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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Spa Lounge Attendant

full time

The Spa Lounge Attendant assists in creating the relaxing spa experience. Duties of the Spa Lounge Attendant include ensuring that all areas are neat including the floors, bathrooms, lockers and lounges. Additional duties include refilling robes, sandals, bathroom towels, toilet paper, dispensers and empty garbage as required. Attendant experience preferred. Must work a flexible schedule. 

Concessions Cart Attendant

part time

Practices assertive hospitality while providing excellent customer service to the golfers, members, and guests.  Drives concession golf cart around golf courses in a safe and courteous manner and sells products to the golfers.   Responsible for keeping the hospitality cart clean, organized and properly stocked with fresh food and cold beverages.   Must be organized, willing to work outdoors, basic knowledge of food and beverage operations, plus good math skills to ensure proper recording of all purchases.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Bagroom/Range Attendant

full time

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Recruiter

full time

Recruiter

We are seeking a Full Time Recruiter who will be managing the fulfillment of all open positions for the Resort, Golf and our Members Club.  This position will recruit, interview and ensure all PGA Nationals procedures and EEOC guidelines are followed.  The Recruiter will build applicant sources by researching and contacting community services, colleges, employment agencies, media and internet sites along with placing job posting participate in career fairs and using newsgroups and job sites. The Recruiter will thoroughly screen, interview and evaluate candidates to determine qualifications and suitability for open positions as well as a match for our organizational values and culture. Responsibilities will include periodic file audits, verifying I-9 documents and complete e-verifications.

High School degree required.  Some college preferred. General knowledge of all human resource functions, hotel operations, specialized knowledge of labor laws and computer knowledge. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from employees, regulatory agencies or members of the business community.

Line Cooks

part time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

 

Storeroom Clerk

full time

The Storeroom Purchasing Clerk is primarily responsible for preparing or editing purchase orders from various departments; checking the stock inventory to meet requirements for the Resort level of business, placing orders with suppliers/vendors, ensuring that the documentation is in order, maintaining a filing system within the department and updating when required; receiving and approving invoices, checking their accuracy to Accounts Payable; interaction with suppliers/vendors noting any delay in delivery of supplies, receipt of damaged or incorrect quantity of goods

Qualifications:

Ability to multi-task; a strong knowledge of accounting procedures; Ability to work with computers and software; data processing skills helpful; good communication skills to deal with various departments of the company, outside contacts and knowledge of the Shipping/Receiving process. Previous experience working in a similar resort setting preferred.

 

Banquet Set Up Attendant

part time

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

Cafe Attendant Cafe Pronto

full time

With a friendly, upbeat and positive attitude, the Cafe Attendant at Café Pronto provides Food and Beverage orders to guests while ensuring product and “Championship” service are a surprise and delight.  High School Graduate or equivalent required; previous customer service experience in a food and beverage environment preferred, excellent customer service skills, energetic, enthusiastic, dependable, punctual and the ability to work weekdays, evening and weekends.

Pro Shop Attendant

part time

The entry level position of Pro Shop Attendant will allow a great opportunity to gain knowledge in all facets of the golf industry; a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills is a must. Will assist with the member and resort check-in, starting times and merchandising. May also have the opportunity to assist with tournament operations and group member functions.  The ideal candidate must be friendly, energetic and available to assist members and resort guests with any and all their needs.  Knowledge about the game of golf preferred.

Members Club Servers

seasonal

Currently we are seeking Lunch and Dinner Servers.

Servers at PGA National Resort & Spa display hospitality and professionalism with our members, management and co-workers while setting tables and serving meals to club members and their guests according to our well-established rules of etiquette.  We are looking for servers with at least 6 months to 1 year of dining experience who exemplify the “Championship Experience”. Wine knowledge is a plus

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Housekeeping Floor, Cottage, Villa Supervisor

full time

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

Required:

At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

Sous Chef Ironwood Steak and Seafood

full time

The Sous Chef of the Ironwood Grille would be responsible for assisting in the direction and administration of the menu planning, preparation, production and control of all culinary operations in the Ironwood Grille’s continuing effort to deliver outstanding guest service and financial profitability.

