, Effective management, leadership, organizational and communication skills, Strong team player, enthusiastic to learn and accomplish the Finance Department & PGA National Resort & Spa overall goals.
Responsible for providing prompt, efficient, courteous, professional food and beverage service. Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Bell Stafffull time
Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities. Responsible for attending to immediate needs of each guest upon arrival. Ensure follow through on each guests request throughout their stay. Must have customer service experience.
Stewarding Supervisorfull time
The Stewarding Supervisor will coordinate and direct all work assignments, hands on, in the Stewarding Department and ensure that organization, sanitation and cost of operation is consistent with the overall food and beverage goals and objectives. He/She will be responsible for the supervision, scheduling and training of all employees when necessary. Ensure ware washers are consistent in total dish washing operations by meeting departmental standards. Coordinate with banquet runners to ensure that all set up sheets are completed and delivered in a timely manner. Ensure that employees have all the necessary tools to complete work assignments; monitor and coordinate the day to day set ups of china, glassware, and silverware items to all banquet functions and outlets and ensure they are properly completed and delivered, responsible for chemical supply control and inventory and for china, glassware, and silverware items breakage and loss awareness and control.
Requirements: High school or equivalent education required; able to speak, read, write and understand the primary language(s) used in the workplace; requires good communication skills, both verbal and written; must possess basic computer skills; knowledge of chemicals, sanitation and ware washing techniques and procedures; possess strong motivational skills; Full Time, Flex to work schedule, weekends and holidays required.
Food & Beverage Outlet Managerfull time
The Food & Beverage Manager with PGA National Resort & Spa is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlet (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service.
The Food & Beverage Manager’s Responsibilities:
Supports and Manages the Resorts Outlets while working closely with the General Manager of Ironwood Steak and Seafood, Director of Food and Beverage, as well as, the other resort departments
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, strong food and beverage knowledge which should include wine, spirits and beer. Full Time Management Position that requires full flexibility, ability to work weekends, holidays and a varied schedule. Must be proficient in general computer knowledge, including a working knowledge of point of sale systems (Micros)
Resort Reservations Sales Consultantfull time
Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.
High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.
Pool Attendantpart time
As a Pool Attendant, you ensure our members/guests enjoy an optimal experience while utilizing the pool facilities; you would be responsible for providing excellent customer service to our members/guests while facilitating and maintaining consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area. We are looking for people that take pride in their work and enjoy being part of a team.
Requirements: 6 months minimum customer service experience; ability to work a flexible schedule, including nights and weekends; ability to bend, stoop, walk and lift/push/pull up to 50lbs; must be detail oriented, have high standards and able to work independently; previous experience working in a similar resort setting preferred
Bartender (Wave & IBar)full time
The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner. Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times. Previous bartending experience required. A working knowledge of bar related beverages, spirits, wine and beer. A working knowledge of the most common cocktails, mixed drinks and specialty drinks.
Golf Course Irrigation Technicianfull time
The Irrigation Technician, under the Golf Course Superintendent or Assistant Golf Course Superintendent, is responsible for the programming, operation and maintenance of the golf course irrigation system(s). The irrigation specialist is required to report any irregularities in course turf quality to the superintendent or assistant superintendent.
2 to 3 years’ experience in irrigation industry required; working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers, and working knowledge of various types of pumps and pumping system; understanding of agronomy, turf grass science and the rules of golf; knowledge of tools, methods and materials used in grounds and landscape area maintenance work; ability to follow oral and written directions; possession of a valid driver’s license.
Laundry Managerfull time
It is the primary responsibility of the Laundry Manager to oversee the daily operations of the Laundry department. The Manager also oversees the overall maintenance and upkeep of all laundry machinery and equipment. All duties are to be performed in accordance with property and Resorts policies, practices and procedures. Supervises, trains and coordinates the activities of all Laundry personnel; inspects work performed to ensure it meets specifications and established standards; takes corrective action as appropriate. Works with external vendors to ensure all chemicals and formula are pumped correctly and meet expectations. Checks and maintains all machinery and equipment to ensure that it is in working order. Oversees linen inventory and monitor par stocks. Approves various administrative tasks and requests, including work schedules and time-off, performance feedback, and makes recommendations for disciplinary action. Performs other job related duties as assigned.
Resort/Hotel experience; High school diploma or equivalent; Minimum of 3 years' experience in a managerial role; Minimum of 2 years' experience as Laundry Manager; Strong knowledge of Microsoft office products; Good organizational skills; Excellent English communication (verbal & written); Excellent knowledge of housekeeping chemicals; Trained and proficient in handling machinery; Responsible for Stock and inventories; Linen and fabric knowledge
Member Billing Clerkfull time
The Member Billing clerk position is accountable for creating invoices and credit memos, issuing them to Members by all necessary means, and updating customer files. Principal Accountabilities: Issue invoices to Members; Issue monthly Member statements; Update Member files with issued invoices; Process credit memos; Update the Members master file with contact information. The position reports to the Accounting Members Billing Manager
3 years of general accounting experience; must be detailed oriented; exceptional customer service and service recovery skills; proficient in all Microsoft programs (Word, Excel and Outlook)
Engineering Electricianfull time
As an Engineering Electrician at PGA National Resort & Spa you will be required to install, maintain, modify and repair all electrical distributions systems and associated electrical equipment; remain in compliance with current National Electric Code; inspect and test components of electrical systems, including transformers, transfer switches and switch gears; run computer cables, connect computer jacks, plugs and test for adequate operation; utilize blueprints, wiring diagrams and manufacturer’s installation manuals to complete assigned projects; be able to run the building mechanical in the absence of a supervisor plus any other duties as assigned by management or supervisor to ensure that the outstanding quality of service provided to the members/guest/employees is achieved, according to the Resorts business objectives, even out of normal office hours.
The ideal candidate for the position of Engineering Electrician has electrical, mechanical qualifications and experience in Plumbing; Bachelor’s degree in electrical/mechanical engineering; 2-3 years resort/hotel electrician experience preferred; Able to work a flexible schedule, including weekends and holidays
Accounts Payable Clerkfull time
The Accounts Payable Clerk will process payments of hotel bills after verifying that all documents are accurate as to items, price, extensions and proper receiving and approval by the department head, VP of Finance and management were obtained. Reconcile daily statements and month-end balancing of payables.
At a minimum, two years prior experience in a resort/ hotel accounts payable preferred; proficiency in computer software applications to include: Opera, Micros Systems and Delphi preferred; all Windows based Accounting systems, proficient with Microsoft applications, particularly Microsoft Excel; Strong organizational and maintenance skills; Strong team player, enthusiastic to learn and accomplish the Finance Department & PGA National Resort & Spa overall goals.
I Style Retail Sales Attendantfull time
The Retail Sales Attendant is a key person in the overall success of I STyle. This person must have a warm and welcoming personality that can build relationships with our members, guests and staff. They must have the skills for merchandise display and handling many personalized orders. Some additional key responsibilities selling, managing the inventory, invoicing, paperwork and overall support of I Style sales.
High school diploma or GED, plus 1 year relevant experience of an equivalent combination of training, experience, and/or education; cash handling skills; ability to organize and multi-task effectively; must be revenue driven; exceptional interpersonal and communication skills; computer literate in Microsoft Window applications and/or Point of Sales System required; must demonstrate a high level of enthusiasm, energy and thrive working in a dynamic sales environment; must be willing to work in other stores if needed; ability to maintain a flexible work schedule including holiday, evenings and weekends