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Employment

Consider joining our team of dedicated, hospitality-oriented professionals who have a lot of fun while providing exceptional customer service. We offer great perks to all professionals in addition to medical, dental, vision, life and short term disability. 401(k), paid time off and more to full time (non-seasonal) professionals.

Complete and submit an employment application online. 

Applications will be accepted for current openings.


 

Spa Manager

FULL TIME

JOB OVERVIEW: Primary responsibility, in partnership with the Spa Director, is to provide leadership, direction and supervision of the staff in the daily operations of the Spa including Special Events and Retail. *** PRIMARY RESPONSIBILITIES: Operations: • Assist with all day to day Spa / Salon operations. • Assume role of Lead Manager in absence of the Spa Director. • Ensure smooth daily operations of the Spa • Promote and practice excellent Customer Service • Make guest satisfaction a priority • Motivate staff to exemplify pride in their work and environment • Oversee Spa/Salon/Boutique inventory and assist in placing orders as required • Ensure all retail areas of Spa and Salon are always staged for maximum buyer impact • Maintain professional relationships with suppliers and providers • Ensure the cleanliness of all areas • Assist with payroll • Assist with scheduling

Bag Room Attendant

FULL TIME

Summary: Reports to the Outside Operations Supervisor. Assists members and attends golf driving range by performing the following duties. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. Greets and assists members with their golf clubs. Maintains bag room as clean and orderly. Operates and maintains golf carts. Picks up golf balls by hand or drives vehicle equipped with trailer that automatically picks up balls as vehicle moves over fairway. Starts revolving tumbler filled soapy water and immerses golf balls to remove dirt, grass stains and club marks. Removes and rinses washed balls. Applies liquid cleaner to head and shank of golf clubs and buffs with steel wool. Replaces golf balls and clubs in racks for use by driving range patrons. Performs minor maintenance on benches. Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience: High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written and oral instructions. Ability to deal with problems involving a few variables in standardized situations. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and walk. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The noise level in the work environment is usually moderate.

Pastry Cook

FULL TIME

The pastry cook is responsible for preparing all breakfast items outlined in a predetermined menu. They must be able to work fast yet diligently with a focus on consistency while open to direction. A moderate amount of heavy lifting with unloading freight deliveries some physical fitness would be an attribute. Comfort with kitchen equipment and knife skills are required. Job Qualifications • 5am Shift • Prepares, bakes, cooks, and serves various pastries, cookies, and breads • Minimum 1 to 2 year baking experience • Great communication • Speak, read and write English • Completion of High School • Team player • Excellent attention to detail and well developed organizational skills • Strong work ethic with an ability to work independently and in a team environment • Maintain a professional appearance at all times. • Prepares, bakes, various breakfast pastries, cookies.

IT Administrator

FULL TIME

We are looking for a full time IT Administrator to join our 3 person IT team at the PGA National Resort & Spa. A qualified individual will have proven experience in the IT industry as well as possess the following skills & knowledge: • MUST have Excellent customer service skills • Excellent diagnostic and problem solving skills • Excellent communication ability • Outstanding organizational and time-management skills • In depth understanding of diverse computer systems and networks • Good knowledge of internet security and data privacy principles, experience with PCI a plus • Degree in Computer Science, engineering or a minimum of 2 years of relevant field experience • IT related certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) • This positions schedule is Tue~Fri from 8:30am to 5:00pm, Sat from 7am~3:30pm with rotating on call every 3rd week. This position is an hourly position and will report to the Director of IT. THE BENEFITS AT PGA NATIONAL Medical & Dental Insurance, Short Term Disability Insurance, Life Insurance, Paid Holidays, 401K Retirement Plan (with company matching), Paid Vacation, Sick Days, Credit Union, Hotel Discounts, Discounted Movie Tickets, Florida Theme Park Discounts, Thanksgiving Turkeys, Uniforms, Employee Meal Discount, Spa & Salon Discounts, Golf Benefits, Supplemental Insurance (pre-taxed child care, personal accident, personal cancer, personal recovery)