Banquet Cook

full time

As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability.  Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.

Starter Marshal

part time

Perform duties as both a Starter and Marshal to ensure a quality experience for members and guests playing golf; enforce rules and policies, coordinate play off the first tee, monitor pace of play, and assist with golf facilities and equipment. 

 

Catering Sales Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must; experience with Delphi system or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Supervisor/Lead Line Cook

full time

Ability to plan, prep, set up and provide quality service in all areas of food production. Includes menu items and specials in each designated outlets according to standards and plating guide specifications.  Direct, train and monitor performance of Line Cooks.  Maintain organization, cleanliness and sanitation of work areas and equipment.

High school diploma or equivalent vocational training certificate required.  Culinary school preferred, one to two years supervisory experience in similar operation.  Ability to utilize computer software and hardware as required. Ability to comprehend and speak English both verbally and in writing. Knowledge of additional language(s) preferred. Must be customer-service oriented and have excellent hospitality skills.

 

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Reservations Group Coordinator

full time

We are currently in search of an enthusiastic individual to join our team here at PGA National Resort & Spa as Reservations Group Coordinator.  In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, attendance at pre-convention meetings, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact.

Requirements

Qualified candidates will possess great time management and organizational skills, superior attention to detail, and has worked in a fast-paced customer service environment; high school diploma or equivalent education required; One to two years’ experience in customer service; prior hotel experience preferred, preferably in Front Office or Reservations; experience with hotel PMS/Delphi systems a plus; command of the English language both written and verbal, bilingual English/Spanish is a plus.

Food Runner-AM/PM

part time

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.   Prior experience in a dining establishment is highly desired.

Spa Front Desk Receptionist

full time

PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail.  The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.

 

Conference Services Manager

full time

The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills. The position reports to the Director of Conference Services.

Job Requirements:

Must have a minimum of 3-5 years’ experience in catering sales, or conference services, preferably in a convention Resort/Hotel 

Flexible work hours to include weekend and holidays; Associates Degree or Bachelor’s in Hospitality or Business field a plus; excellent communication skills in all aspects: verbal, written and non-verbal; strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook.

Golf Tee Times Reservations

full time

As a member of the Golf Operations team, the Golf Tee Times Reservations Agent must be energetic, friendly and well-spoken.  Primary responsibilities are to book golf tee times and billing information.  The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player. The knowledge of the game of golf and the rules that apply is preferred; requires strong organizational skills and must be able to work independently.  Must be willing to work a variety of day and weekend shifts.

Splash Retail Sales Attendant

part time

The Splash Retail Sales Attendant will work closely with all of the resort departments to gain knowledge in all facets of the resort/golf industry but particularly with the Retail Shops to ensure we provide a diligent yet charismatic first impression as we greet and assist our guests during their retail experience. The candidate must have a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills.

Requirements: 
Minimum of 2 years customer service experience is required in a luxury environment. Candidates must have strong communication skills, exceptional attention to detail, be self-motivated, have the ability to suggest upsell retail items effectively, and be dependable. Must be willing to work in other stores if needed. Previous retail/selling experience preferred. High school diploma or equivalent required. Excellent Hospitality skills. 

Spa Guest Service Supervisor

full time

The Spa Guest Service Manager will be responsible for the day to day operation of the Customer Service / Front Desk Department as well as the overall wellbeing of the front desk and support staff. The team of professionals is the cornerstone of our Spa and the guest experience. Your team will be responsible for providing outstanding sales and customer service for members/guests/clients that visit our elegant spa.  As the Guest Service Manager, you will be expected to train and develop your staff and empower your team to make smart decisions. Guest and employee satisfaction will be critical to your success. You will maintain discount detail, and subsequent follow-up, client surveys, employee morale, event planning, coaching and counseling and sales motivation. In this position you will work closely with the Director of Spa and the Spa Operations Manager.  The Guest Service Manager will have great organizational skills, exceptional follow through, and a can-do attitude.

