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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Host/Hostess Members Club, Ironwood & Palm Terrace

seasonal

The primary duties and responsibilities of the host/hostess at the Members Club, Ironwood and Palm Terrace is to provide exemplary service “PGA Championship Experience” by coordinating the guests dining experience. This includes answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation.  Every guest should leave the restaurant having had his or her expectations met or exceeded every time. The host/hostess is the face of the restaurant. They are the first and last person our guests will see when they join us for a dining experience.  One year of serving or related experience in a full-service restaurant and must be able to work a flexible schedule including Weekends and Holidays.

Bagroom/Range Attendant

seasonal

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Room Service Server

part time

This position will provide the highest quality of service to our guests during their In Room Dining experience.  Job duties include, but are not limited to: Serve food & beverage orders in a friendly, professional, and timely manner. Ensure all orders are accurate with all necessary side items that were requested. Set-up the proper dining experience in the guest's room. Have complete knowledge of all menu items, prices, preparation method/time, ingredients and quality standards of taste, appearance, serving temperature, portion size, garnish and method of presentation. Clean-up and remove In Room Dining food and supplies once meal is complete. Ensure station and In Room Dining area are clean and organized. Perform various side duties as assigned by the Supervisor and Manager. Provide “Championship” service.  Ideal candidate should possess the following qualifications: must have one year Food & Beverage experience, previous In Room Dining experience preferred and basic knowledge of food presentation, preparation and handling.

Activities Coordinator

full time

As an Activities Coordinator, you would be responsible for coordinating, promoting, publicizing and facilitating activities and programs in the Resort’s continuing effort to deliver “Championship” guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: implementing adult, teens and children’s activity programs including, but not limited to, crafts, bingo, movie night, treasure hunts, hiking and any other activity that enhances the members/guests vacation experience, receptionist duties including, but not limited to, answering telephones, taking and relaying messages, processing and recording financial transactions, stocking and maintaining supplies, as needed Maintain cleanliness of work area in accordance with federal, state, local and company standards.    Must be able to work a flexible schedule including Weekends and Holidays.

Catering Manager Private Dining

full time

In the position of Catering Manager Private Dining, PGA National Resort & Spa is looking for a highly-motivated, sales-driven professional with 3-5 years of recent special event sales in a high-end restaurant or Resort setting.  Strong knowledge of the local market, an existing contact list and a proven track record of driving measurable sales growth is essential.  You will be responsible for private dining sales, promoting the restaurants through your contacts as well as building new relationships with outside businesses, organizations, associations, event planners, etc.  This position reports to the VP of Catering and works closely with client customers, Director of Food & Beverage and the Executive Chef, to exceed guest expectations and deliver outstanding food quality.

Job requirements are: solid organizational skills and excellent leadership/team building skills, understanding of menu planning and food cost, proven ability to handle catering at all levels, passion for excellent guest service and attention to detail, private dining experience preferred.

Line Cooks Members Club & Palm Terrace

seasonal

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. Full time & Seasonal positions available

 

Spa Front Desk Supervisor

full time

The Spa supervisor should have great managerial skills and be able to follow, support and enforce the facility's policies and procedures. This position is aimed towards the individual who has some supervisory or management experience. Being a spa supervisor means having the ability to sell concepts and ideas to peers, management, employees and having a "can-do" attitude. Also, a spa supervisor must possess the ability to solve practical problems and deal with a variety of different situations at one time.  The main duties of a spa supervisor are to assist the spa manager to oversee and supervise all appointments and desk activities that may occur at the spa. This person will also report to the Director of Rooms in addition to the Spa Manager.

A minimum 3 years spa supervisor capacity or equivalent is required for this position. The spa supervisor must have a solid knowledge of Spa Operations, Spa software, and have strong marketing skills. The Spa Supervisor will oversee the Spa software program, all membership programs, and any changes to the software and assure all front desk staff are trained in such. The Spa Supervisor should have knowledge of labor laws, be proficient in Microsoft word, and excel, publisher and power point. The Spa Supervisor must be able to make correct cash change, and conduct normal sales transactions. Good written and verbal communication skills, as well as strong customer service skills are required for this position.

Cafe Attendant Cafe Pronto

full time

With a friendly, upbeat and positive attitude, the Cafe Attendant at Café Pronto provides Food and Beverage orders to guests while ensuring product and “Championship” service are a surprise and delight.  High School Graduate or equivalent required; previous customer service experience in a food and beverage environment preferred, excellent customer service skills, energetic, enthusiastic, dependable, punctual and the ability to work weekdays, evening and weekends.

Food Server Assistant

seasonal

PGA National Resort & Spa is seeking friendly and engaging individuals with a thorough knowledge of menu and Five Star service standards.  The ability to render quick, efficient service while paying close attention to detail is required.  The Food Server Assistant is responsible primarily for assisting the Food Server in serving the guest. This person will work in a team-oriented, high-volume, fast-paced environment to provide a “Championship” Guest Experience. Must have good communication skills as well as the ability to lift, pull and push moderate weight.

