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RESORT ACCESSIBILITY

We are currently undertaking efforts to enhance the accessibility and usability of our website, using the WCAG standards and guidelines. If you are using screen reader software and are having trouble accessing the information and/or functionality of the website, please contact us at [email protected] so that we can provide appropriate auxiliary aids and services. Our hotel is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Public Areas

Accessible public entrance
Accessible route from accessible public entrance to registration area
Accessible route from accessible public entrance to accessible guestrooms
Accessible route from hotel’s accessible public entrance to restaurant
Accessible route from hotel’s accessible public entrance to the meeting room/ballroom area
Accessible route from hotel’s accessible public entrance to fitness center
Accessible route from hotel’s accessible public entrance to spa
Accessible registration desk
Accessible concierge desk
Accessible public restrooms
Accessible parking spaces for cars in self-parking facility
Accessible parking spaces for vans in self-parking facility
Accessible restaurant
Accessible fitness center
Accessible swimming pool
Accessible guest rooms with mobility features have doorways that provide 32” of clear width
Hotel’s valet parking accepts vehicles specially outfitted for wheelchair users.
Hotel has a TTY for guest use
 

Guest rooms

Televisions have closed captioning or closed captioning decoders provided
Toilet with grab bars
Roll in Shower
Tub with grab bars
Visual Alarms
Visual doorbell or door knock indicator
Phone with flashing light when ringing
Outlet within 4 feet of phone


If you need any assistance or have any questions about accessibility features of the hotel, or if you need assistance with reserving a room, please call or email [email protected]

Rooms & Suites

All of our accessible guest rooms and suites are equipped with an emergency visual fire/smoke alarm, along with standard accessible communication functions and features. View accessible rooms.

Additionally, the following features are available upon request:
  • Guest room near Elevator
  • TTY telephone
  • Indicator light, lamp flash and/or bed shaker for the door, phone and/or alarm clock
  • Toilet seat riser with or without arms
  • Transfer tub seat
  • Complimentary parking or complimentary valet parking with disability parking permit
  • Pool Lifts
ADA rooms and suites all include:
  • Accessible guest rooms with mobility features have doorways that provide 32” of clear width
  • Accessible toilet
  • Accessible closet
  • Accessible sink that is wheelchair accessible
  • Wider bathroom door
  • Accessible thermostat control panel
  • Grab bars in stand-up shower or bathtub
  • Outlets within 4 feet of phone
  • Televisions with closed captioning

Accommodation Types for ADA Guest Rooms & Suites

Roll-In Shower Rooms & Suites
  • Resort View King
  • Deluxe Junior Suite King
  • Media Suite King
Accessible Bathtub Rooms & Suites
  • Resort View Double (Two beds)
  • Resort View King
  • Deluxe View Double (Two beds)
  • Premium Pool View Double (Two beds)
  • Deluxe View Junior Suite King
 
Accessibility Bathroom   Accessibility Bathroom   Accessibility Bathroom

Key Areas

Accessible routes to key areas of the resort include:
  • Accessible self-parking for cars and vans is located in front of main entrance of Resort
  • Complimentary valet parking, including vehicles specifically outfitted for wheelchair users, with disability parking permit
  • Main entrance and lobby are wheelchair/mobility device accessible with full valet and bell service
  • Wheelchair/mobility device accessible Registration and Concierge desk located in the main lobby
  • The registration area, accessible guest rooms, restaurants, convention facilities, fitness center and spa include accessible routes from the public entrance
Standard routes to the following areas are wheelchair/mobility device accessible:
  • Guest rooms
  • The Spa at PGA National
  • Golf Pro Shop
  • Resort pool (Lower Level)
  • Convention facilities
  • Public restrooms
  • Golf course staging area
  • Golf Courses
  • Champion driving range
  • Fazio Driving Range
  • David Leadbetter Golf Academy
  • David Pelz Golf School
  • Outdoor exit to Sports & Racquet Club
  • Tennis courts
  • Croquet courts
  • iSTYLE Boutique
  • Pro Shop
  • Members Clubhouse
  • Restaurants & Lounges
    • iBAR
    • Ironwood Steak and Seafood
    • Pronto Café
    • Bar 91
    • Waters of the World Café (Spa)
Standard routes to all restaurants are wheelchair/mobility device accessible.

 


Other Room and Suite Features:

  • Simmons Beautyrest ®Black NAPA Recharge mattresses, now in all rooms and suites at PGA National, complete with a luxury bedding package.
  • Separate workspace/desk
  • Mini-fridge
  • Hair Dryer
  • Iron/Iron Board
  • All rooms and suites are smoke-free
  • All rooms and suites have a balcony or terrace
  • The resort is pet friendly and also recognizes Service Dogs. Non-service dog rooms require applicable pet cleaning fee and do need to meet size restrictions.