A minimum of 1-2yrs supervisory/management within a spa environment in addition to having exceptional customer service skills. Strong interpersonal and communication skills with the ability to communicate effectively with guests and employees. Demonstrated supervisory and influential leadership skills with the ability to motivate and train staff and work cohesively with other departments and coworkers as part of a team.  Ability to multi-task and prioritize tasks efficiently. Strong knowledge of sales, proficient with Microsoft Office word and excel. Previous experience/knowledge working with spa scheduling systems is preferred. Ability to handle administrative tasks including but not limited to payroll, scheduling, inventory and reporting.

 

Servers

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Bell Staff including overnight

full time

Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities.  Responsible for attending to immediate needs of each guest upon arrival.  Ensure follow through on each guests request throughout their stay. Must have customer service experience. Overnight is Full time position other is Part time.

Sports & Racquet Housekeeping Attendant

part time

The Health & Racquet Club at PGA National Resort is seeking a Housekeeping Attendant who is responsible for providing cleaning services to the club and a clean and safe environment for all while they are using the club. The ideal candidate will have superior customer service skills, ability to interact with guests as well as fellow employees and be a team player. Requires a passionate, friendly, energetic, positive attitude, focused and driven Housekeeping Attendant.

Security Agent

part time

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security; two or three years of previous security, military or law enforcement experience is required.

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Maintenance Engineer

full time

Our Engineers at PGA National Resort & Spa provide our members/guests and employees with a safe, comfortable and efficient work environment.  They perform preventive maintenance, general repair’s, guest calls, manage contractors, as well as maintain the integrity of the Resort with various projects.  Our Engineers are skilled workers who can repair leaks, fix minor electrical problems, paint, patch and assist with projects as needed.  They are also knowledgeable with HVAC maintenance/repair.  They multi-task, are organized and can flex their style when needed in another area in the resort while delivering “Championship” service. 

Requirements:

High school or equivalent education required. Must have a minimum of five years hands-on experience working on electrical, painting, plumbing and A/C repairs. Must have the ability to utilize a PC, internet and electronic devices. Hotel experience a plus! 

Resort Reservations Sales Consultant

full time

Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.

Qualifications

High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.

Pool Attendant

part time

As a Pool Attendant, you ensure our members/guests enjoy an optimal experience while utilizing the pool facilities; you would be responsible for providing excellent customer service to our members/guests while facilitating and maintaining consistent pool safety programs, training and documentation to ensure the overall safety of guests in the pool area.  We are looking for people that take pride in their work and enjoy being part of a team. 

Requirements:  6 months minimum customer service experience; ability to work a flexible schedule, including nights and weekends; ability to bend, stoop, walk and lift/push/pull up to 50lbs; must be detail oriented, have high standards and able to work independently; previous experience working in a similar resort setting preferred

Spa Front Desk/Retail Specialist

full time The Spa Front Desk/Retail Specialist will interact with and greet arriving clients while providing a personal, instinctive and renewing welcome experience. This position will facilitate the flow of the clients during their arrival by assessing the client’s needs and offering a relaxed check-in. This individual will greet all Spa clients, book all services as needed, accurately handle transactions and billing, and continually analyze and improve upon the arrival experience. As the Retail Specialist you will assist handle all Spa clients with purchases in Spa Boutique and accurately process and ship all phone and internet orders. A thorough knowledge of all aspects of Spa operation, procedures and an understanding of merchandise and product lines in the Boutique. High school diploma or equivalent. Customer service focused and sales experience; ability to effectively communicate with clients and team members; able to communicate effectively with clients, and spa management and sales staff. Must be able to work flexible days and hours.

 

Bartender (Wave & IBar)

full time

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

Host/Hostess Palm Terrace and Members Club

part time

The Host/Hostess will deliver an exceptional service experiences to our guests with a friendly demeanor and always providing a warm welcome and a fond farewell while using the guest’s name.  The host/hostess will seat guests in a timely manner; handle guests special requests; keeps floor plan information in mind as well as the seating rotation. Palm Terrace is our breakfast restaurant.  

