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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Choose one of three ways to apply for an open position posted below :

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Catering / Conference Services Administrative Assistant

FULL TIME

The Catering / Conference Services Administrative Assistant will be responsible for the efficient running of the department in line with PGA National Resort and Spa’s standards, whilst meeting employee, guest and owner expectations. The Catering / Conference Services Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed. This position is responsible for providing administrative support to a team of Catering / Conference Services Managers. This person should demonstrate exceptional customer service and problem solving skills. The ideal candidate has a friendly demeanor, computer and technology literate, excellent organizational skills, the ability to multi-task and re-prioritize, and to complete daily tasks in a high paced environment. The Catering / Conference Services Administrative Assistant will be responsible for assisting the Catering / Conference Services Managers with all administrative tasks to include but not limited to: taking leads, preparing and sending proposals, preparing resumes and BEOs, diagrams, assisting with site visits, etc. Additional administrative tasks will include but not be limited to: daily reports, weekly financial reports, purchase orders, etc.

QUALIFICATIONS
Qualifications: • Computer skills required: Delphi, Word, Excel, PowerPoint, Outlook, Meeting Matrix (or Room Viewer/Social Tables), V1 (or Opera), Infogenesis • 1 year in Hotel Catering Administrative position • Thorough knowledge of Hotel Food & Beverage operations. General knowledge of all hotel departments. • Refined verbal and written communication skills • Effective organizational and time management skills • Excels in a fast-paced work environment

Human Resources Coordinator

FULL TIME

The Human Resources Coordinator is responsible for supporting a variety of responsibilities within the department including, but not limited to, recruiting, employee relations, benefits, training and record-keeping.  Discussion of confidential information outside of the Human Resources Office is prohibited.

  • Function as Administrative Assistant to the Director of Human Resources and other management staff in the HR office.
  • Greet applicants and employees and provide them with information.
  • General office administration including office supply inventory, employee file maintenance, typing and other clerical support duties as needed.
  • Print and maintain supply of name tag materials and order as needed.
  • Maintain central filing for common forms and replenish HR forms inside and outside the office.
  • Daily mail runs to HR mailbox and more as required by the department.
  • Prepare employment verifications.
  • Assist  with other recruiting efforts to include entering data into system
  • Prepare new hire and separation packets.
  • Assist with bulletin boards.
  • Will perform additional duties as requested by Supervisors
  • Confidentiality of all associate activities and conversations while in the office and outside of the resort.
  • Other duties as assigned. Perform other reasonable job duties as requested by Supervisors.

 

 

QUALIFICATIONS

High School degree required.  Some college preferred.  One year of experience in Human Resources a must.  General knowledge of all human resource functions, hotel operations, specialized knowledge of labor laws and computer knowledge.

 

Golf Course Equipment Maintenance Technician

FULL TIME

High school diploma or equivalent preferred. Working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers and of various types of pumps and pumping systems required. Must be able to handle and use manual tools such as weed eaters, flymos, rakes, shovels, spreaders and similar tools. Must be able to walk extensively, as well as, sit or stand for extended periods of time while performing job functions. Must be able to stoop at the knees, bend at the waist, and have a complete dexterity of arms and legs to perform tasks in cramped or awkward positions. Must be able to lift up to 50lbs.Knowledge of irrigation components, processes, and equipment. Must be a detail-oriented individual and possess time management skills.

QUALIFICATIONS

High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and at least 2 years experience in inspecting, diagnosing, repairing and maintaining diesel, electric and gasoline powered automobiles, trucks, trenchers, sweepers, rollers, mowers and other mechanical equipment. 



 

Turf Technician

FULL TIME

The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

 

QUALIFICATIONS
Previous experience as head or assistant equipment technician/mechanic preferred with knowledge in gasoline and diesel engines, hydraulics, electrical trouble shooting and welding a plus. High school diploma, technical schooling a plus.

Maintenance Engineer

FULL TIME

The Maintenance Engineer is responsible for the general maintenance of all areas within the Resort.  This individual is expected to perform semi-skilled plumbing, painting, maintenance and repair duties for the property and is responsible for insuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to our members/ guests. Must maintain a polite, cheerful and professional relationship with our members/guests.

 

 

QUALIFICATIONS
One plus years of hands-on experience working on minor electrical, painting, plumbing and HVAC repairs preferred.  Experience in a hotel/resort engineering department highly desired. Pool Certification a plus. Valid Driver's License required.  Ability to obtain and/or maintain any government-required licenses, certificates or permits.