Culinary Supervisor

FULL TIME

The Culinary Supervisor is responsible for the oversight of the kitchen staff and food preparation including: • Oversight of kitchen sanitation and meal accuracy to insure adherence to menus and service guidelines • Provide backup help to replace cooks when necessary • Assist with food preparation and menu compliance. • Insure that assigned duties are completed during the shift. • Provide assistance to co-workers as necessary. • Supervise a team of dedicated culinary professionals QUALIFICATIONS REQUIRED Education: High School graduate Experience: One to three years food production supervisory experience required

Golf Course Equipment Maintenance Technician

FULL TIME

High school diploma or equivalent preferred. Working knowledge of basic electricity and hydraulics related to an irrigation system, including automatic valves and controllers and of various types of pumps and pumping systems required. Must be able to handle and use manual tools such as weed eaters, flymos, rakes, shovels, spreaders and similar tools. Must be able to walk extensively, as well as, sit or stand for extended periods of time while performing job functions. Must be able to stoop at the knees, bend at the waist, and have a complete dexterity of arms and legs to perform tasks in cramped or awkward positions. Must be able to lift up to 50lbs.Knowledge of irrigation components, processes, and equipment. Must be a detail-oriented individual and possess time management skills.

QUALIFICATIONS
High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and at least 2 years experience in inspecting, diagnosing, repairing and maintaining diesel, electric and gasoline powered automobiles, trucks, trenchers, sweepers, rollers, mowers and other mechanical equipment.

Turf Technician

FULL TIME

The turf equipment technician will be responsible but not limited to all aspects of equipment maintenance including: reel grinding and maintenance, equipment diagnosis and repair, preventive maintenance of equipment, researching and purchasing of replacement parts, recording of equipment repairs and maintaining organized work environment. Efficiency and productivity are essential for success in the position while providing the mechanical expertise in maintenance and repair of golf course turf equipment.  High school diploma or its equivalent preferred, technical schooling and previous golf course experience a plus, must have working knowledge of golf course maintenance equipment and repair practices including: gasoline, diesel and electric motor repair.

QUALIFICATIONS

Previous experience as head or assistant equipment technician/mechanic preferred with knowledge in gasoline and diesel engines, hydraulics, electrical trouble shooting and welding a plus. High school diploma, technical schooling a plus.

Banquet Server On Call

FULL TIME

PGA National Resort & Spa is currently looking for on call Banquet Servers who can provide exceptional customer service to our members and their guests by providing prompt, friendly and professional food and beverage services.

QUALIFICATIONS

Prior banquet experience and open availability is a must!

Spa Nail Technician

PART TIME

The Nail Technician  ensures a superior client experience by providing manicure and pedicure services, fills tips and paraffin treatments.  Establish a client base by staying in contact with new and repeat customers because you know what they like, what they need, and when they need it, assist members/guest, new customers and do whatever you can to deliver the “Championship” experience. 

QUALIFICATIONS
Excellent customer service skills, engaging, motivated, attention to detail on customer needs.  Must be able to work various hours including weekends. Must be a team player and work well with others. Have the ability to perform natural nails services or artificial enhancements.  Must have a current Florida State Nail Technician License. 1 year of previous nail technician experience.

Server iBar/iDeck/Wave

PART TIME

Responsible for greeting, serving and assisting guests promptly, efficiently and courteously. Must have excellent guest service & communication skills. Thorough knowledge of food terminology, food service techniques and sanitation standards, pre-meal set up and post meal clean up. 
Wave server positions are poolside. P

QUALIFICATIONS
Previous cocktail serving or bartending experience required. 

Security Agent including split shift

FULL TIME

The Security Agent at PGA National Resort & Spa patrols all areas of the property periodically, buildings and grounds of the Resort. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist members, guests and employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Security shift summary/daily activity report. Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Reports to the Director of Security.