Members Club Servers

seasonal

Currently we are seeking Lunch and Dinner Servers.

Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette.  We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Starter Marshal

seasonal

Perform duties as both a Starter and Marshal to ensure a quality experience for members and guests playing golf; enforce rules and policies, coordinate play off the first tee, monitor pace of play, and assist with golf facilities and equipment. 

 

Banquet Servers On-Call

part time

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  Prior banquet experience and open availability is a must!

Catering Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must.Experience withDelphisystem or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Reservations Group Coordinator

full time

Responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners, and Sales and Convention Services teams, attendance at the pre-convention meetings. The ideal candidate will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment.  Prior Reservation/Front Desk experience preferred. Bilingual English/Spanish is a plus.

Food Runner-AM/PM

part time

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.   Prior experience in a dining establishment is highly desired.

Spa Front Desk Receptionist/Reservations

full time

PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist/Reservations at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail.  The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.

 

Assistant Superintendent (Palmer Golf Course)

full time

The Superintendent of Golf will oversee the management of all the golf course maintenance and services.  The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest.  All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.

Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.

Membership Sales Manager

full time

PGA National Resort & Spa currently has an opportunity for a Membership Sales Manager to join our team.  This individual will have the responsibility and accountability for the growth and retention of revenue focusing in the area of Membership.   He/She is responsible for the development, deployment and implementation of the Club’s marketing and sales objectives, programs, market research, budgets, promotion and public relations as approved and directed by the Membership Director.  The ideal candidate will be a seasoned Membership Sales person with a minimum of 3 years in Membership Sales specifically; responsible for interaction and communication with members and prospects with regard to membership sales, programming and will be responsible to represent the Club in community activities and organizations to provide community awareness of the Club and to develop sources for prospective members.

Operations Analyst

full time

The Operations Analyst position applies principles of finance and accounting to analyze past, present, and future financial operations with estimates of revenues and expenditures to assist in preparation of company budgets and financial statements.  This individual will monitor all operational elements to identify opportunities to increase revenue capture, decrease operational expenses, and verify all controls, systems, processes, & procedures are in place and being followed.  This position will be required to report weekly to CFO and Managing Director with suggestions to improve operational efficiencies, controls, and processes.  Must have strong leadership and organizational skills with the ability to work within a diverse work force; must be highly skilled in multi-tasking and meeting deadlines; a self-starter that is highly motivated with a can do attitude; must be able to maximize business profitability through analyzing data; excellent modeling and data/database manipulation skills required; very high level of proficiency in Microsoft Excel required (VLOOKUP, conditional formatting/formulas, pivot tables, macros, and more); Hotel/Resort experience preferred, but not necessary; Bachelor's degree in accounting, finance, or related field preferred.  Software knowledge preferred:  Micros Opera PMS, Micros 9700 POS (EMC), Micros Net Vu Point, Birchstreet and Unifocus/Watson Labor Management System

Banquet Captain

full time

The Banquet Captain will be responsible for coordinating the execution of our catered events.  The Banquet Captain stays in contact with the host (on-site contact) throughout the event to ensure the highest guest satisfaction possible. You will be responsible for motivating and leading our team of banquet servers and bartenders to ensure our members and guests expectations are exceeded by delivering “Championship” service.  Must be service oriented and have an excellent knowledge of banquet operations.  Hotel or Club background preferred.  Scheduling flexibility to meet operational needs, hours may be extended or irregular to include nights, weekends and holidays.

 

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Ironwood Steak & Seafood Restaurant General Manager

full time

PGA National Resort & Spa is looking for leaders who are upbeat, energetic and dedicated to “Championship” guest satisfaction.  We have an exciting opportunity available for a General Manager of the Ironwood Steak & Seafood Restaurant.  The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer.  You will oversee the day to day PM operations monitoring all guest service standards improving product and service as well as increase volumes and profits.  Must have 3-5 years of General Manager experience in an upscale casual dining or fine dining environment; previous experience managing a steakhouse is strongly preferred; strong wine pairing skills; outstanding leadership skills, with the ability to effectively communicate, train and develop your team.

Concierge

seasonal

The Concierge at PGA National Resort & Spa ensures all requests for information or assistance are fulfilled in an exceptionally courteous, efficient and professional manner. He/She provides knowledgeable and comprehensive information about the Resort and surrounding area, including restaurants, attractions, shops, transportation and recreational activities.  Develops and maintains a database detailing such services and appropriate contact person.  Networks with the providers of leisure, dining and transportation companies to promote exceptional working relationships.  Promotes the Resort’s food and beverage facilities and recreational activities.  Builds relationship with the Resort’s preferred vendors.  Follows up with the guests in an exceptionally timely, thorough, and professional manner.  The individual must possess excellent communication skills – oral and written; excellent guest service skills; knowledge of computer programs; able to work a flexible schedule, including weekends and holidays.

Shampoo/Hair Assistant

full time

As a shampoo assistant you will set the stage for an inviting and pampering Salon experience! Must have a passion for people!  Exceptional customer service skills and outgoing personality.

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