Houseperson

FULL TIME

The Houseperson has overall responsibility for assisting room attendants on assigned floors.  You will assist room attendants with heavy items such as mattresses and linens, deliver linens and other supplies to room attendants while maintaining cleanliness and organization of floor closets and vending areas.  This important role responds to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner to ensure the continuing effort to deliver outstanding guest service.  You will clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.  You will monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.  Able to work a flexible schedule, including weekends and holidays

 

QUALIFICATIONS

High school diploma or equivalent. Previous hotel experience preferred. Must have a valid Florida driver’s license. Ability to read and comprehend simple instructions, short correspondence and memos in English.

 

Palm Terrace Server (breakfast restaurant)

FULL TIME

Palm Terrace Breakfast Server

The Palm Terrace Breakfast Server provides efficient, courteous and quality service to all members and guest of PGA National Resort and Spa.  The Server follows the steps of service to ensure delivery of a Championship Experience. The Server exhibits strong menu knowledge is professional and gracious while enhancing the dining experience. Responsibilities include maintaining the breakfast buffet and full service a la carte menu service all while providing exemplary customer service. This is a Full Time position which includes company benefits.

 

QUALIFICATIONS

Prior serving experience; must be able to work a flexible schedule including weekends and holidays.

Banquet Server On Call

FULL TIME

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  

QUALIFICATIONS
Prior banquet experience and open availability is a must!

Members Club Food Service Assistant

FULL TIME

Championship service is at the heart of our Members Club staff. We are seeking Food Service Assistants (FSA) in our Members Club dining room. This position requires an energetic person with a friendly demeanor to work with our servers to ensure excellent service for our Members. Duties include but are not limited to clearing tables and resetting to club standards, assist servers during meal times by pouring water, clearing the table, resetting the table, setting up and breaking down buffets, setting up and breaking down events, running food to tables and ensuring cleanliness of the dining room. Follows all company and Member Club staff policies. We offer Full Time positions with benefits.

QUALIFICATIONS

Prior experience recommended. Must have a positive demeanor and willing to assist when and where needed. Must have a flexible schedule to work days, nights, holidays, and weekends for optimum coverage.

Members Club Server

FULL TIME

Championship service is at the heart of our Members Club staff. We are seeking an experienced server to deliver a membership experience in a professional and courteous manner with a smile and positive demeanor. All members and guests are to be warmly greeted by name with a smile and eye contact.  Getting to know our members and their preferences is essential to our foundation to success as a club. As an important part of our Members Club team you will know our menu items and be able to describe in detail; accurately take drink and beverage orders; enter into our POS system; follow all opening/closing and side work duties; always following the steps of service and be a team player. Follows all company and Member Club staff policies. We offer Full Time positions with benefits and Part Time positions. 

QUALIFICATIONS

Server experience required. Private members club experience a plus. Must me customer service focused with a flexible schedule including nights, weekends and holidays. 

 

Overnight Bellperson

PART TIME

The Overnight Bellperson provides exceptional ‘Championship Service” to our members and their guests by providing prompt, friendly and professional services to include:Greet and assist guests with luggage upon arrival;answer inquiries and inform guests of hotel and local information; keep bell carts clean and in good repair; keep lobby and other areas free from debris.assist Valet department as needed. Additional responsibilities as directed by manager. Must be able to work a varied schedule including holidays and weekends.

 

 

QUALIFICATIONS
High School Diploma/GED; hospitality experience a plus. Must maintain a valid driver’s license, meeting company established driving guidelines.

Benefits Coordinator

FULL TIME / PART TIME

We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as a Benefits Coordinator. In this role the ideal candidate will be responsible for the following:

 -Administer and enroll employees into group health, dental, vision, life, workers compensation, 401k, COBRA, FMLA.

-Conduct audits and/or reports as needed for ACA, worker’s compensation, OSHA, 5500 reviews, annual wage and benefit survey.

-Other functions include annual open enrollment, insurance billing, promoting health and safety throughout the property, assist with new hire orientation, assist with daily operation of Human Resources office.

 

 

QUALIFICATIONS

High School degree required with two years of college or additional training in Human Resources, Insurance, and Worker’s Compensation.  Minimum of one year in Human Resources or insurance administration.  Working knowledge of worker’s compensation law and OSHA standards, general knowledge of employment law and hotel positions preferred.

Overnight Valet Attendant

FULL TIME

Essential duties and responsibilities include park and retrieve vehicles of hotel guests upon request while logging keys and bags, make deliveries in a timely manner, keep front drive clean,

 

QUALIFICATIONS
High school diploma or equivalent. Valid Florida Driver’s License with no more than 3 points.

Reservations Group Coordinator

FULL TIME

We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as Reservations Group Coordinator. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, attendance at pre-convention meetings, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact.

