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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals

Apply for an open position posted below in person Monday - Friday 9 a.m. - 4 p.m. or download and complete an employment application form and email to jobs@pgaresort.com. You may also attach a resume; however, the employment application form must accompany your resume in order to be considered.

Applications will be accepted for current openings.

For all questions, please call (561) 227-2547.

Spa/Salon Hair Stylist

part time

Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair.  The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service. 

Minimal Qualifications: 

Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties

Health & Racquet Club Director

full time

PGA National Resort & Spa is seeking a Full-Time Director of the Health & Racquet Club who is responsible for overseeing all fitness center operations, tennis, staffing and personal training programs. The primary role of the Director is to build, develop and lead a team of skilled trainers and manage their interactions with members/guest in an effort to enhance their health & well-being. The Health & Racquet Club Director will manage to and exceed company personal training revenue, profitability and service expectations.  The key areas of focus are Fitness revenue, drive and sell memberships and other fitness product sales to ensure the club meets or exceeds monthly revenue goals; set minimum performance criteria for team performance and effectiveness to ensure goals are met, ensure fitness products and services offered are aligned and consistent with the company’s overall fitness strategy. Minimum requirements are 5-10 years of multi-unit management experience in a fitness, hospitality or retail environment including direct experience in profit and loss management, revenue generation and people management, direct experience translating strategy into executable initiatives and action plans that drive results; fitness certification by a recognized authority, BA or BS degree in a fitness related field preferred

Housekeeping Room Attendant

full time

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

Sous Chef Ironwood Steak and Seafood

full time

The Sous Chef of the Ironwood Grille would be responsible for assisting in the direction and administration of the menu planning, preparation, production and control of all culinary operations in the Ironwood Grille’s continuing effort to deliver outstanding guest service and financial profitability.

Health & Racquet Front Desk Receptionist

part time

As a Reception Desk Associate, you will provide administrative and clerical support, schedule new appointments, and personal training for members, guest, and non-members. At PGA National Resort and Spa we pride ourselves on providing our members and guests with first class hospitality and customer service, you are the first person they see when they enter the Club, and last as they exit. Their experience begins and ends with you!  If you are energized by working with people, are outgoing and enthusiastic, enjoy working in a challenging, fast-paced environment, and have a passion for health and fitness, then you may be the right person for this position. Previous hospitality training and experience is strongly preferred.

Culinary Supervisor Ironwood Steakhouse

full time

At PGA National Resort & Spa we are dedicated to nurturing the skills and passion of our culinary professionals. In the role of Supervisor/ Lead Line Cook you will assist the Chef and Sous Chef in overseeing the Ironwood Steak & Seafood outlet. You’ll have the opportunity to work hands on with employees to develop their creative passion for food, produce phenomenal tasting dishes, and ensure the kitchen is operating smoothly. If you’re looking for the opportunity to display your talents and passion for the culinary arts and develop those same skills in your staff, then this could be the position for you.

Assistant Director of Finance

full time

This position is responsible for the oversight of the resort’s general ledger operations to ensure proper fiscal management, timely and accurate reporting and analysis for the resort.  This responsibility also includes resort financial planning, budgeting, accounting and cash management and supports the Resorts Chief Financial Officer.  Additionally, this person will be responsible for efficiently running the Accounting department in line with PGA National Resort & Spa standards while meeting member/guest and owner expectations.  

Qualifications: 

Accounting degree preferred; at least 3 to 5 years of work experience that can be demonstrated to be applicable to the duties listed in the job description.  Experience in the luxury hotel/resort industry is preferred; Experience supervising Accounting staff members; Prior MICROS, Kronos, and systems (Opera) expertise desired; Must be an advanced user of Microsoft Excel; Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability and ethnic background; Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line; Clear concise written and verbal communication skills in English; Must have excellent organizational, administrative and problem-solving skills

Director of Activities

full time

The Resorts Activities Director will be responsible for implementing, organizing, planning, and overseeing the execution of all programs and events of the childcare and activities departments. These responsibilities include but are not limited to: Family activities, year round special events, theme weekends, seasonal festivals and celebrations, resort sponsored promotions. This position will at various times of the year oversee the Activities Staff. The Activities Director will work closely with various departments of the resort including Marketing, Front Office, Members Club, Banquets among other resort departments to promote and implement all events and activities.  Additionally, responsibilities include: billing, training, scheduling, booking, contracting and executing party functions and rentals; ensuring that the highest levels of guest satisfaction are attained; and using the ability to lead and motivate staff to achieve goals and exceed guest expectations.

