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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

PBX Operator

full time

At PGA National Resort & Spa we provide top notch “Championship” customer service for our members/guests.  The PBX Operator provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. This position also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. Ideal candidate will have at least one year of experience in a similar role.  Computer proficiency; knowledge of Microsoft Office applications and ability to perform data entry.   Strong communication skills a must.

Golf Course Turf Equipment Mechanic

full time

The turf equipment mechanic will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

Bagroom/Range Attendant

full time

Assist the Professional Staff in the daily operation of the Bag room, greeting golfers, storage and cleaning of golf clubs and golf bags, golf cart staging and cleaning, driving range operations and on-course assistance to golfers during regular and tournament play.

Line Cooks

part time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

 

Golf Shop Attendant

full time

The entry level position of Golf Shop Attendant will allow a great opportunity to gain knowledge in all facets of the golf industry; a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills is a must. Will assist with the member and resort check-in, starting times and merchandising. May also have the opportunity to assist with tournament operations and group member functions.  The ideal candidate must be friendly, energetic and available to assist members and resort guests with any and all their needs.  Knowledge about the game of golf preferred.

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Housekeeping Floor, Cottage, Villa Supervisor

full time

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

Required:

At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

Banquet Servers On-Call

seasonal

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  Prior banquet experience and open availability is a must!

Catering Sales Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must; experience with Delphi system or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Front Desk Agent

full time

The Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.   Some desired qualifications of the Front Desk Agent position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.  Strong customer service skills needed for this position; prior hotel/resort experience preferred; computer skills required; must be able to work a flexible schedule including Weekends and Holidays.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Banquet Bartender On Call

seasonal

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

Food Runner-AM/PM

part time

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.   Prior experience in a dining establishment is highly desired.

Conference Services Manager

full time

The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills. The position reports to the Director of Conference Services.

Job Requirements:

Must have a minimum of 3-5 years’ experience in catering sales, or conference services, preferably in a convention Resort/Hotel 

Flexible work hours to include weekend and holidays; Associates Degree or Bachelor’s in Hospitality or Business field a plus; excellent communication skills in all aspects: verbal, written and non-verbal; strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook.

Director of Retail Operations

full time

The prestigious PGA National Resort & Spa, located in Palm Beach Gardens, Florida, is searching for a Director of Retail Operations.  The Director of Retail Operations will set the conceptual tone of our retail shops. This position reports to the Director of Golf.

Qualifications:

Five or more years of successful retail management with annual sales in excess of $1 Million and prior multiple unit leadership responsibility.

Proven ability to lead, direct, manage and develop high performing teams.

High level of energy, personal accountability; passion for excellence which drives financial results.

Strong verbal and written communication skills.

Must have a working knowledge of MS Office, inventory control systems as well as POS experience.

Must have an understanding of Profit and Loss statements, sales and stock plans, merchandise buying plans, and must expertly manage inventory levels.

 

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Spa Group Sales Manager

full time

PGA National Resort & Spa fosters a creative, entrepreneurial and energetic work environment. The Spa Sales Manager is responsible for increasing business through inside and outside sales calls, telephone solicitation, site visits and written communication. Responsibilities include developing, maintaining and qualifying accounts.

Requirements:

Must have previous strong and proven result-oriented Sales and Spa background
Must be aggressive and self-motivated to succeed.
Maximize the profitability of the Resort Spa through creative and selective selling.

Social Media Marketing Coordinator

full time

The Social Media Marketing Coordinator will employ internal business units to ensure that Resort initiatives include social tags and engage our key audiences and help to attract new customers. He or she will help create and execute a focused and penetrating social media marketing strategy that makes use of traditional and emerging social media channels and will also be a critical contributor to extending the reach of the company with key constituents, including employees and guests. As a marketing coordinator, responsibilities include assisting and helping to develop, plan and execute marketing strategies. Work in conjunction with Sales, Marketing, Catering and Public Relations and with all major business units within the Resort.