 

QUALIFICATIONS
Qualified candidates will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment; high school diploma or equivalent education required; One to two years’ experience in customer service; prior hotel experience preferred, preferably in Front Office or Reservations; experience with hotel PMS/Delphi systems a plus; command of the English language both written and verbal, bilingual English/Spanish is a plus.

Room Service Server

PART TIME

This position will provide the highest quality of service to our guests during their In Room Dining experience.  Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Ensure all orders are accurate with all necessary side items that were requested. Set-up the proper dining experience in the guest's room. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clean-up and remove In Room Dining food and supplies once meal is complete. Ensure station and In Room Dining area are clean and organized. Perform various side duties as assigned by the Supervisor and Manager. Provide “Championship” service. 

QUALIFICATIONS
 Ideal candidate should possess the following qualifications: must have one year Food & Beverage experience, previous In Room Dining experience preferred and basic knowledge of food presentation, preparation and handling.

Engineering - Painter

FULL TIME

Apply paint, vinyl and wallpaper including special papers and fabrics to all walls, furniture and structures; Examine and maintain painted exterior and interior painted surfaces, trimming and fixtures; Prepare surfaces and apply paints, stains, shading stains, and clear finishes; Remove previous paint by means of sandblasting, scraping, sanding, hydro-blasting and steam-cleaning; Inspect and refurbish wall surfaces by means of the appropriate materials; Determine, cut and apply wallpaper or fabric to walls; Read blueprints and drawings of the premise for the execution of painting job; Order paint supplies and materials; Apply wood finishing by suitably preparing surface; Cover interior walls and ceilings with wallpaper or fabrics; Operate and maintain high pressure low volume spray machines; Submit finished work orders to supervisor; Provide assistance to semi-skilled or unskilled workers; Operate and maintain various power and manual tools; Maintain logs of Volatile Organic Compound and spray volume; Follow established protection procedures; Clean up job site after work and return equipment and tools; Maintain a clean work environment; other duties as designated by supervisor /lead painter


 

QUALIFICATIONS
5years of experience; previous hospitality experience a plus. Must be able to work a flexible schedule including holidays and weekends .

Spa Nail Technician

PART TIME

The Nail Technician  ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  Establish a client base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. 

QUALIFICATIONS
Excellent customer service skills, engaging, motivated, attention to detail on customer needs.  Must be able to work various hours including weekends. Must be a team player and work well with others. Have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License. 1 year of previous nail technician experience.

Food and Beverage Outlet Manager

FULL TIME

The Food & Beverage Outlet Manager is responsible for directing and organizing the activities and services of the resorts multiple food and beverage outlets (restaurants, lounge, room service, pool bar, etc.) in the resorts continuing effort to deliver “Championship” guest service, while working closely with the Director of Food and Beverage, the Director of Restaurants and other resort departments.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, and effective in providing exceptional customer service, proven leadership skills, and a strong food and beverage knowledge. Additional responsibilities include: 
•    Assist with the Develop and implementation of creative strategies for revenue enhancement and cost containment, labor controls, etc.
•    Assist in the development and recommendations of the budget, marketing plans and objectives.  Manage within those approved plans.
•    Responsible for maintaining a high energy, positive, professional appearance.
•    Plan, coordinate & manage special events and holiday functions.
•    Ability to take the initiative to run the outlets as a free standing entity.
•    Ensure effective hiring, training, development, promotion and continuous reinforcement of all staff.
•    Lead and coach the team towards achieving “Championship” guest service and employee satisfaction results.
•    Full understanding of Associate engagement and accountability.
 

QUALIFICATIONS

•       Full Time Management Position that requires full flexibility, ability to work weekends and holidays and a varied schedule.
•       A true desire to understand and anticipate the needs of others in a fast paced multi-Outlet environment.
•       Refined verbal and written communication skills.
•       Must be proficient in Microsoft office products; a working knowledge of point of sale systems (Micros).
•       Should be extremely detail oriented and organized.
•       Possess proven leadership skills.
•       Possess strong food and beverage knowledge.  Beverage knowledge should include wine, spirits and beer.
•       Hotel experience with operating multiple Outlets and Bars a plus.

Security Agent including split shift

FULL TIME

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security.

QUALIFICATIONS
Two or three years of previous security, military or law enforcement experience is required. These positions schedules will vary between 3pm - 11:30pm, 7am - 3pm and 11am - 7pm.