Job Requirements:

Must have a two-year degree in recreation management or related field/resort experience is strongly preferred.

Strong verbal and written communication skills

Strong computer skills including Word and Excel

Must have availability primarily during days with flexibility during evenings for special events; be available to work weekends and holidays

Must be CPR and First Aide certified and knowledgeable of safety procedures to ensure guest safety.

Positive Attitude, Be able to multi-task, strong attention to detail, and guest service skills.

 

Catering Sales Manager

full time

The Catering Manager will be responsible for developing market segments and soliciting new customers to purchase food and beverage and utilize event facilities in the Resort’s continuing effort to deliver "Championship" guest service.

Specific responsibilities performed are: solicit new customer relationships while maintaining existing relationships, conduct external sales presentations to groups and prospective customers to solicit, explain, negotiate and secure group and local catering business, conduct property tours and participate in trade shows, industry and community events to promote facilities and services, negotiate services and prices to maximize revenue and profitability.

Minimum 3+ years catering sales experience required preferably in a resort setting but not necessary; knowledgeable in Social and Corporate Event sales along with strong food & beverage background a must.Experience with Delphisystem or similar system required. Proficient in all Microsoft programs (Word, Excel, and Outlook). Detail oriented, able to articulate clearly and fluently and strong communication skills required.

Ability to travel when needed although limited.

Massage Therapist

seasonal

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

Spa Front Desk Receptionist/Reservations

full time

PGA National Resort & Spa seeks friendly and enthusiastic individual to be Front Desk Spa Receptionist/Reservations at our luxury spa. Candidates should be dedicated to providing the highest levels of professional and gracious service to our members/guests. Receptionist will welcome the spa guest in a warm, friendly manner, and be familiar with all spa treatments. Proactively communicates with the guest over the phone in a friendly and courteous manner and describes all services in detail.  The ability to multi-task is very important. Must have a flexible schedule, strong communication skills and extremely professional.

 

Golf Course Assistant Superintendents - Champ-Squire

full time

The Assistant Superintendent will report to the Superintendent of Golf who will oversee the management of all the golf course maintenance and services.  The position will promote an exceptional “Championship golf experience,” and provide excellent services and programs for all members/guest.  All Team Members will display a commitment to customer service through the delivery and maintenance of the quality standards established by PGA National Resort & Spa. The key responsibilities are to train, and supervise golf course maintenance employees and assist with all grounds, landscapers and spray technicians, coordinate and ensure all written correspondence, reporting, newsletters and communications for the course maintenance.

Agronomy, Horticulture or Turf Grass Management Degree required and a minimum one (1) year management experience preferred.

Executive Steward

full time

The Executive Steward will coordinate and direct all work assignments in the Stewarding Department to ensure that organization, sanitation, training, inventory and control of all china, glassware, and silverware items and cost of operations are consistent within the Food & Beverage goals and objectives.

Requirements:

High school or equivalent education required; Bachelor’s Degree preferred.

Minimum of two to three years as a Stewarding Supervisor at a multi-outlet Resort/Hotel preferred or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position; the ability to be serve-safe certified and familiar with a wide variety of chemicals, compounds and equipment needed within the department.

 

Golf Trainer

part time

Promote and develop golf programs for adults, children, and seniors.  Organize golf clinics, private lessons that encourage participation in the golf activities.

Requirements:

Golf instruction experience required

PGA Apprentice preferred

Spin Instructors

part time

Seeking qualified Spin instructors with passion and the highest of energy and motivational skills to conduct morning and evening classes.  The ideal instructor should possess a current Spin Instructor Certification and CPR/AED Certification; must be dependable and a team player

Personal & Youth Trainers

part time

The Personal Trainer is responsible for the managing the fitness floor, being responsive to members and guest by offering assistance, and educating active sports members on the safe and correct use of cardio and weight training equipment.  This person also performs assessments and answers fitness and wellness related questions.

