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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Host/Hostess Ironwood Steak & Seafood

part time

The primary duties and responsibilities of the host/hostess at the is to provide exemplary service “PGA Championship Experience” by coordinating the guests dining experience. This includes answering the telephones in a professional and friendly manner, greeting guests warmly and sincerely when they arrive at the restaurant, seating guests gracefully using the appropriate standards and handling any special requests guests may have without hesitation.  Every guest should leave the restaurant having had his or her expectations met or exceeded every time. The host/hostess is the face of the restaurant. They are the first and last person our guests will see when they join us for a dining experience.  One year of serving or related experience in a full-service restaurant and must be able to work a flexible schedule including Weekends and Holidays.

Concessions Cart Attendant

part time

Practices assertive hospitality while providing excellent customer service to the golfers, members, and guests.  Drives concession golf cart around golf courses in a safe and courteous manner and sells products to the golfers.   Responsible for keeping the hospitality cart clean, organized and properly stocked with fresh food and cold beverages.   Must be organized, willing to work outdoors, basic knowledge of food and beverage operations, plus good math skills to ensure proper recording of all purchases.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

PBX Operator 3rd Shift

part time

At PGA National Resort & Spa we provide top notch “Championship” customer service for our members/guests.  The PBX Operator provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. This position also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance. Ideal candidate will have at least one year of experience in a similar role.  Computer proficiency; knowledge of Microsoft Office applications and ability to perform data entry.   Strong communication skills a must.

Turf Equipment Technician

full time

The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.    

Line Cooks

part time

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays. 

 

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Housekeeping Floor, Cottage, Villa Supervisor

full time

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

Required:

At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

Sports & Racquet Front Desk Tennis Receptionist

part time

As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments, and personal training for members, guest, and non-members. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you!  If you are energized by working with people, are outgoing and enthusiastic, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred. Knowledge of Tennis a must.

Server Ironwood Steak & Seafood

part time

The Fine Dining Server for the Ironwood Steak & Seafood is responsible for ensuring that all of the PGA National Resort and Spa members and guests have the highest quality food and beverage dining experience possible.  The Server follows the brand standards from the beginning of the service cycle through the entire dining process.  He/She exhibits strong menu and beverage/wine knowledge is professional and gracious while enhancing the dining experience through outstanding service skills by delivering a “Championship Experience”

Banquet Servers On-Call

seasonal

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.  Prior banquet experience and open availability is a must!

Catering Sales Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must; experience with Delphi system or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Front Desk Agent

full time

The Front Desk Agent is “guest service central” in the Resort. The Agents provide check-in and check-out services, Hotel information services, service recovery when necessary, internal and external telephone services, and a wide array of other Hospitality oriented guest services.   Some desired qualifications of the Front Desk Agent position include people who like helping people and a "can-do" attitude is a necessity, credit card and cash handling experience is an asset and the ability to communicate and work well with other departments and fellow employees.  Must be able to work a flexible schedule including Weekends and Holidays.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Banquet Bartender On Call

seasonal

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

Spa Front Desk Receptionist

full time

PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail.  The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.

 

Conference Services Manager

full time

The Conference Services Manager is responsible for discussing and coordinating all details of a conference with the client and communicates this information through respective Resort department heads. The fundamental requirements are thorough knowledge of Resort Food and Beverage Operations, effective management, leadership, organizational and communication skills, actively prospects and solicits new contracts and business opportunities for meetings while consistently participating in the re-booking of repeat business by having a track record of long term client relationships, team player attitude and guest relations skills. The position reports to the Director of Conference Services.

Job Requirements:

Must have a minimum of 3-5 years’ experience in catering sales, or conference services, preferably in a convention Resort/Hotel 

Flexible work hours to include weekend and holidays; Associates Degree or Bachelor’s in Hospitality or Business field a plus; excellent communication skills in all aspects: verbal, written and non-verbal; strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook.

i-Style Retail Attendant

full time

The I-Style Retail Sales Attendant will work closely with all of the resort departments to gain knowledge in all facets of the resort/golf industry but particularly with the Retail Shops to ensure we provide a diligent yet charismatic first impression as we greet and assist our guests during their retail experience. The candidate must have a desire to be part of a dynamic team environment with exceptional member and resort guest customer service skills.

Requirements: 
Minimum of 2 years customer service experience is required in a luxury environment. Candidates must have strong communication skills, exceptional attention to detail, be self-motivated, have the ability to suggest upsell retail items effectively, and be dependable. Previous retail/selling experience preferred. High school diploma or equivalent required. Excellent Hospitality skills. 

Executive Administrative Assistant

full time

PGA National Resort & Spa is currently searching for an experienced Executive Administrative Assistant responsible for all types of administrative assistance to the Managing Director including, but not limited to, special analytical projects. Will be expected to develop strong customer relationships as well represent the Resort in a professional manner at all times.

Requirements:

At least 2-4 years of experience in similar position, in a luxury resort preferably; strong background in administrative duties; excellent computer skills required including MS Word, MS Excel, MS PowerPoint and e-mail applications and excellent writing ability. Must be analytical and able to communicate effectively in both written and verbal form.