QUALIFICATIONS
Two or three years of previous security, military or law enforcement experience is required. These positions schedules will vary between 3pm - 11:30pm, 7am - 3pm and 11am - 7pm.

GOLF MAINTENANCE EQUIPMENT TECHNICIAN

FULL TIME

Maintain quality mowing of greens, tees, fairways and roughs in the priority.
Maintain in good working order all tools and equipment used to maintain the grounds of the golf course(s) at the facility.
Repair diesel, gas and electric powered equipment with direct mechanical, belt, and hydraulic drive as instructed by Supervisor.
Sharpen all reel and rotary mowers as required.
Follow a preventive maintenance program on all equipment.
Perform minor welding and fabrication work as instructed by Supervisor.
Perform shop area maintenance. Follow the clean-as-you-go policy; ensure that all work areas are broom clean at end of each job and at end of the work day.
Periodically check equipment performance in the field as directed by Supervisor.
Periodically operate all equipment to check performance. Working Knowledge of the general operation of gasoline, diesel and electric powered equipment, the proper methods of servicing golf course equipment, and the repair and adjustment of power mowing equipment.
Working knowledge of the hazards and safety precautions of the profession.
Ability to lift and move heavy objects.
Ability to work in a variety of weather conditions while repairing equipment.
Ability to understand and follow oral and written direction.
Mechanical ability; ability to use common mechanical tools properly.
Ability to maintain cooperative working relationships with other employees and Resort Guests.
Maintain a clean, safe work environment.
Assist in maintaining a clean and well-organized parts inventory room.
Adhering to the proper recycling and/or disposal rules for various fluids and materials (antifreeze, oil filters, etc.).
Service equipment as instructed by Supervisor.
Each employee is expected to carry out all reasonable requests by management which the employees are capable of performing.

QUALIFICATIONS

The Golf Resort operates seven days per week, with flexible hours per day. I am aware that business demands may make it necessary to change my accustomed shift. I am also aware that the number
of my scheduled hours may fluctuate with business levels.

Banquet Captain

FULL TIME

Responsible for the proper table service along with the proper table arrangements to execute a stellar event for guests from the beginning to the end. Supervise and direct banquet servers and indirectly supervise banquet bartenders and setup house personnel by handling any questions the banquet servers may have regarding a particular function, any questions pertaining to meeting rooms and set up house personnel may have and conducting pre-meal / post-meal meeting with wait staff. Check on all assigned meeting and banquet rooms for proper table arrangements and settings, general room cleanliness and presentation, and ensure all equipment is in order. Ensure sign in / sign out sheets, Banquet checks, and all other reports are properly filled and submitted for their assigned functions.

QUALIFICATIONS

Minimum two years experience as wait staff and one year as a Captain or Maitre d’ in a hotel or restaurant required.
Full time. Days and hours vary, flexible as needed. Weekends & holidays required.

FRONT DESK AGENT days and overnight

FULL TIME

Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment.
Be able to correct problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out.
Be able to charge the correct guest the right amount for using our services.
Be able to use computer for guest check in/out and other daily task.
Be able to give the correct type of room that is requested by the guest.
Inform incoming guests on the following, while checking them to their room: hotel amenities, room amenities/location/views, hours of operation for spa, health & racquet, pro-shop, and restaurants, location of vending/ice machines, golf/spa packages (if the guest is using it).
Be able to accommodate guest needs if the resort is sold out of rooms.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day’s use
Be able to work flexible hours
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments when discrepancy.
Be able to make reservations correctly when the reservations department is closed.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Provide other assistance to guests as necessary to ensure the highest quality of service.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2 years of college, previous front desk/guest service experience is a plus.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.

