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PALM BEACH MEETINGS

FREQUENTLY ASKED QUESTIONS

Planning a meeting or event in Palm Beach, Florida? Find answers to the most frequently asked questions about meetings at PGA National Resort & Spa. Or, contact us today to speak directly to an on-property meeting planner.

Planning

Why should I plan my meeting at PGA Resort?
PGA Resort offers top-notch conference facilities and services in a stunning location. Our award-winning meeting facilities are located in Palm Beach Gardens, Florida, which offers ideal temperatures and conditions all year round. The resort also offers a variety of amenities to entertain conference and event attendees, like golf outings, tennis courts and more.

How large are PGA Resort’s meeting and event spaces? How many event attendees can the resort accommodate?
We have a variety of event spaces ranging in size from 180 square feet to almost 10,000 square feet. With that variety and flexibility, we can accommodate groups from 10 to almost 1,200 depending on your preferred layout and setup. For more specific information about each meeting space, review our venue capacity chart.

Does PGA Resort offer outdoor meeting space?
Yes. We offer a variety of outdoor event facilities perfect for coffee breaks, cocktail hours, evening receptions or team building events. Our outdoor facilities offer full setups for musical entertainment, though we do ask that music be played at reasonable levels and conclude by 10:00pm. A service fee of $3.50 per person will be added for all outdoor events and the resort reserves the right to relocate any event indoors, should the weather warrant.

Where can I see photos of meetings in Palm Beach or at PGA Resort?
Check out our photo gallery to see what your Palm Beach event could look like. And if you’d like to hear first-hand what some of our past guests and meeting planners have thought of their experience at PGA Resorts, visit our testimonials page.

What type of event planning and coordination services does PGA Resort provide?
We employ a full Conference Services Team to assist you in planning and executing your events at PGA Resort. Our team has decades of experience in the hospitality industry and is prepared to help you every step of the way.

Does PGA Resort have a network of preferred event vendors?
Yes. Our preferred partners offers services from transportation to security, decor and more. More information about our preferred Palm Beach meeting vendors can be found here.

Do you offer any group specials and packages?
Yes. PGA Resort offers a variety of specials and packages for groups. From complimentary rounds of golf and spa treatments to sunset cruises or exciting giveaways, our packages offer you and your guests loads of extra perks. Current Palm Beach meeting deals can be found on our Group Specials & Packages page.

Catering

Does PGA Resort offer on-site catering?
Yes. We offer catering for events small and large. You can choose from prepared menu selections or work with our Executive Chef to create a custom menu for your event. No alcoholic beverages or food may be brought to the resort from outside sources or catering providers.

When do I need to select the menu for my event?
Menu selections are due to our catering team four weeks prior to the event and meal guarantees are required three business days before your event. Should attendance exceed the guarantee (plus standard overset provided by our catering team), a $10.00 per person fee will apply plus a 24% additional charge above the meal price.

Do you cater to dietary restrictions?
Yes. The Catering Team at PGA Resort will provide a limited number of (special dietary meals as indicated) vegetarian (vegan, gluten free, allergy sensitive, etc) entrees for all events. If additional dietary restrictions apply, please advise your Catering & Conference Services Manager before your event.

What sort of catering fees does PGA Resort charge?
In addition to state and local sales tax, the current service charge at PGA Resort is 24% and will be added to all food, beverage and miscellaneous banquet charges. In addition:

  • Bartending services are offered at a charge of $150 per hour for the first four hours, and $50 per hour thereafter.
  • Chef attendant services are $150 per chef, per station for an event up to two hours, and $50 per hour, per chef, per station thereafter.
  • A service fee of $3.50 per person will be added for all outdoor events.

Bartender and Chef Attendant services are both subject to the 24% service charge. Prevailing Florida State sales tax of 7% is added to the total. Additional information about service charges can be found here.

What linens and what size dinner tables do you provide?
We supply 60” - 72” round tables that comfortably seat 8-12 people, in addition to cocktail rounds and high-boy tables. We also supply white linens and white napkins, which are complimentary. Should you need custom tables or linens, your Catering / Conference Services Manager can assist you.

Guest Amenities and Experiences

What can conference or event attendees do for fun at PGA Resort?
Our team can organize team building events and activities, or your guests can take advantage of all of the amenities that we have on property—from our spa to golf outings, tennis matches and more.

Are special guest room rates available to our guests?
Yes. We can arrange a discounted rate for your guests.

Logistics and Policies

What sort of electric and AV services does PGA Resort provide?
We have an in-house audiovisual department that provides full multimedia support, including audiovisual equipment, technical services, labor and support for conferences and events. We prefer that you use our in-house team, as outside vendors are not permitted to directly patch in to our house sound system or hang any equipment from structural supports built into the facility without contracting our in-house department. Additional information about our audiovisual services can be found here.

Can I hang signs for my event at PGA Resort?
Yes. We request that all signs be professionally printed and approved by the Resort. No signs are permitted in the lobby or any public areas, and signs are not to be fasted or hung from walls or doors. Tape nails, screws or staples may not be used to adhere anything to risers, stages, floors, ceilings or walls.

Booking

How can I submit a meeting RFP to PGA Resort?
You can submit an RFP online here. Once our team has received and reviewed your RFP, we’ll be in touch with additional details and a quote for your event.

What is required to insure we reserve our event at your resort?
A signed contract guaranteeing date, space, time and food and beverage minimum, plus a non-refundable 30% deposit is required. Once received, you can begin planning your event.

What is your cancellation policy?
Your deposit is non-refundable; thereafter follow the cancellation policy in your contract based on date of cancellation.