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Weddings & Celebrations

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THOUGHT YOU WOULD NEVER ASK!
Common Questions from the Bride & Groom

- Are the wedding package options flexible if I want to make changes?
Yes - They are created to provide you the most cost effective and easiest planning options for a reception & dinner package. However, we are happy to customize a menu especially to suit your needs.

- Can I upgrade the wedding packages by adding additional food items, upgrading the bar, or adding specialty drinks or desserts?
Yes – enhancing your wedding package with Martini Bars, Ice Carvings, Chocolate Fountains and Cordial Bars are a wonderful way to be creative with your event. Please contact your Catering Sales Manager for additional prices, ideas and availability.

- Do you provide a menu other than the wedding packages?
Yes – an a la carte menu available to all of our guests. You can make individual selections from the a la carte menu to create your own event. Please keep in mind that bartenders and a champagne toast are included in the package prices – but will be charged individually if selecting outside of the packages.

- Do I have to select the menu today?
No - your menu selection and event details will be requested 30 days prior to your date. If specialty items are of interest, please work with your Catering Sales Manager on ordering.

- Can I plan a welcome reception, rehearsal dinner or brunch with you?
Yes - we can organize an entire catered weekend for you. spa days, golf tournaments, welcome receptions, rehearsal dinners etc. We can accommodate any request.

- Do you have a local vendor list available?
Yes – for all of your wedding needs outside of the hotel.

-Do you coordinate all of our vendors for us?
We do not contract your vendors because of the importance of your personal relationship with them to create your special day. It is important that you advise your Catering Sales Manager in regards to deliveries and pickup arrangements for any outside vendors contracted.

- Do you coordinate our ceremony?
Yes – your Catering Sales Manager will assist with ceremony rehearsal and be present for the official ceremony to organize your guests and bridal party.

Will you be present for our function?
Yes – we facilitate set up, ceremony, and timing for your reception and dinner. Your Catering Manager will introduce you to the banquet manager/captain, as your contact for the remainder of the evening, prior to leaving your function.

- If I book my wedding and reception outside, is there an indoor back up space in case of inclement weather?
Yes – all of our functions are reserved with indoor back up. This is an important question for all of the locations you are exploring as possible wedding sites – a last minute shower can really "dampen" your affair!

- Is there a minimum amount of people we have to guarantee to have our wedding at your resorts?
No – there is a $1000.00 Ceremony Fee should you require a ceremony site. All ballrooms will have a food & beverage minimum. Please ask your Catering Manager about which location would best suit your party size. The food & beverage minimum is the amount you will be responsible for spending before service charge and tax are applied.

- What is required to insure we reserve our event at your resort?
A signed contract guaranteeing date, space, time and food and beverage minimum, plus a non-refundable 25% deposit is required. Once received, you can begin planning your special day!

- What linens do you provide?
White linen and white napkins are offered complimentary for our events.

- What size dinner tables do you provide?
60" or 72" round tables that comfortably seat 10 people maximum and 8 people minimum. (Cocktail rounds are provided for the cocktail hour.) Please keep this in mind if creating a seating chart and place cards for your event.

- Do you provide a dance floor?
Yes – We create a customized dance floor for indoor locations only.

- What else does the hotel provide to service my event?
The hotel provides a Stage, Dance Floor, Tables, Chairs, White Linen, Dinnerware, and Four (4) Votive Candles per Table.

- Can I extend my wedding reception and/or dinner past four (4) hours?
Yes – However, additional charges will apply.

- Are there multiple events/weddings scheduled on property for any given date?
Yes – we are able to service multiple events on the hotel property in a day/ evening. We do not offer exclusivity.

- Do you provide tasting consultations/ food tastings?
Yes, with a signed agreement. Arrangements require a two (2) week notice. Food Tasting set up for two (2) only. Additional guests will incur a tasting fee based on the menu selected.

- What is the staff to guest ratio? Can extra service be provided?
We provide one (1) server per fifteen (15) people if the meal is plated and one (1) server per (30) people for a buffet style meal. Extra service can be provided at a cost of $100 per bartender/server.

- Do you provide a wedding cake?
Yes- We do include a classic butter cream or fondant cake based on your package. If you decide to upgrade to a fondant cake or to a cake with more intricate design, an up charge will apply.

We do provide desserts at an additional cost. - Can we exchange any of our options for a dessert to be included in the package?
Yes – when selecting items that total equal or lesser value.

- When is the final headcount due?
An estimated headcount will be due thirty (30) business days prior to your event date in order for the hotel to appropriately staff and order food items for your event. Final headcount is due three (5) business days prior to your event.

- Is there a special price for children?
Yes – children's meals are available for those ten (10) years and under at a cost of $40 per child. For those twelve and older, the adult menu is offered - the bar is discounted out of the package if included in the price.

- Is there a special price for vendor meals?
Yes – they are provided an entrée at $40 per person.

Can we ship our items directly to the hotel?
Yes – they can be received up to three (3) days prior to your event.
A $5 per box fee is charged to your master bill, for receiving and storage. Please consult your Catering Sales Manager before shipping any of these items.

- What is your cancellation policy?
Your 25% estimate of your function (deposit) is non-refundable, after that you will follow the cancellation policy in your contract based on date of cancellation.

- Can we distribute our leftover food to our guests?
No - due to food and beverage health laws & insurance liability laws, we are not able to allow distribution of leftover items other than the wedding cake. We will gladly provide a topper box to take your cake home.

- Is electricity provided to our musicians?
Yes – We can arrange power for any type of entertainment. Please contact your Catering Sales Manager for high voltage requirements and charges. $200 electrical fee applies for 60 amp power panel.

- Can we use birdseed, rice or rose petals at our ceremony?
Yes – These items can be used as long as they are biodegradable but there is a $100 clean up fee.

- Are special guestroom rates available to our guests?
Yes – Our Sales Department can arrange a Courtesy Block of rooms for you wedding weekend. The bride & groom receive a complimentary bridal suite on the night of their wedding.

- Is there a fee for welcome amenities to be distributed to our guests?
Yes - $2.50 per amenity. The amenity must be labeled with the Wedding Party name.

- Can we leave our wedding items after the event to be picked up at another time?
No – you will need to take all items with you, or designate someone responsible for the items to be removed from the reception room the night of the function. The hotel will not be held responsible for any items left in the reception area, by the wedding party.

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PGA National Resort & Spa     400 Avenue of the Champions, Palm Beach Gardens, FL 33418     Tel. (800) 863-2819