HAIRSTYLIST

PART TIME

Stylists at PGA National Resort & Spa provide guests with excellent service providing the full range of hair care services offered by the salon, such as cutting, styling, coloring, washing and perming hair. The Spa endeavors to provide every guest with a great experience every time they visit by providing quality consultations and exceptional service.

QUALIFICATIONS

Current cosmetology or barber license as required by state/provincial regulations; ability to work a flexible schedule, including weekends; ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in a competent, efficient and professional manner; ability to perform administrative tasks such as completing transactions on the computerized register, performing close-out procedures and light housekeeping duties

Resort Sales Consultant

FULL TIME

Resort Sales Consultants, working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort & Spa offerings. Our Resort Sales Consultants answer guest inquiries regarding various resort amenities-guest rooms, dining, spa services, and golf tee times. Additionally, the Resort Sales Consultant has the opportunity to participate in an incentive plan.

BANQUET SET UP 3RD SHIFT

FULL TIME

Set up all meeting rooms to the specifications of the guest.  This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.

FOOD RUNNER-AM/PM

PART TIME

The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast paced environment, assist in properly serving the customer, especially ensuring that tables are set, serviced, cleared and re-set efficiently. Transport food from the kitchen to the guests’ table with accuracy and in a timely manner.

QUALIFICATIONS
Prior experience in a dining establishment is highly desired.

MASSAGE THERAPIST

FULL TIME

We are seeking massage therapist(s) who have exceptional customer service skills that are dependable and looking for an opportunity to work in a first class, resort environment that is committed to providing the best therapeutic benefits and spa experience to our members, guests and visitors. 

QUALIFICATIONS
The ideal candidate must have the appropriate certifications, current license(s) for massage therapy as required by the state, county, city/town, 500 hours of massage school education, 1 year Spa experience and the ability to work flexible schedules.

BANQUET COOK

FULL TIME

As a Banquet Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the Resort with the continuing effort to deliver “Championship” service and financial profitability.

QUALIFICATIONS
 Proficiency in the following cooking techniques: charbroiling, poaching, deep-frying, sauté, braising, roasting and par-cooking. Must be able to work a flexible schedule including Weekends and Holidays.

HOUSEKEEPING FLOOR, COTTAGE, VILLA SUPERVISOR

FULL TIME

Provide supervision for Housekeeping staff working in his/her assigned area; inspect rooms, cottages, villas assuring the highest degree of quality guest care is maintained at all times; resolve guest concerns. Maintain appropriate communication with related departments; train new employees and ensure to follow up with training methods with the staff.

QUALIFICATIONS
At least 3 years previous experience in a Housekeeping Department at a large resort or equivalent with at least 1 year as a supervisor; at least 1 year of excellent guest service experience; ability to multi task; working knowledge of cleaning equipment, supplies, and chemicals used; excellent customer services skills; ability to lead and mentor a team; interpersonal skills to deal effectively with all business contacts; professional appearance and demeanor; work varied shifts, including weekends and holidays; High School diploma or equivalent; able to effectively communicate in English, in both written and oral forms.

HOUSEKEEPING ROOM ATTENDANT

FULL TIME

We are seeking full-time Housekeepers; candidates should be service minded, energetic and have the ability to work well in a team environment.  This position is responsible for cleaning and maintaining the guest rooms according to company policy and procedures at a level that meets or exceeds company standards.  Able to push, stand, stoop, bend and lift items weighing up to 25 pounds repetitively during entire shift.  Able to work a flexible schedule, including weekends and holidays, candidates can apply in person. 

LINE COOKS

PART TIME

We have immediate positions available for professional, motivated line cooks who are interested in advancing their careers.  The Cook is responsible for ensuring the highest quality of culinary services for our members and guests while continuing the effort to deliver “Championship” service and financial profitability.  In addition, she/he maintains consistent food preparation and plate presentation for a la carte venues and catered events.  You will have the opportunity to work with an energetic staff in an educational kitchen environment.  Must be able to work a flexible schedule including Weekends and Holidays.