Member Billing Administrator

FULL TIME / SEASONAL

The Member Billing clerk position is accountable for creating invoices and credit memos, issuing them to Members by all necessary means, and updating customer files. Principal Accountabilities:  Issue invoices to Members; Issue monthly Member statements; Update Member files with issued invoices; Process credit memos; Update the Members master file with contact information.  The position reports to the Accounting Members Billing Manager

QUALIFICATIONS
3 years of general accounting experience; must be detailed oriented; exceptional customer service and service recovery skills; proficient in all Microsoft programs (Word, Excel and Outlook)

GOLF MAINTENANCE EQUIPMENT TECHNICIAN

FULL TIME

Maintain quality mowing of greens, tees, fairways and roughs in the priority.
Maintain in good working order all tools and equipment used to maintain the grounds of the golf course(s) at the facility.
Repair diesel, gas and electric powered equipment with direct mechanical, belt, and hydraulic drive as instructed by Supervisor.
Sharpen all reel and rotary mowers as required.
Follow a preventive maintenance program on all equipment.
Perform minor welding and fabrication work as instructed by Supervisor.
Perform shop area maintenance. Follow the clean-as-you-go policy; ensure that all work areas are broom clean at end of each job and at end of the work day.
Periodically check equipment performance in the field as directed by Supervisor.
Periodically operate all equipment to check performance.
Working Knowledge of the general operation of gasoline, diesel and electric powered equipment, the proper methods of servicing golf course equipment, and the repair and adjustment of power mowing equipment.
Working knowledge of the hazards and safety precautions of the profession.
Ability to lift and move heavy objects.
Ability to work in a variety of weather conditions while repairing equipment.
Ability to understand and follow oral and written direction.
Mechanical ability; ability to use common mechanical tools properly.
Ability to maintain cooperative working relationships with other employees and Resort Guests.
Maintain a clean, safe work environment.
Assist in maintaining a clean and well-organized parts inventory room.
Adhering to the proper recycling and/or disposal rules for various fluids and materials (antifreeze, oil filters, etc.).
Service equipment as instructed by Supervisor.
Each employee is expected to carry out all reasonable requests by management which the employees are capable of performing.

QUALIFICATIONS

The Golf Resort operates seven days per week, with flexible hours per day. I am aware that business demands may make it necessary to change my accustomed shift. I am also aware that the number
of my scheduled hours may fluctuate with business levels.

FRONT DESK AGENT days and overnight

FULL TIME

Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment.
Be able to correct problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out.
Be able to charge the correct guest the right amount for using our services.
Be able to use computer for guest check in/out and other daily task.
Be able to give the correct type of room that is requested by the guest.
Inform incoming guests on the following, while checking them to their room: hotel amenities, room amenities/location/views, hours of operation for spa, health & racquet, pro-shop, and restaurants, location of vending/ice machines, golf/spa packages (if the guest is using it).
Be able to accommodate guest needs if the resort is sold out of rooms.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day’s use
Be able to work flexible hours
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments when discrepancy.
Be able to make reservations correctly when the reservations department is closed.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Provide other assistance to guests as necessary to ensure the highest quality of service.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2 years of college, previous front desk/guest service experience is a plus.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.

ASSISTANT DIRECTOR OF SECURITY

FULL TIME

Duties & Responsibilities:
Trains all new agents in correct procedures, performs on-the-job refresher training when needed.
Coordinates scheduling of agents to ensure proper hotel coverage.
Assigns specific tasks to agents as directed by Director of Security.
Serves as relief Manager on Duty (MOD) as needed.
Advises the Director of Security on the work habits and performance level of individual agents to assist in the preparation of performance evaluations.
Performs all of the duties listed in the Security Agent position description.
Total flexibility of hours/days. Willingness to change schedule as needed.
Results driven/get job done attitude with all departments
Guest Service oriented skills/general people skills a must
Computer proficiency and CCTV skills a plus.
Other duties may be assigned at the discretion of the Department Director.

QUALIFICATIONS
Education & Training Requirements:
Security officers must meet FloridaState requirements. Two or three years of previous security, military or law enforcement experience is required. Trade school or an A.A. in a relevant field is desired. High school diploma or equivalent is required. On the job training and career development courses are offered.

Reasoning Ability:
Ability to solve practical problems and deal with many variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to reach with hands and arms and talk or hear. The employee is occasionally required to sit and climb or balance.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and the ability to adjust focus.

HAIRSTYLIST

PART TIME

Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair. The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service.

QUALIFICATIONS

Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties

CATERING/CONFERENCE SERVICES ADMINISTRATIVE ASSISTANT

FULL TIME / PART TIME

The Catering / Conference Services Administrative Assistant will be responsible for the efficient running of the department in line with PGA National Resort and Spa’s standards, whilst meeting employee, guest and owner expectations. 