Night Auditor

full time

PGA National Resort & Spa is currently looking for a qualified candidate to join our team. The Night Auditor contributes to the Resort’s commitment to high quality guest service and teamwork and must be the kind of person who appreciates high standards of excellence. The purpose of the Night Auditor is to accurately balance the hotel’s operating transactions, and to provide “Championship” customer service to our members/ guests by accommodating their needs/requests.  You will act as the Resort system liaison during night hours and perform all Guest Service Representative Functions as required.  High School diploma or equivalent required, previous hospitality and supervisory experience preferred and knowledge of accounting principle.

Accounts Receivable Clerk

full time

The Accounts Receivable Clerk is responsible for the accurate setting up, reviewing, balancing and posting of all direct billings, credit card charge backs, Travel Agent commission check processing, and handling customer inquiries in a timely, efficient manner in accordance with the Company’s accounting credit policies and procedures.

Requirements:

Two years or more Resort/Hotel Accounting or Front Desk experience preferred; Computer aptitude in Word, Excel and Outlook, must be able to analyze and resolve issues that come up with regard to collections and credit; opera experience a plus.

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Bell Staff

full time

Transport guest luggage to/from guest rooms; knowledge of all hotel services and amenities.  Responsible for attending to immediate needs of each guest upon arrival.  Ensure follow through on each guests request throughout their stay. Must have customer service experience. Overnight Schedule 11PM-7AM

General Maintenance Engineer

full time

Our Engineers at PGA National Resort & Spa provide our members/guests and employees with a safe, comfortable and efficient work environment.  They perform general repair and maintain the integrity of the Resort with various projects.  Our Engineers are skilled handyman who can repair leaks, fix minor electrical problems, paint, patch and assist with projects as needed.  They are also knowledgeable with HVAC maintenance/repair.  They multi-task, are organized and can flex their style when needed in another area in the resort while delivering “Championship” service.  High school or equivalent education required.  Must have a minimum of three years hands-on experience working on minor electrical, painting, plumbing, A/C repairs.  Hotel experience a plus! 

Spa Group Sales Manager

full time

PGA National Resort & Spa fosters a creative, entrepreneurial and energetic work environment. The Spa Sales Manager is responsible for increasing business through inside and outside sales calls, telephone solicitation, site visits and written communication. Responsibilities include developing, maintaining and qualifying accounts.

Requirements:

Must have previous strong and proven result-oriented Sales and Spa background
Must be aggressive and self-motivated to succeed.
Maximize the profitability of the Resort Spa through creative and selective selling.

Shampoo/Hair Assistant

seasonal

As a shampoo assistant you will set the stage for an inviting and pampering Salon experience! Must have a passion for people!  Exceptional customer service skills and outgoing personality.

Kids Club Summer Counselor

seasonal

Are you Friendly, Energetic, Dependable and do you love having fun and a positive impact on kids; if you answered “yes” then PGA National Resort & Spa might be the ideal place for you.  We are looking for outstanding staff who will provide encouragement, support, and a thriving environment for all of our Kids Club participants.  Our staff members are an integral part of making the summer kids club a success and ensuring the members/guest needs are satisfied.  We will provide a variety of activity through various components including: games, crafts, creative challenges, athletic individual and team play and new experiences.

Resort Reservations Sales Consultant

full time

Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.

Qualifications

High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.

Bookkeeper/Administrative Assistant Sales & Marketing

full time

The Sales/Marketing Administrative Bookkeeper is responsible for organizing and coordinating specific accounting functions for the Sales & Marketing team.  The position reports to the Vice President of Sales & Marketing and Market Development.  Recordkeeping responsibilities include sales production, pace, track and maintain management’s expense reports, updating excel spreadsheet reports daily.  Responsibilities for the office include, update web pages daily to reflect current promotions, photos, press materials, etc., budget tracking, invoice expenses, payment and verifying month-end close processes including balancing, timely upload of all month-end reports and reconciliation and accuracy of all ledgers and reports submitted.

Requirements:

Must possess an excellent working knowledge of Delphi, Word, Advanced Excel, Outlook, PowerPoint presentations, and bookkeeping. Must have experience in blogging, social bookmarking and have understanding of website content management – HTML. Must be organized, efficient, goal oriented. Excellent verbal and written communications skills and the ability to make decisions. 

Director of Banquets

full time

PGA National Resort & Spa, boasting 90 holes of championship golf, this luxurious resort and spa is nestled in the heart of the prestigious Palm Beach Gardens, Florida community, and provides unrivaled facilities and first-class services.

This position is responsible for managing all operations related to the delivery of superlative banquet/group food service, to include planning, organizing, directing and coordinating all banquet, service-related activities, to ensure efficient operation of the department and that a quality product which exceeds guest expectations and Resort standards is delivered in a friendly, professional manner.  You will be responsible for staffing, training, scheduling employees and for managing the financial performance of the Banquets Department.

Requirements 

* Five to Seven years progressive management experience in large luxury, Resorts or Convention Center Banquet Operations
* Proficient in Micros, Delphi is a plus
* Effective management, leadership, organizational and communication skills
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the event management, food and beverage, sales and marketing, or related professional area. 

Bartender (Wave)

part time

The Bartender is responsible for providing the highest quality of beverage production and service to our Members and guests by delivering quality beverages and service, while adhering to maintenance of the bar, bar service areas and related storerooms in a neat, organized and secure manner.  Continually follows the proper procedures for stocking, cleaning and ensuring opening/closing duties are performed for bar readiness at all times.  Previous bartending experience required.  A working knowledge of bar related beverages, spirits, wine and beer.  A working knowledge of the most common cocktails, mixed drinks and specialty drinks.

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