Skills & Qualifications:

4-years college degree in fitness related field or certificate from accredited 2-year program at a university; previous health club personal training experience is a plus; customer service oriented; operational knowledge of resistance training equipment and proper form; knowledge of anatomy, biomechanics; CPR/AED and First Aid Required, current Nationally Recognized Personal Trainer Certification; NASM certification preferred

Spa Nail Technician

full time

The Nail Technician at PGA National Resort & Spa ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  You will provide professional nail services while providing a service of beauty in a professional manner, establish clientele fan base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience.  You must be engaging, motivated, excellent customer service skills and you have attention to detail on customer needs.   Must be able to work various hours including weekends. Must be a team player and work well with others. Must have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License.

Cocktail Server/Server

part time

Responsible for providing prompt, efficient, courteous, professional food and beverage service.  Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up.    Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.  

Aerobics/Yoga/Zumba/Kickboxing/Pilates Instructors

part time

Instruct group fitness Pilates Barre, Pilates Reformer, Water, Sports Yoga, Zumba, Kickboxing, Vinyasa Yoga, Hip Hop Dancer classes; responsible for providing fun, effective, ability to motivate others and safe group exercise in the Aerobics program.  Certification required.     

Security Agent

part time

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contactEMSor administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security; two or three years of previous security, military or law enforcement experience is required.

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Spa Sales Manager

full time

PGA National Resort & Spa fosters a creative, entrepreneurial and energetic work environment. The Spa Sales Manager is responsible for increasing business through inside and outside sales calls, telephone solicitation, site visits and written communication. Responsibilities include developing, maintaining and qualifying accounts.

Requirements:

Must have previous strong and proven result-oriented Sales and Spa background
Must be aggressive and self-motivated to succeed.
Maximize the profitability of the Resort Spa through creative and selective selling.

Stewarding Supervisor

full time

The Stewarding Supervisor will coordinate and direct all work assignments, hands on, in the Stewarding Department and ensure that organization, sanitation and cost of operation is consistent with the overall food and beverage goals and objectives. He/She will be responsible for the supervision, scheduling and training of all employees when necessary. Ensure ware washers are consistent in total dish washing operations by meeting departmental standards. Coordinate with banquet runners to ensure that all set up sheets are completed and delivered in a timely manner. Ensure that employees have all the necessary tools to complete work assignments; monitor and coordinate the day to day set ups of china, glassware, and silverware items to all banquet functions and outlets and ensure they are properly completed and delivered, responsible for chemical supply control and inventory and for china, glassware, and silverware items breakage and loss awareness and control.

Requirements: High school or equivalent education required; able to speak, read, write and understand the primary language(s) used in the workplace; requires good communication skills, both verbal and written; must possess basic computer skills; knowledge of chemicals, sanitation and ware washing techniques and procedures;  possess strong motivational skills; Full Time, Flex to work schedule, weekends and holidays required.

Social Media Marketing Coordinator

full time

The Social Media Marketing Coordinator will employ internal business units to ensure that resort initiatives include social tags; engage our key audiences and help to attract new customers.  He or she will help create and execute a focused and penetrating social media marketing strategy that makes use of traditional and emerging social media channels and will also be a critical contributor to extending the reach of the company with key constituents, including employees and guests.

Responsibilities:  assisting and helping to develop, plan and execute marketing strategies; work in conjunction with Sales & Marketing; Catering; Public Relations and with all major business units within the Resort.  Strong writing skills, Excel, PowerPoint and the ability to multi task are required.  Must actively participate in a wide variety of social media activities such as blogging, community development and management, social bookmarking, commenting, etc.; have an understanding of popular social networks – design, functionality, users; proficiency in social listening tools; basic knowledge of HTML and Photoshop and/or Adobe Illustrator highly preferred.

 

Resort Sales Consultant

full time

Our Resort Sales Consultants,working in our Reservations Call Center, are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answers guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in a lucrative incentive plan.

Qualifications

High school diploma or equivalent required; Hospitality or call center experience in a fast-paced, high volume, service environment; Strong customer experience required; Candidate must have the ability to multi-task; Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays; Candidate must have the ability to speak, read and write English fluently, bilingual a plus; Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus.

Junior Tennis Pro

full time

The Junior Tennis Pro is responsible to teach private and group lessons; develop and cultivate the junior tennis program, players ages 7-18; assist the Head Professional in daily operations, assist with court maintenance.  Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members/guest.

Qualifications:

USPTA/PTR certified, Pro 2 or higher; 3-5 years teaching experience, 4.5 or higher playing ability

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