Requirements

Strong writing skills, Excel, PowerPoint and the ability to multi task are required.  Must actively participate in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.; have an understanding of popular social networks – design, functionality, users; proficiency in social listening tools; strong working knowledge of HTML and Photoshop and/or Adobe Illustrator, Graphic Skills highly preferred.

Director of Banquets

full time

PGA National Resort & Spa, boasting 90 holes of championship golf, this luxurious resort and spa is nestled in the heart of the prestigious Palm Beach Gardens, Florida community, and provides unrivaled facilities and first-class services.

This position is responsible for managing all operations related to the delivery of superlative banquet/group food service, to include planning, organizing, directing and coordinating all banquet, service-related activities, to ensure efficient operation of the department and that a quality product which exceeds guest expectations and Resort standards is delivered in a friendly, professional manner.  You will be responsible for staffing, training, scheduling employees and for managing the financial performance of the Banquets Department.

Requirements 

* Five to Seven years progressive management experience in large luxury, Resorts or Convention Center Banquet Operations
* Proficient in Micros, Delphi is a plus
* Effective management, leadership, organizational and communication skills
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the event management, food and beverage, sales and marketing, or related professional area. 

Bartender (Wave)

part time

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

Golf Course Irrigation Technician

full time

The Irrigation Technician, under the Golf Course Superintendent or Assistant Golf Course Superintendent, is responsible for the programming, operation and maintenance of the golf course irrigation system(s).   The irrigation specialist is required to report any irregularities in course turf quality to the superintendent or assistant superintendent.

Qualifications

 2 to 3 years’ experience in irrigation industry required; working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers, and working knowledge of various types of pumps and pumping system; understanding of agronomy, turf grass science and the rules of golf; knowledge of tools, methods and materials used in grounds and landscape area maintenance work; ability to follow oral and written directions; possession of a valid driver’s license.

Director of Golf Sales

full time

Increase group room and golf revenue by increasing production of existing accounts as well as developing new accounts. Build profitable business for the Resort while staying within the Resorts booking guidelines. Meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan, as well as carry out necessary job functions that may not be directly related to group room nights sold. Reports to Director of Group Sales.

Qualifications

Bachelor’s degree in sales, marketing or hospitality management preferred; minimum 5 years proven Hotel/Resort sales experience, golf experience/knowledge is a plus; successful history in delivering sales success; superior communication, negotiation, and customer service skills; able to work in a dynamic and fluid team environment; relentlessly focused on a great customer experience; accountable for results; advanced knowledge of sales/hospitality principles, and experience working with international and domestic wholesalers.

Payroll Specialist

full time

The Payroll Specialist serves as a member of PGA National Resort & Spa Accounting team responsible for the accurate processing and recording of company’s payroll, provide timely and accurate payroll information, participate in daily data entry Payroll processing and work closely with the Resort’s leadership teams. This position offers career development opportunities for the right candidate.

QUALIFICATIONS
High School Diploma/GED.
4-6 years’ experience processing payroll, knowledge of Paylocity, Unifocus/Watson preferred
Working knowledge of payroll best practices.
Strong knowledge of federal and state regulations and 7(i) exemption.
Strong PC skills including proficiency in Excel.
Strong work ethic and team player.
High degree of professionalism and accuracy.
Ability to deal sensitively with confidential information
Strong interpersonal (verbal and written) communication skills.
Ability to communicate with various levels of management.
Decision-making, problem-solving, and analytical skills.
Organizational, multi-tasking, and prioritizing skills.

Golf Sales Manager

full time

Increase group room and golf revenue by increasing production of existing accounts as well as developing new accounts. Build profitable business for the Resort while staying within the Resorts booking guidelines. Meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan, as well as carry out necessary job functions that may not be directly related to group room nights sold. Reports to Director of Golf Sales.

Qualifications

Bachelor’s degree in sales, marketing or hospitality management preferred; minimum 3 to 5 years proven Hotel/Resort sales experience, golf experience/knowledge is a plus; successful history in delivering sales success; superior communication, negotiation, and customer service skills; able to work in a dynamic and fluid team environment; relentlessly focused on a great customer experience; accountable for results; advanced knowledge of sales/hospitality principles, and experience working with international and domestic wholesalers.

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