 

This position is responsible for providing administrative support to a team of Catering / Conference Services Managers. The ideal candidate has a friendly demeanor, exceptional customer service and problem solving skills, the ability to learn new computer programs, can multitask and complete projects in a timely manner. Duties include but are not limited to: taking leads, preparing and sending proposals, preparing resumes and BEOs, diagrams, assisting with site visits, daily reports, weekly financial reports, purchase orders, etc. The Catering / Conference Services Administrative Assistant must be a highly motivated individual who is eager and ready to accept additional responsibilities when needed.

 

 

 

QUALIFICATIONS

Must have a high school diploma or equivalent; previous hotel, catering, Delphi experience preferred.  This position requires excellent organizational skills, computer proficiency (Word, Excel, PowerPoint, Outlook), written and verbal communication skills with the ability to maintain strong client relationships. The ability to multi-task and re-prioritize and complete daily tasks in a high paced environment are essential.

SALES ADMINISTRATIVE ASSISTANT

FULL TIME

Provide support to the Sales Managers in a fast paced environment. Coordinate all details for trade shows, executive luncheons, familiarization programs, promotional activities including registration, payment, shipments and participant travel schedule and records. The candidate must have prior experience with the Delphi hospitality system to create accounts, bookings and site visitations; maintain client files including contracts, booking patterns, receipt of rooming list form, itinerary and other pertinent information. Must be able to multi task and expedite last minute requests. The position of Sales Administrative Assistant requires professional telephone etiquette, good writing, analytical and problem solving skills, knowledge of principles and practices of organization, planning, records management and general administration with an ability to communicate effectively. Proficient in Delphi Experience Required.  Microsoft Word, Excel and Outlook; strong accounting skills required. Type 55 wpm and have a minimum of three years administrative experience, especially in a hotel or resort.

RESORT SALES CONSULTANT

FULL TIME

Resort Sales Consultants, working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answer guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in an incentive plan.

HOST/HOSTESS IRONWOOD Steak and Seafood Restaurant

FULL TIME

The Host/Hostess will deliver an exceptional service experiences to our guests with a friendly demeanor at our signature Ironwood Steak and Seafood restaurant while always providing a warm welcome and a fond farewell while using the guest’s name.  The host/hostess will seat guests in a timely manner; handle guests special requests; keeps floor plan information in mind as well as the seating rotation. 

QUALIFICATIONS
Prior experience as a host/hostess necessary. Must be polished and professional. Must be able to work a varied schedule including nights, weekends and holidays. This is a full time position with medical, dental,vison and 401K benefits. 

BANQUET SET UP 3RD SHIFT

FULL TIME

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

BARTENDER (WAVE & IBAR, Members Club)

FULL TIME

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times. 

QUALIFICATIONS
Previous bar tending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

POOL ATTENDANT

PART TIME

As a Pool Attendant, you ensure our members/guests enjoy an optimal experience while utilizing the pool facilities; you would be responsible for providing excellent customer service to our members/guests while facilitating and maintaining consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.  We are looking for people that take pride in their work and enjoy being part of a team. 

QUALIFICATIONS
6 months minimum customer service experience; ability to work a flexible schedule, including nights and weekends; ability to bend, stoop, walk and lift/push/pull up to 50lbs; must be detail oriented, have high standards and able to work independently; previous experience working in a similar resort setting preferred

SECURITY AGENT

PART TIME

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security.

QUALIFICATIONS
Two or three years of previous security, military or law enforcement experience is required.

SERVERS (I IBar, Wave, Members Club)

PART TIME

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.


 

FOOD RUNNER-AM/PM

PART TIME

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.

QUALIFICATIONS
Prior experience in a dining establishment is highly desired.

MASSAGE THERAPIST

FULL TIME

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. 

QUALIFICATIONS
The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

HOUSEKEEPING FLOOR, COTTAGE, VILLA SUPERVISOR

FULL TIME

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

QUALIFICATIONS
At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

HOUSEKEEPING ROOM ATTENDANT

FULL TIME

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

CAFE ATTENDANT CAFE PRONTO (BARISTA)

FULL TIME

With a friendly, upbeat and positive attitude, the Cafe Attendant at Café Pronto provides Food and Beverage orders to guests while ensuring product and “Championship” service are a surprise and delight.

QUALIFICATIONS
High School Graduate or equivalent required; previous customer service experience in a food and beverage environment preferred, excellent customer service skills, energetic, enthusiastic, dependable, punctual and the ability to work weekdays, evening and weekends.  

LINE COOKS

PART TIME

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

BAG ROOM/RANGE ATTENDANT

FULL TIME

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.