 

Golf Course Irrigation Technician

full time

The Irrigation Technician, under the Golf Course Superintendent or Assistant Golf Course Superintendent, is responsible for the programming, operation and maintenance of the golf course irrigation system(s).   The irrigation specialist is required to report any irregularities in course turf quality to the superintendent or assistant superintendent.

Qualifications

 2 to 3 years’ experience in irrigation industry required; working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers, and working knowledge of various types of pumps and pumping system; understanding of agronomy, turf grass science and the rules of golf; knowledge of tools, methods and materials used in grounds and landscape area maintenance work; ability to follow oral and written directions; possession of a valid driver’s license.

Laundry Manager

full time

The primary responsibility of the Laundry Manager is to oversee the daily operations of the Laundry department, overall maintenance and upkeep of all laundry machinery and equipment. Supervises trains, coordinates and inspects all activities of all Laundry personnel.

 

Resort/Hotel experience a plus; High school diploma or equivalent; laundry experience preferred; Strong knowledge of Microsoft office products; Good organizational skills; Excellent English communication(verbal & written);Spanish and Creole a plus ; knowledge of housekeeping chemicals; Trained in handling machinery; Responsible for Stock and inventories; Linen and fabric knowledge. Will train the right person

Tennis Maintenance Assistant

part time

Maintains tennis courts for daily play and tournaments; keeps grounds and courts free of trash and make repairs as needed. Assists with all processes to maintain the tennis courts- fences; nets; conditioning of the tennis courts, may need to operate light machinery. 

Qualifications
Must have a valid driver’s license; prior tennis maintenance or similar type of work a plus; able to work varying shifts and varying days including weekends. 

Front Desk Agent

full time

The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions.  Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  

Complies with all guest service basics such as uniforms, name tags and proper guest greeting.  Knowledgeable of hotel facilities and services to assist guests as appropriate. Delivers friendly guest service in a timely manner.

Tennis Pro Shop Attendant

part time

The Tennis Pro Shop attendant will manage the tennis pro shop which includes: selling merchandise, inventory, member/guest check-in, and communicating with members via email/phone.  Also, this person will book lessons, clinics, court reservations, and enforce the rules for all members and guest. Must be able to work a flexible schedule.

 

 

Tennis knowledge; outstanding customer service skills; outgoing personality; able to operate a POS (point of sale) system. High school diploma or GED equivalent; background in retail, sporting goods preferred.     

 

Accounts Payable Clerk

full time

The Accounts Payable Clerk will process payments of hotel bills after verifying that all documents are accurate as to items, price, extensions and proper receiving and approval by the department head, VP of Finance and management were obtained. Reconcile daily statements and month-end balancing of payables.

Requirements:

At a minimum, two years prior experience in a resort/ hotel accounts payable preferred; proficiency in computer software applications to include: Opera, Micros Systems and Delphi preferred; all Windows based Accounting systems, proficient with Microsoft applications, particularly Microsoft Excel; Strong organizational and maintenance skills; Strong team player, enthusiastic to learn and accomplish the Finance Department & PGA National Resort & Spa overall goals.

Banquet Set Up 3rd shift

full time Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

I Style Retail Sales Attendant

full time

The Retail Sales Attendant is a key person in the overall success of I STyle. This person must have a warm and welcoming personality that can build relationships with our members, guests and staff. They must have the skills for merchandise display and handling many personalized orders. Some additional key responsibilities selling, managing the inventory, invoicing, paperwork and overall support of I Style sales.

Requirements:

High school diploma or GED, plus 1 year relevant experience of an equivalent combination of training, experience, and/or education; cash handling skills; ability to organize and multi-task effectively; must be revenue driven; exceptional interpersonal and communication skills; computer literate in Microsoft Window applications and/or Point of Sales System required; must demonstrate a high level of enthusiasm, energy and thrive working in a dynamic sales environment; must be willing to work in other stores if needed; ability to maintain a flexible work schedule including holiday, evenings and weekends

 

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