For the safety and comfort of all our guests, we kindly ask that you review and agree to the following guidelines:
- A non-refundable $150* dog fee will be added to guest’s room account.
- PGA National Resort is willing to accommodate dogs up to 50 pounds (service dogs excluded), provided they are fully trained, kept on a leash at all times, and comply with the local legislation laws and requirements.
- All pet waivers must be signed either at check-in or prior to arrival. To submit your waiver please send it to reservations@pgaresort.com. Dogs must be present at the front desk during check-in.
- Guests will dispose of dog waste while on property.
- PGA National Resort reserves the right to refuse service to any dog. If deemed appropriate, PGA National Resort may also ask that a disruptive or aggressive dog be removed from the property.
- PGA National Resort is not liable for any injuries to your dog sustained on property.
- Guests are responsible for any damage or disruption their dogs may cause. If additional deep cleaning is necessary, an appropriate fee will be added to guest room account even if they are discovered following departure from the hotel. Guests will also be held accountable for any complaints resulting in financial loss to the hotel.
- Dog owners will notify the management of any dog "accidents" immediately and request special cleaning efforts.
- Dog owners will keep their dog(s) off all furniture including the bed, chairs and/or couches in both the guest room and common areas.
- Housekeeping services need to be pre-arranged with Housekeeping so that the dog is with his or her owner, crated or removed from the room during service.
- Guests will display “Dog in Room” card provided by housekeeping on the outside of guestroom door at all times. Housekeeping, Room Service or other departments will not attempt to enter the room while the sign is present unless services have been previously arranged. If a disturbance occurs, management may enter the room.
- Dogs in crates may be left unattended in rooms. Rooms with unattended dogs not in crates will not be serviced without the presence of the owner. Note: Any reported noise disturbance will necessitate entry of room by hotel staff and/or require guest to return to room.
- Dogs are not permitted in restaurants/food & beverage areas, tennis courts, spa, or in our pool areas (service dogs excluded). Dogs are welcome at outdoor Lobby Patio and patios at Honeybelle and Birdie’s. Please see the concierge for dog friendly restaurants.
- Dogs are not permitted in any of our house vehicles.
- Please be mindful of any excessive noise to ensure that other guests are not inconvenienced, both in public areas and in guestroom.
- Dogs should have all recommended vaccinations currently up-to-date, and guest agrees to obtain and provide current records from a licensed veterinarian should PGA National Resort request this information.
- Dog beds, food/water bowls and food mat provided in-room are not complimentary items and are not to be taken. Guests will be charged if beds, bowls or food mats are taken.